Samsung SCX-6545N manual Misformed, Characters, Skew, Curl or wave, Back of printouts, Black pages

Page 116

CONDITION

SUGGESTED SOLUTIONS

 

 

Vertical repetitive

If marks repeatedly appear on the printed side

defects

of the page at even intervals:

•The imaging unit may be damaged. If a

repetitive mark occurs on the page, run a cleaning sheet through several times to clean the cartridge; contact a service representative. After the printout, if you still have the same problems, remove the imaging unit and then, install a new one. (See "Replacing the imaging unit" on page 97.)

•Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Background scatter Background scatter results from bits of toner

 

 

 

randomly distributed on the printed page.

 

 

A

• The paper may be too damp. Try printing

 

 

with a different batch of paper. Do not open

 

 

packages of paper until necessary so that

 

 

the paper does not absorb too much

 

 

moisture.

 

 

• If background scatter occurs on an

 

 

envelope, change the printing layout to

 

 

 

avoid printing over areas that have

 

 

 

overlapping seams on the reverse side.

 

 

 

 

 

 

Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in printer properties.

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock

 

 

 

may be too slick. Try different paper. (See

 

 

 

"Specification on print media" on page 35.)

 

 

 

• If characters are improperly formed and

 

 

 

producing a wavy effect, the scanner unit

 

 

 

may need service. Contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. (See

 

"Specification on print media" on page 35.)

 

• Ensure that the paper or other material is

 

loaded correctly and the guides are not too

 

tight or too loose against the paper stack.

CONDITION

SUGGESTED SOLUTIONS

 

 

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high

 

temperature and humidity can cause paper

 

curl. (See "Specification on print media" on

 

page 35.)

 

• Turn the stack of paper over in the tray. Also

 

try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality. (See "Specification on print media" on page 35.)

•Turn the stack of paper over in the tray. Also

try rotating the paper 180° in the tray.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine. Contact a service representative.

Solid Color or

• The imaging unit may not be installed

Black pages

properly. Remove the cartridge and reinsert

 

 

 

it.

 

 

A

• The imaging unit may be defective and need

 

 

replacing. Remove the imaging unit and

 

 

install a new one. (See "Replacing the

 

 

imaging unit" on page 97.)

 

 

• The machine may require repair. Contact a

 

 

service representative.

 

 

 

 

Loose toner

• Clean the inside of the machine. Contact a

 

 

 

service representative.

 

 

 

•Check the paper type and quality. (See "Specification on print media" on page 35.)

• Remove the imaging unit and then, install a new one. (See "Replacing the imaging unit" on page 97.)

• If the problem persists, the machine may require repair. Contact a service representative.

115_Troubleshooting

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Contents Multi Functional Printer Features of your new laser MFP Special FeaturesFeatures by Models FeaturesAbout this USER’S Guide Convention Description ExampleFinding More Information Safety information Important Safety Symbols and PrecautionsLaser Safety Statement Ozone Safety Mercury SafetyPower Saver Perchlorate WarningCorrect Disposal of Batteries in this Product Radio Frequency EmissionsFAX Branding FCC Information to the UserRinger Equivalence Number Replacing the Fitted Plug for UK onlyYou should also know that You must earth this machineDeclaration of Conformity European Countries Openssl LicenseApprovals and Certifications EC CertificationOriginal Ssleay License Contents Copying originals Changing the settings for each copy Using special copy featuresChanging the scan feature settings Duplex 41 41 Advanced tabColor Mode Setting up a fax phonebook Using the polling optionUsing Mailbox Receiving a faxStoring documents to Document box Setting up the end Fax tone Sending a fax from a ComputerAbout Document Box Understanding the Document box screen Delayed start feature Notification featureApproval feature Machine SetupUnderstanding display messages Solving other problems Samsung Scan Manager Problem121 Accessories 122 How to purchase 123 Precautions to take when installing accessories128 Introduction Printer OverviewFront view Rear viewControl Panel Overview Machine Setup button Power Saver buttonIntroducing the Touch Screen and Useful Buttons Touch screenUnderstanding the Status LED Interrupt buttonOff Green BlinkingMenu Overview Main screenMachine Status Add Delete Edit Detail Search Enter System Box tabDetail Delete Delete All Admin SettingUsage Page Report Printer Driver Features ContentsFeature PCL Postscript Supplied SoftwareSetting UP the Hardware Setting UP the NetworkGetting started Supported operating systemsConfiguring network protocol via the machine System RequirementsWindows Requirement RecommendedLinux Installing the SoftwareMacintosh Getting Started Machines Basic Settings Setting the default tray and paper Changing the default settingsIP setting using SetIP Program Windows Installing the programIP setting using SetIP Program Macintosh IP setting using SetIP Program LinuxUnderstanding the Keyboard Printing out the machine’s MAC addressCancel Cancels and closes input result Saves and closes input resultLoading originals and print media Loading OriginalsOn the scanner glass DadfSelecting Print Media Specification on print media Type Size Dimensions Weighta CapacitybMedia sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Loading Paper Full EmptyTips on using the multi-purpose tray Multi-purpose traySetting the Paper Size and Type Copying Understanding the Copy ScreenBasic tab Advanced tabChanging the Settings for Each Copy Copying OriginalsImage tab Changing the size of originalsReducing or enlarging copies Copying on both sides of originals DuplexUsing Special Copy Features Deciding the form of copy output Collated / StapleSelecting the type of originals Changing the darknessPress the Setup tab Copy Setup Manual ID Copy Setup ID card copyingCopying ID with the manual ID copy option Press Add SegmentUp or 4-up copying N-up Poster copyingClone copying Press the Advanced tab ID Copy Manual ID CopyBook copying Booklet copyingCover copying Transparency copyingErasing edges Erasing background imagesShifting margins Watermark copyingPress the Advanced tab Auto Crop Overlay copyingAuto crop copying Scanning Scanning BasicsUnderstanding the Scan Screen ScanningScan to Server Scan to EmailScan to PC Press Scan to Email Scanning Originals and Sending Through Email Scan to EmailOutput tab Setting up an email account Click Go to access the SyncThru Web ServiceClick Settings Network Settings Outgoing Mail ServerSMTP Scanning and sending multiple documents in a single emailStoring email addresses Entering email addresses by the address bookIndividual GroupUsing Samsung Scan Manager Entering email addresses by the keyboardSet Scan Button tab Scan DestinationScanning Originals and Sending VIA SMB/ FTP Scan to Server Change Port tabPreparation for scanning to SMB/FTP Scanning and sending to SMB/FTP serverChanging the Scan Feature Settings ResolutionFeature Resolution DPI File Format DuplexColor Mode Original TypeDarkness Erase BackgroundScan Preset File FormatCanceling a Print JOB Basic printingPrinting a Document Basic printingFaxing optional Preparing to FAXUnderstanding the FAX Screen Faxing OptionalSetting the fax header Press the Setup tab Fax Setup Machine ID & Fax NoSending a FAX Sending a faxDelaying a fax transmission Sending a fax manually On Hook DialAutomatic resending Redialing the last numberReceiving a FAX Adjusting the Document Settings Receiving faxes manually using an extension telephoneReceiving in secure receiving mode Receiving faxes in memoryStoring Group fax numbers Group No Setting UP a FAX PhonebookStoring individual fax numbers Speed Dial No Using the Polling Option Setting up a fax phonebook using SyncThru Web ServiceStoring the originals for polling Printing Deleting the polling documentUsing Mailbox Polling from a remote MailboxCreating Mailbox Storing originals in MailboxFaxing to a remote Mailbox Printing a Report After Sending a FAXSending a FAX in Toll Save Time Adding Documents to a Reserved Delay FAX JOB Forwarding a Received FAX to Other DestinationSetting UP the END FAX Tone Sending a FAX from a ComputerUsing USB memory device Using USB memory deviceAbout USB Memory Understanding the USB ScreenScanning to AN USB Memory Device Scan to USBScanning Press Scan to USBMachine senses and determines the size of the original Press USB Scan to USB the Output tab Scan Preset File PolicyPress USB Scan to USB the Output tab Quality Press USB Scan to USB the Output tab File FormatPress USB Print Printing from a USB Memory DeviceTo print a document from a USB memory device Using document box Using document boxAbout Document BOX Understanding the Document BOX ScreenStoring Documents to Document BOX Using document box Using standard workflow About Standard WorkflowUnderstanding the Standard Workflow Screen Workflow ScreenVarious Operations with Workform Workform Creating ScreenInput Tab Transmit TabDelayed start feature Notification featureApproval feature Scan to multi-destinationMachine status and advanced setup Machine SetupAdmin Setting screen Browsing the MACHINE’S StatusGeneral Settings Option DescriptionAdjustment Within Job Offsetting to On, the output paper isContention Setting the Setup tab Optional ServiceCopy Setup FAX SetupNetwork Setup Access Control SecurityAuthentication Network Method AuthenticationAuthentication system can be Authentication mode, the usersUser Authentication Method External Authentication Server from Security NetworkSelect Security External Authentication Server SMB Server Select the IP Address or Host NameOptional Service Change Admin. PasswordLog Information HidingDocument BOX Management Standard Workflow ManagementPrinting a Report Maintenance Maintaining the Toner Cartridge Handling instructions Use of non-Samsung and refilled toner cartridgeEstimated cartridge life Replacing the toner cartridgeReplacing the imaging unit Maintaining the Imaging UnitExpected cartridge life Maintenance Maintenance Parts To access SyncThru Web ServiceManaging Your Machine from the Website Items Yield AverageTroubleshooting TroubleshootingTips for Avoiding Paper Jams Clearing Document JamsMisfeed of exiting paper Roller misfeedMessage Location of JAM GO to Clearing Paper JamsTray Optional tray Optional high capacity feeder Troubleshooting Fuser area or around the toner cartridge Paper exit areaPaper jam in front of finisher Duplex unit areaStacker finisher Paper jam at exit of finisher Message Meaning Suggested SolutionsUnderstanding Display Messages Finisher error zzz Fuser error zzzInstalled correctly Install it Imaging unit isSwitch is locked or Another problemNot installed. Install Admin Setting toSolving Other Problems Touch screen problemPaper feeding problems Condition Suggested SolutionsPrinting problems Condition Possible Cause Suggested SolutionsSelects print Materials fromWrong paper SourcePrinting quality problems Misformed CharactersSkew Curl or waveCopying problems Scanning problemsCommon PostScript problems Samsung Scan Manager ProblemFax problems Common Windows problems Problem Possible Solution CauseCommon Linux problems Common Macintosh problems Not scanOrdering supplies and accessories AccessoriesOrdering supplies and accessories SuppliesHOW to Purchase FDI ForeignDevice Interface KitInstalling accessories Precautions to Take When Installing AccessoriesInstalling a Memory Dimm Installing a memory moduleSelect Device Settings Replacing the StaplerActivating the added memory in the PS printer properties Select the Samsung SCX-6545 Series PS printerEnabling FAX Feature After Installing the FAX Option KIT Specifications General SpecificationsPrinter Specifications SpecificationsFacsimile Specifications Optional Copier SpecificationsScanner Specifications Glossary ITU-T No chart EthernetEtherTalk Fuser UnitResolution MAC addressModem NetWareSubnet Mask Toner CartridgeUNC Path WatermarkIndex Linux problems 119 loading originals Machine Info Machine SetupOptional service 91, 92 optional tray 18, 121 original size Power Save Power SaverProblems Replacing stapler 124 Report 93 ResolutionScan preset 59 Scan to Email Scanner lid 18 Scanner lock switch ScanningCOUNTRY/REG Customer Care WEB Site ION Center Contact samsung worldwideContact Samsung worldwide Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Printer Software Installing Software for Local PrintingCustom Installation \Setup.exeSelect Custom installation. Click Next BrowseInstalling Software for Network Printing Typical InstallationCustom Installation Browse Reinstalling Printer Software Select Repair and click NextRemoving Printer Software Basic Printing Printing a DocumentSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Basic Tab Paper TabGraphics Tab Scaling OptionsFont/Text AdvancedSamsung Tab Using a Favorite SettingAdvanced Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Change percentage of your documentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlayLayout tab Print on Both SidesSelect Printers and Faxes Printing PreferencesYou can select Paper Size, Graphic, and Document Options Paper/Quality tabPages Per Sheet Using the shortcut icon Using the right-click menuOverview Direct Printing Utility PrintingSetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and FaxesScanning Using SmarThru Office Using SmarThru OfficeStarting SmarThru Office Quick Start GuideFax Uninstalling SmarThru OfficeScan To Scanning Process with TWAIN- enabled Software Windows VistaTroubleshooting Guide Driver Setting Only for WindowsUnderstanding Smart Panel Toner LevelOpening the Troubleshooting Guide Changing the Smart Panel Program SettingsGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Opening the Unified Driver ConfiguratorPrinters Configuration Printers TabScanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function Installing Software Installing the printer softwareUninstalling the printer software Select Uninstall and click UninstallSetting Up the Printer For a Network-connectedClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Select your printer nameLayout Changing Printer SettingsPrinting a Document Job Setting GraphicsJob Accounting PaperPrinter Features Printer SettingsAdvanced Options Optional FinisherPrinting Multiple Pages on One Sheet of Paper Printing on both sides of paperSetting scan information in Scan Manager ScanningScanning with USB Scanning with networkIndex System requirements Macintosh
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