Samsung SCX-6545N manual Paper Jam in tray Paper jam inside, Finisher’s duplex, Scanner locking

Page 111

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Paper Jam in MP

Paper Misfed from

Clear the jam. (See "In

tray

multi-purpose tray

the multi-purpose

 

 

tray" on page 106.)

Paper Jam in tray 1

Paper misfed from

Clear the jam. (See "In

 

tray

the tray 1" on page 102

 

Paper Jam in tray 2

Or paper has jammed

and see "In the optional

 

in the tray feed area.

tray" on page 103 and

Paper Jam in tray 2

Or the tray cover is

see "In the optional

(HCF)

opened.

high capacity

 

 

feeder" on page 104)

Paper Jam in tray 3

 

 

 

 

 

Paper Jam in tray 3

 

 

(HCF)

 

 

Paper Jam in tray 4

 

 

 

 

 

Paper jam inside

Paper jammed in the

Open the stacker door

finisher’s duplex

stacker.

and remove jammed

 

 

paper by lowering

 

 

guide 1a or 1b.

Paper Jam inside of

Paper has jammed

Clear the jam. (See "In

duplex path

during duplex printing.

the duplex unit area" on

 

 

page 107.)

Paper Jam inside of

Paper has jammed in

Clear the jam. (See "In

machine

the registration area.

the paper exit area" on

 

 

page 106.)

Scanner locking

The CCD (Charged

Unlock the CCD lock.

switch is locked or

Couple Device) lock

(See "Front view" on

another problem

has been locked. The

page 18.) Or turn off

occurred

CCD does not detect

the machine and on

its home location or

again. Try again. If the

 

 

move.

problem persists, call

 

 

for service.

Shake toner

The toner supply is

Thoroughly roll the new

cartridge

low.

cartridge five or six

 

 

times to distribute the

 

 

toner evenly inside the

 

 

cartridge.

Staple cartridge is

Stapler is run out.

Order Staple Cartridge.

empty. Replace it

 

(See "Staple

 

 

Cartridge" on

 

 

page 121.) And replace

 

 

it. (See "Replacing the

 

 

Stapler" on page 124.)

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Staple cartridge is

The staple cartridge is

Install the staple

not installed. Install

not installed.

cartridge following the

it in finisher

 

steps explained on the

 

 

back of the finisher

 

 

door. (See "Replacing

 

 

the Stapler" on

 

 

page 124.) If you want

 

 

to continue the print job

 

 

and disregard of this

 

 

error message, go to

 

 

Admin Setting to

 

 

adjust the option. (See

 

 

"General settings" on

 

 

page 84.)

System error: [zzz].

There is a problem in

Turn the machine off

Please turn off then

the system operation.

and turn it on again. If

on

 

the problem persists,

 

 

please call for service.

This IP address

The IP address is

Check the IP address

conflicts with an IP

used in other place

or obtain a new IP

address already in

elsewhere.

address.

use. Check it

 

 

Toner cartridge is

The toner cartridge

Install a Samsung-

not compatible.

you have installed is

genuine toner cartridge,

Check user’s guide

not for your machine.

designed for your

 

 

machine.

Toner cartridge is

The toner cartridge is

Try to reinstall the toner

not installed. Install

not installed or the

cartridge.

it

CRUM (Consumer

 

 

Replaceable Unit

 

 

Monitor) in the

 

 

cartridge is not

 

 

properly connected.

 

Toner cartridge is

The toner cartridge is

Rplace a toner

worn. Replace with

at the end of its life.

cartridge with a

new one

When the toner

Samsung-genuine

 

cartridge replacement

toner cartridge. (See

 

message appears on

"Replacing the toner

 

the screen and if you

cartridge" on page 96.)

 

select Continue, this

 

 

message displays.

 

Toner is empty.

The lifespan of the

This message appears

Replace toner

toner cartridge which

when the toner is

cartridge

the arrow indicates is

completely empty, and

 

reached.

your machine stops

 

 

printing. Replace the

 

 

toner cartridge with a

 

 

Samsung-genuine

 

 

toner cartridge. (See

 

 

"Replacing the toner

 

 

cartridge" on page 96.)

Toner is low. Order

The toner cartridge is

Ensure a replacement

new toner cartridge

almost empty.

cartridge is in stock.

Too much paper in

The stacker is full of

Remove printouts from

finisher stacker.

printouts.

the stacker.

Remove printed

 

 

paper

 

 

 

 

 

Troubleshooting_ 110

Page 110 Page 112
Image 111
Page 110 Page 112
Contents Multi Functional Printer Special Features Features of your new laser MFPConvention Description Example Features by ModelsFeatures About this USER’S GuideFinding More Information Important Safety Symbols and Precautions Safety informationLaser Safety Statement Perchlorate Warning Ozone SafetyMercury Safety Power SaverFCC Information to the User Correct Disposal of Batteries in this ProductRadio Frequency Emissions FAX BrandingYou must earth this machine Ringer Equivalence NumberReplacing the Fitted Plug for UK only You should also know thatEC Certification Declaration of Conformity European CountriesOpenssl License Approvals and CertificationsOriginal Ssleay License Contents 41 41 Advanced tab Copying originals Changing the settings for each copyUsing special copy features Changing the scan feature settings DuplexReceiving a fax Color Mode Setting up a fax phonebookUsing the polling option Using MailboxSetting up the end Fax tone Sending a fax from a Computer About Document Box Understanding the Document box screenStoring documents to Document box Machine Setup Delayed start featureNotification feature Approval feature123 Precautions to take when installing accessories Understanding display messages Solving other problemsSamsung Scan Manager Problem 121 Accessories 122 How to purchase128 Rear view IntroductionPrinter Overview Front viewControl Panel Overview Touch screen Machine Setup buttonPower Saver button Introducing the Touch Screen and Useful ButtonsGreen Blinking Understanding the Status LEDInterrupt button OffAdd Delete Edit Detail Search Enter System Box tab Menu OverviewMain screen Machine StatusAdmin Setting Usage Page ReportDetail Delete Delete All Supplied Software Printer Driver FeaturesContents Feature PCL PostscriptSupported operating systems Setting UP the HardwareSetting UP the Network Getting startedRequirement Recommended Configuring network protocol via the machineSystem Requirements WindowsInstalling the Software MacintoshLinux Getting Started Machines Basic Settings Installing the program Setting the default tray and paperChanging the default settings IP setting using SetIP Program WindowsPrinting out the machine’s MAC address IP setting using SetIP Program MacintoshIP setting using SetIP Program Linux Understanding the KeyboardSaves and closes input result Cancel Cancels and closes input resultDadf Loading originals and print mediaLoading Originals On the scanner glassSelecting Print Media Type Size Dimensions Weighta Capacityb Specification on print mediaMedia Type Guidelines Media sizes supported in each modeMode Size Source Guidelines for special print mediaChanging the Size of the Paper in the Paper Tray Full Empty Loading PaperMulti-purpose tray Tips on using the multi-purpose traySetting the Paper Size and Type Advanced tab CopyingUnderstanding the Copy Screen Basic tabChanging the size of originals Changing the Settings for Each CopyCopying Originals Image tabCopying on both sides of originals Duplex Reducing or enlarging copiesChanging the darkness Using Special Copy FeaturesDeciding the form of copy output Collated / Staple Selecting the type of originalsPress Add Segment Press the Setup tab Copy Setup Manual ID Copy SetupID card copying Copying ID with the manual ID copy optionPress the Advanced tab ID Copy Manual ID Copy Up or 4-up copying N-upPoster copying Clone copyingTransparency copying Book copyingBooklet copying Cover copyingWatermark copying Erasing edgesErasing background images Shifting marginsOverlay copying Auto crop copyingPress the Advanced tab Auto Crop Scanning ScanningScanning Basics Understanding the Scan ScreenScan to Email Scan to PCScan to Server Scanning Originals and Sending Through Email Scan to Email Output tabPress Scan to Email Scanning and sending multiple documents in a single email Setting up an email accountClick Go to access the SyncThru Web Service Click Settings Network Settings Outgoing Mail ServerSMTPGroup Storing email addressesEntering email addresses by the address book IndividualScan Destination Using Samsung Scan ManagerEntering email addresses by the keyboard Set Scan Button tabScanning and sending to SMB/FTP server Scanning Originals and Sending VIA SMB/ FTP Scan to ServerChange Port tab Preparation for scanning to SMB/FTPDuplex Changing the Scan Feature SettingsResolution Feature Resolution DPI File FormatErase Background Color ModeOriginal Type DarknessFile Format Scan PresetBasic printing Canceling a Print JOBBasic printing Printing a DocumentFaxing Optional Faxing optionalPreparing to FAX Understanding the FAX ScreenSending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a FAXRedialing the last number Delaying a fax transmissionSending a fax manually On Hook Dial Automatic resendingReceiving a FAX Receiving faxes in memory Adjusting the Document SettingsReceiving faxes manually using an extension telephone Receiving in secure receiving modeSetting UP a FAX Phonebook Storing individual fax numbers Speed Dial NoStoring Group fax numbers Group No Printing Deleting the polling document Using the Polling OptionSetting up a fax phonebook using SyncThru Web Service Storing the originals for pollingStoring originals in Mailbox Using MailboxPolling from a remote Mailbox Creating MailboxPrinting a Report After Sending a FAX Sending a FAX in Toll Save TimeFaxing to a remote Mailbox Forwarding a Received FAX to Other Destination Adding Documents to a Reserved Delay FAX JOBSending a FAX from a Computer Setting UP the END FAX ToneUnderstanding the USB Screen Using USB memory deviceUsing USB memory device About USB MemoryPress Scan to USB Scanning to AN USB Memory DeviceScan to USB ScanningMachine senses and determines the size of the original Press USB Scan to USB the Output tab File Format Press USB Scan to USB the Output tab Scan PresetFile Policy Press USB Scan to USB the Output tab QualityPrinting from a USB Memory Device To print a document from a USB memory devicePress USB Print Understanding the Document BOX Screen Using document boxUsing document box About Document BOXStoring Documents to Document BOX Using document box Workflow Screen Using standard workflowAbout Standard Workflow Understanding the Standard Workflow ScreenTransmit Tab Various Operations with WorkformWorkform Creating Screen Input TabScan to multi-destination Delayed start featureNotification feature Approval featureBrowsing the MACHINE’S Status Machine status and advanced setupMachine Setup Admin Setting screenOption Description General SettingsSetting the Setup tab Optional Service AdjustmentWithin Job Offsetting to On, the output paper is ContentionFAX Setup Copy SetupNetwork Setup Security Access ControlAuthentication mode, the users Authentication NetworkMethod Authentication Authentication system can beSelect the IP Address or Host Name User Authentication MethodExternal Authentication Server from Security Network Select Security External Authentication Server SMB ServerInformation Hiding Optional ServiceChange Admin. Password LogStandard Workflow Management Document BOX ManagementPrinting a Report Maintenance Maintaining the Toner Cartridge Replacing the toner cartridge Handling instructionsUse of non-Samsung and refilled toner cartridge Estimated cartridge lifeMaintaining the Imaging Unit Expected cartridge lifeReplacing the imaging unit Maintenance Items Yield Average Maintenance PartsTo access SyncThru Web Service Managing Your Machine from the WebsiteClearing Document Jams TroubleshootingTroubleshooting Tips for Avoiding Paper JamsRoller misfeed Misfeed of exiting paperClearing Paper Jams TrayMessage Location of JAM GO to Optional tray Optional high capacity feeder Troubleshooting Paper exit area Fuser area or around the toner cartridgeDuplex unit area Stacker finisherPaper jam in front of finisher Message Meaning Suggested Solutions Understanding Display MessagesPaper jam at exit of finisher Install it Imaging unit is Finisher error zzzFuser error zzz Installed correctlyAdmin Setting to Switch is locked orAnother problem Not installed. InstallCondition Suggested Solutions Solving Other ProblemsTouch screen problem Paper feeding problemsCondition Possible Cause Suggested Solutions Printing problemsSource Selects printMaterials from Wrong paperPrinting quality problems Curl or wave MisformedCharacters SkewScanning problems Copying problemsSamsung Scan Manager Problem Fax problemsCommon PostScript problems Problem Possible Solution Cause Common Windows problemsCommon Linux problems Not scan Common Macintosh problemsSupplies Ordering supplies and accessoriesAccessories Ordering supplies and accessoriesKit HOW to PurchaseFDI Foreign Device InterfaceInstalling a memory module Installing accessoriesPrecautions to Take When Installing Accessories Installing a Memory DimmSelect the Samsung SCX-6545 Series PS printer Select Device SettingsReplacing the Stapler Activating the added memory in the PS printer propertiesEnabling FAX Feature After Installing the FAX Option KIT Specifications SpecificationsGeneral Specifications Printer SpecificationsCopier Specifications Scanner SpecificationsFacsimile Specifications Optional Glossary Fuser Unit ITU-T No chartEthernet EtherTalkNetWare ResolutionMAC address ModemWatermark Subnet MaskToner Cartridge UNC PathIndex Power Save Power Saver Linux problems 119 loading originalsMachine Info Machine Setup Optional service 91, 92 optional tray 18, 121 original sizeScanner lid 18 Scanner lock switch Scanning ProblemsReplacing stapler 124 Report 93 Resolution Scan preset 59 Scan to EmailContact samsung worldwide Contact Samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Software for Local Printing Installing Printer Software\Setup.exe Custom InstallationBrowse Select Custom installation. Click NextTypical Installation Installing Software for Network PrintingCustom Installation Browse Select Repair and click Next Reinstalling Printer SoftwareRemoving Printer Software Printing a Document Basic PrintingPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Basic TabAdvanced Graphics TabScaling Options Font/TextUsing a Favorite Setting Advanced TabSamsung Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperChange percentage of your document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayPrinting Preferences Layout tabPrint on Both Sides Select Printers and FaxesPaper/Quality tab Pages Per SheetYou can select Paper Size, Graphic, and Document Options Printing Using the shortcut iconUsing the right-click menu Overview Direct Printing UtilityDouble-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxQuick Start Guide Scanning Using SmarThru OfficeUsing SmarThru Office Starting SmarThru OfficeUninstalling SmarThru Office Scan ToFax Windows Vista Scanning Process with TWAIN- enabled SoftwareToner Level Troubleshooting GuideDriver Setting Only for Windows Understanding Smart PanelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Tab Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers ConfigurationSharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes TabPrinting from Applications Configuring Printer Properties Printing a DocumentScanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image ManagerTools Function Select Uninstall and click Uninstall Installing SoftwareInstalling the printer software Uninstalling the printer softwareSelect Socket/HP Jet Direct in Printer Type Setting Up the PrinterFor a Network-connected Click Add on the Printer ListSelect your printer name For a USB-connectedChanging Printer Settings Printing a DocumentLayout Paper Job SettingGraphics Job AccountingOptional Finisher Printer FeaturesPrinter Settings Advanced OptionsPrinting on both sides of paper Printing Multiple Pages on One Sheet of PaperScanning with network Setting scan information in Scan ManagerScanning Scanning with USBIndex System requirements Macintosh
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