Samsung SCX-6545N Selects print, Materials from, Wrong paper, Source, Print job is, Blank, Parts

Page 114

CONDITION

POSSIBLE CAUSE

SUGGESTED SOLUTIONS

 

 

 

The machine

The document size

Get more hard disk space

does not print.

is so big that the

and print the document

(Continued)

hard disk space of

again.

 

the computer is not

 

 

enough to access

 

 

the print job.

 

The machine

The paper option

For many software

selects print

that was selected in

applications, the paper

materials from

the printer properties

source selection is found

the wrong paper

may be incorrect.

under the Paper tab within

source.

 

the printer properties. Select

 

the correct paper source.

 

 

 

 

See the printer driver help

 

 

screen.

A print job is

The job may be very

Reduce the complexity of the

extremely slow.

complex.

page or try adjusting the print

 

 

quality settings.

Half the page is

The page orientation

Change the page orientation

blank.

setting may be

in your application. See the

 

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The machine

The printer cable is

Disconnect the printer cable

prints, but the

loose or defective.

and reconnect. Try a print job

text is wrong,

 

that you have already printed

garbled, or

 

successfully. If possible,

 

attach the cable and the

incomplete.

 

 

machine to another computer

 

 

 

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the machine

 

malfunctioning.

off and then back on again.

 

 

 

CONDITION

POSSIBLE CAUSE

SUGGESTED SOLUTIONS

 

 

 

Pages print, but

The toner cartridge

Redistribute the toner, if

they are blank.

is defective or out of

necessary.

 

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

The printer does

Incompatibility

Printing the PDF file as an

not print PDF file

between the PDF

image may enable the file to

correctly. Some

file and the Acrobat

print. Turn on Print As Image

parts of

products.

from the Acrobat printing

 

options.

graphics, text, or

 

illustrations are

 

It will take longer to

missing.

 

print when you print a

 

 

PDF file as an image.

Your machine

The oil used to

After printing about 100 color

has an odd smell

protect the fuser is

pages, there will be no more

during initial

evaporating.

smell. It is a temporary issue.

use.

 

 

The print quality

The resolution of the

Reduce the photo size. If you

of photos is not

photo is very low.

increase the photo size in the

good. Images

 

software application, the

are not clear.

 

resolution will be reduced.

 

 

 

 

 

The machine

If you are under the

Suggested solutions: Change

prints, but the

DOS environment,

the language setting. (See

text is wrong,

the font setting for

"Changing the display

garbled, or

your machine may

language" on page 29.)

be set incorrectly.

 

incomplete.

 

 

 

 

 

 

Before printing,

Using damp paper

This is not a problem. Just

the machine

can cause vapor

keep printing.

emits vapor near

during printing.

 

the output tray.

 

 

 

 

 

113_Troubleshooting

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Contents Multi Functional Printer Features of your new laser MFP Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleFinding More Information Safety information Important Safety Symbols and PrecautionsLaser Safety Statement Power Saver Ozone SafetyMercury Safety Perchlorate WarningFAX Branding Correct Disposal of Batteries in this ProductRadio Frequency Emissions FCC Information to the UserYou should also know that Ringer Equivalence NumberReplacing the Fitted Plug for UK only You must earth this machineApprovals and Certifications Declaration of Conformity European CountriesOpenssl License EC CertificationOriginal Ssleay License Contents Changing the scan feature settings Duplex Copying originals Changing the settings for each copyUsing special copy features 41 41 Advanced tabUsing Mailbox Color Mode Setting up a fax phonebookUsing the polling option Receiving a faxSetting up the end Fax tone Sending a fax from a Computer About Document Box Understanding the Document box screenStoring documents to Document box Approval feature Delayed start featureNotification feature Machine Setup121 Accessories 122 How to purchase Understanding display messages Solving other problemsSamsung Scan Manager Problem 123 Precautions to take when installing accessories128 Front view IntroductionPrinter Overview Rear viewControl Panel Overview Introducing the Touch Screen and Useful Buttons Machine Setup buttonPower Saver button Touch screenOff Understanding the Status LEDInterrupt button Green BlinkingMachine Status Menu OverviewMain screen Add Delete Edit Detail Search Enter System Box tabAdmin Setting Usage Page ReportDetail Delete Delete All Feature PCL Postscript Printer Driver FeaturesContents Supplied SoftwareGetting started Setting UP the HardwareSetting UP the Network Supported operating systemsWindows Configuring network protocol via the machineSystem Requirements Requirement RecommendedInstalling the Software MacintoshLinux Getting Started Machines Basic Settings IP setting using SetIP Program Windows Setting the default tray and paperChanging the default settings Installing the programUnderstanding the Keyboard IP setting using SetIP Program MacintoshIP setting using SetIP Program Linux Printing out the machine’s MAC addressCancel Cancels and closes input result Saves and closes input resultOn the scanner glass Loading originals and print mediaLoading Originals DadfSelecting Print Media Specification on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Loading Paper Full EmptyTips on using the multi-purpose tray Multi-purpose traySetting the Paper Size and Type Basic tab CopyingUnderstanding the Copy Screen Advanced tabImage tab Changing the Settings for Each CopyCopying Originals Changing the size of originalsReducing or enlarging copies Copying on both sides of originals DuplexSelecting the type of originals Using Special Copy FeaturesDeciding the form of copy output Collated / Staple Changing the darknessCopying ID with the manual ID copy option Press the Setup tab Copy Setup Manual ID Copy SetupID card copying Press Add SegmentClone copying Up or 4-up copying N-upPoster copying Press the Advanced tab ID Copy Manual ID CopyCover copying Book copyingBooklet copying Transparency copyingShifting margins Erasing edgesErasing background images Watermark copyingOverlay copying Auto crop copyingPress the Advanced tab Auto Crop Understanding the Scan Screen ScanningScanning Basics ScanningScan to Email Scan to PCScan to Server Scanning Originals and Sending Through Email Scan to Email Output tabPress Scan to Email Click Settings Network Settings Outgoing Mail ServerSMTP Setting up an email accountClick Go to access the SyncThru Web Service Scanning and sending multiple documents in a single emailIndividual Storing email addressesEntering email addresses by the address book GroupSet Scan Button tab Using Samsung Scan ManagerEntering email addresses by the keyboard Scan DestinationPreparation for scanning to SMB/FTP Scanning Originals and Sending VIA SMB/ FTP Scan to ServerChange Port tab Scanning and sending to SMB/FTP serverFeature Resolution DPI File Format Changing the Scan Feature SettingsResolution DuplexDarkness Color ModeOriginal Type Erase BackgroundScan Preset File FormatPrinting a Document Canceling a Print JOBBasic printing Basic printingUnderstanding the FAX Screen Faxing optionalPreparing to FAX Faxing OptionalSending a FAX Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a faxAutomatic resending Delaying a fax transmissionSending a fax manually On Hook Dial Redialing the last numberReceiving a FAX Receiving in secure receiving mode Adjusting the Document SettingsReceiving faxes manually using an extension telephone Receiving faxes in memorySetting UP a FAX Phonebook Storing individual fax numbers Speed Dial NoStoring Group fax numbers Group No Storing the originals for polling Using the Polling OptionSetting up a fax phonebook using SyncThru Web Service Printing Deleting the polling documentCreating Mailbox Using MailboxPolling from a remote Mailbox Storing originals in MailboxPrinting a Report After Sending a FAX Sending a FAX in Toll Save TimeFaxing to a remote Mailbox Adding Documents to a Reserved Delay FAX JOB Forwarding a Received FAX to Other DestinationSetting UP the END FAX Tone Sending a FAX from a ComputerAbout USB Memory Using USB memory deviceUsing USB memory device Understanding the USB ScreenScanning Scanning to AN USB Memory DeviceScan to USB Press Scan to USBMachine senses and determines the size of the original Press USB Scan to USB the Output tab Quality Press USB Scan to USB the Output tab Scan PresetFile Policy Press USB Scan to USB the Output tab File FormatPrinting from a USB Memory Device To print a document from a USB memory devicePress USB Print About Document BOX Using document boxUsing document box Understanding the Document BOX ScreenStoring Documents to Document BOX Using document box Understanding the Standard Workflow Screen Using standard workflowAbout Standard Workflow Workflow ScreenInput Tab Various Operations with WorkformWorkform Creating Screen Transmit TabApproval feature Delayed start featureNotification feature Scan to multi-destinationAdmin Setting screen Machine status and advanced setupMachine Setup Browsing the MACHINE’S StatusGeneral Settings Option DescriptionContention AdjustmentWithin Job Offsetting to On, the output paper is Setting the Setup tab Optional ServiceCopy Setup FAX SetupNetwork Setup Access Control SecurityAuthentication system can be Authentication NetworkMethod Authentication Authentication mode, the usersSelect Security External Authentication Server SMB Server User Authentication MethodExternal Authentication Server from Security Network Select the IP Address or Host NameLog Optional ServiceChange Admin. Password Information HidingDocument BOX Management Standard Workflow ManagementPrinting a Report Maintenance Maintaining the Toner Cartridge Estimated cartridge life Handling instructionsUse of non-Samsung and refilled toner cartridge Replacing the toner cartridgeMaintaining the Imaging Unit Expected cartridge lifeReplacing the imaging unit Maintenance Managing Your Machine from the Website Maintenance PartsTo access SyncThru Web Service Items Yield AverageTips for Avoiding Paper Jams TroubleshootingTroubleshooting Clearing Document JamsMisfeed of exiting paper Roller misfeedClearing Paper Jams TrayMessage Location of JAM GO to Optional tray Optional high capacity feeder Troubleshooting Fuser area or around the toner cartridge Paper exit areaDuplex unit area Stacker finisherPaper jam in front of finisher Message Meaning Suggested Solutions Understanding Display MessagesPaper jam at exit of finisher Installed correctly Finisher error zzzFuser error zzz Install it Imaging unit isNot installed. Install Switch is locked orAnother problem Admin Setting toPaper feeding problems Solving Other ProblemsTouch screen problem Condition Suggested SolutionsPrinting problems Condition Possible Cause Suggested SolutionsWrong paper Selects printMaterials from SourcePrinting quality problems Skew MisformedCharacters Curl or waveCopying problems Scanning problemsSamsung Scan Manager Problem Fax problemsCommon PostScript problems Common Windows problems Problem Possible Solution CauseCommon Linux problems Common Macintosh problems Not scanOrdering supplies and accessories Ordering supplies and accessoriesAccessories SuppliesDevice Interface HOW to PurchaseFDI Foreign KitInstalling a Memory Dimm Installing accessoriesPrecautions to Take When Installing Accessories Installing a memory moduleActivating the added memory in the PS printer properties Select Device SettingsReplacing the Stapler Select the Samsung SCX-6545 Series PS printerEnabling FAX Feature After Installing the FAX Option KIT Printer Specifications SpecificationsGeneral Specifications SpecificationsCopier Specifications Scanner SpecificationsFacsimile Specifications Optional Glossary EtherTalk ITU-T No chartEthernet Fuser UnitModem ResolutionMAC address NetWareUNC Path Subnet MaskToner Cartridge WatermarkIndex Optional service 91, 92 optional tray 18, 121 original size Linux problems 119 loading originalsMachine Info Machine Setup Power Save Power SaverScan preset 59 Scan to Email ProblemsReplacing stapler 124 Report 93 Resolution Scanner lid 18 Scanner lock switch ScanningContact samsung worldwide Contact Samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Printer Software Installing Software for Local PrintingCustom Installation \Setup.exeSelect Custom installation. Click Next BrowseInstalling Software for Network Printing Typical InstallationCustom Installation Browse Reinstalling Printer Software Select Repair and click NextRemoving Printer Software Basic Printing Printing a DocumentPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Basic Tab Paper TabFont/Text Graphics TabScaling Options AdvancedUsing a Favorite Setting Advanced TabSamsung Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperChange percentage of your document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlaySelect Printers and Faxes Layout tabPrint on Both Sides Printing PreferencesPaper/Quality tab Pages Per SheetYou can select Paper Size, Graphic, and Document Options Overview Direct Printing Utility Using the shortcut iconUsing the right-click menu PrintingCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesStarting SmarThru Office Scanning Using SmarThru OfficeUsing SmarThru Office Quick Start GuideUninstalling SmarThru Office Scan ToFax Scanning Process with TWAIN- enabled Software Windows VistaUnderstanding Smart Panel Troubleshooting GuideDriver Setting Only for Windows Toner LevelOpening the Troubleshooting Guide Changing the Smart Panel Program SettingsInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsScanning a Document Printing FilesClick Properties Using the Image Manager Adding Job Type SettingsTools Function Uninstalling the printer software Installing SoftwareInstalling the printer software Select Uninstall and click UninstallClick Add on the Printer List Setting Up the PrinterFor a Network-connected Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Select your printer nameChanging Printer Settings Printing a DocumentLayout Job Accounting Job SettingGraphics PaperAdvanced Options Printer FeaturesPrinter Settings Optional FinisherPrinting Multiple Pages on One Sheet of Paper Printing on both sides of paperScanning with USB Setting scan information in Scan ManagerScanning Scanning with networkIndex System requirements Macintosh
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