Kathrein UFD 580S manual Troubleshooting, Problem Cause Remedy

Page 92

Troubleshooting

In the event of a malfunction, first check all the cable connections and operating states:

1.Receiver and TV set power plugs are connected to wall socket

2.Antenna cable on receiver input

3.Receiver and TV set correctly interconnected by a Scart or cinch cable

4.Audio connections are made to hi-fi or Dolby Digital system as appropriate (see previous page)

5.Receiver and TV set (hi-fi/Dolby Digital system) are switched on (check power indicators)

6.Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

 

Problem

 

 

Cause

 

 

Remedy

 

 

 

 

 

 

 

 

Consult an antenna specialist to have it

 

 

 

 

 

 

 

 

checked and repaired as necessary

 

 

 

 

 

Antenna signal of Sat reception system

 

 

In “Installation” menu check LNB

 

 

 

 

 

is missing or faulty

 

 

configuration for satellite in question:

 

 

“Weak signal or no signal!!”

 

 

Incorrect oscillator frequencies set in

 

 

High L.O. “10,600” GHz and Low L.O.

 

 

 

 

 

 

“9,750” GHz, and change as necessary

 

 

warning appears on some or all

 

 

 

 

 

 

 

 

LNB Configuration menu

 

 

 

 

 

programmes

 

 

 

 

Connect tuner input “LNB2 IN” with

 

 

 

 

 

 

 

 

 

 

 

 

Only one cable from Sat system

 

 

 

 

 

 

 

 

 

second cable (connect coaxial cable

 

 

 

 

 

connected

 

 

with F connection of SAT socket). OR:

 

 

 

 

 

 

 

 

In “Installation” menu change LNB

 

 

 

 

 

 

 

 

configuration tuner input to "#1" (if only

 

 

 

 

 

 

 

 

one satellite being received)

 

 

 

 

 

 

 

 

 

 

 

In software download only “NO” is

 

 

Latest operating system software

 

 

 

 

 

displayed under “Main SW” and

 

 

 

 

Not possible to download again

 

 

 

 

already installed on computer

 

 

 

 

cannot be changed to "YES"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control no longer

 

 

Receiver or remote control command set

 

 

Set infrared code 1, as described in

 

 

responding

 

 

may have been unintentionally changed

 

 

operating manual on page 7; check

 

 

 

 

 

 

batteries

 

 

 

 

 

 

 

 

 

 

No new programmes can be added

 

 

 

 

 

In “Installation” menu select

 

 

 

 

Wrong menu option selected

 

 

“TP Edit/Scan”, enter frequency,

 

 

to programme list

 

 

 

 

 

polarisation and symbol rate and then

 

 

 

 

 

 

 

 

under Scan press “OK”

 

 

 

 

 

 

 

 

In “System Parameters” menu check

 

 

 

 

 

“Summer time yes/no” setting wrong

 

 

Summer time Yes/No and change as

 

 

 

 

 

 

 

necessary

 

 

 

 

 

 

 

 

 

 

Wrong time being displayed

 

 

A incorrect time was imported from the

 

 

Switch off receiver at mains switch from

 

 

 

 

 

 

 

 

 

 

 

 

 

 

current running programme, e.g. ARD

 

 

 

 

 

reception signal

 

 

 

 

 

 

 

 

 

or ZDF, wait 10 seconds and then

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

switch back on

 

 

 

 

 

 

 

 

 

 

 

The following programmes cut out

 

 

DECT telephones are operating on the

 

 

 

 

 

or “Weak signal or no signal!!”

 

 

same frequency as these programmes.

 

 

 

 

 

appears: PRO 7, SAT 1, Kabel 1,

 

 

Interference may occur due to

 

 

Consult your antenna specialist

 

 

DSF, N 24, Tele 5, 9 Live, HSE 24

 

 

inadequate level or poor shielding of

 

 

 

 

 

and Sonnenklar TV

 

 

cable

 

 

 

 

 

Programmed timer settings cannot

 

 

The timer settings are permanently

 

 

In “Timer” menu under Deactivate set

 

 

 

 

displayed and do not have to be cleared,

 

 

 

 

be cleared

 

 

 

 

“No”

 

 

 

 

 

but deactivated

 

 

 

 

 

Black or blue screen, no on-screen

 

 

Scart connection to TV deactivated by

 

 

Press 0 button repeatedly until

 

 

displays

 

 

accidentally pressing 0 button

 

 

“Scart SAT” appears on-screen

 

 

 

 

 

 

 

 

 

 

92

Image 92
Contents Twin-DVR Sat Receiver UFD 580/580S With Hard Disk Drive Preface Important InformationContents Factory Default Entering the Password Parental Control UFOmicro Safety Instructions Important Information Receiver-Features Remote control RCRemote Control Menu Functions    Controls, Displays und Connections View of front panel flap folded down View of rear panelYou must run through steps 4-6 for each satellite received Alphanumeric Inputs Operating InstructionsMenu Concept Button Alphanumeric Assignment of Remote Control Number ButtonsLanguage Selection OSD Connection and Setup Connecting the UnitReception System Presets Sat if ConnectionOperation on one Antenna Connection ReceptionInserting Batteries in the Remote Control TV and Video Recorder ConnectionAudio Connection Spdif Connections Electrical/OpticalInitial Setup Power Failure SafetyError Signalling Getting StartedReceiver Presetting Help Function On Screen Display OSDImportant On-Screen Displays Radio Channel Identifier Error SignallingTV Channel Identifier TV/Radio Channel List Videotext Teletext Reception Status Channel ListSelecting a TV Programme Selecting a TV Programme by Number Switching to a Radio Programme You alone are responsible for use of the cards Common InterfaceFollow the instructions given by your Pay TV provider Common Interface Twin Functions Picture-in-Picture PIPTime-Shift One-Touch RecordingTvtv EPG and Timer Accessing the Tvtv EPG for the First TimeAccessing the Tvtv EPG Current ViewProgramme List Highlights Programmes Sorted by CategorySearch Function Details Programming a Recording Press  to save the selected recording data Timer List Overlaps of series timer recordings are displayed in orange Tvtv EPG and Timer Key to Symbols Explanation Channel List SF2LNB Configuration Overview Hard Disk RecorderRecording and Watching TV Tuner inputRecording Hard Disk CapacityTime-Shift Recording One-Touch Recording OTR Timer Recording Stopping a RecordingSpecial Functions Split Take Playback and RecordingFast Forward/Fast Rewind no picture Playback = Setting Index Marks Skip Points Index marks at the end of a recordingAudio Mode DeleteSearch Time-Shifted PlaybackAudio Settings Setting the VolumeStereo and Two-Channel Sound Playback MutingProgramme List FavouritesGenerating a Favourites List Alphabetical Channel Search Programme List Sorting Programmes Deleting Programmes Manually Adding ProgrammesProgramme List Selecting the Last Programmes Received Password Factory Default Entering the PasswordPassword Parental Control Password Using the Front Panel Backup OperationSetting System Parameters System Information Local Time/TimerSystem Parameters TV Type Aspect RatioScreen ModeSatellite Setup Adding/Removing SatellitesEntering a Satellite Name Removing SatellitesOscillator Frequency L.O Installation MenuLNB Configuration Receiving Two Satellites Changing the Oscillator FrequencyOperation DiSEqC Setting Tuner SelectAntenna Setup Antenna Rotor/Positioner DiSEqC1.2Satellite Scan TP Edit/Scan Transponder Selection All new programmes are added to the existing programme list ASTRA, 12,603.75 MHz, symbol rate 22MSymb/s, horizontalImportant Note on Deleting Transponders Tone Burst and DiSEqC Signal DiSEqC UFO SetupKHz Signal Tone Burst DiSEqCDiSEqC Repeat UFO miniFactory Set Logging on to UFOmicro Reset does not delete the pre-programmingProcedure see Video Recorder Connection PlaybackSoftware and Programme List Update Software and Programme List Update Receiver to Receiver Data Transfer PreparationsProgramme List Download Operating System Software DownloadTechnical Features Technical AppendixTechnical Data General Temperature rangeConnections Scart Socket Assignment AccessoriesVHS/S-VHS Switching Connection Example Troubleshooting Problem Cause RemedyEB/NO ratio Short Technical GuideDiSEqC components Symbol rate Programme packageTransponder Video bit rateGlossary Service SatelliteService Service Service 936.2576/B/0605/ZWT Technical data subject to change