VistaQuest N7227V5 installation instructions Control

TROUBLESHOOTING GUIDE (continued)

	SYMPTOM		POSSIBLE CAUSE		REMEDY
7. Intrusion alarm for no ap-		7d.	Magnetic contacts improperly connected or	7d.	Check wiring connections. Be sure wires
	parent reason. (continued)		wire broken.		are properly stripped and are tightly
					fastened to screw terminals.
		7e.	Entry door programmed as “Instant”	7e.	Check and revise programming. Re-
					program transmitter number.
		7f. Loose fitting door or window being rattled		7f	Mount magnet closer to magnet.
			by wind or vibrations.
8.	Repeated low battery signal.	8a.	Transmitter located where temperature	8a.	Change location. Use magnetic contacts to
			drops below 32°F.		protect opening.
		8b.	Poor quality or unspecified battery in	8b. Check battery. Use only batteries specified
			transmitter.		in the instructions (does not apply to
					transmitters with non-replaceable
					batteries).
		8c.	Transmitter malfunctioning.	8c.	Replace faulty transmitter.
9. Local bell and keypad sound		9.	Exit or interior zone contained a fault at end	9a.	If system disarmed before ensuing entry
	continuously after arming.		of Exit Delay (e.g., Exit door left open).		time runs out, "CA" or "Canceled Alarm"
					will be displayed. Sounding will stop.
			The "Exit Alarm" display, etc. will also	9b.	If system not disarmed before entry time
			result if an alarm from an exit or interior		ends, "EA" or "Exit Alarm" will be displayed
			zone occurs within two minutes after the		and Exit Alarm message will be sent to
			end of an exit delay. →		central station. Sounding will continue until
					system is disarmed or timeout occurs.
				Clear display by entering code + OFF a second
				time. Avoid fault when re-arming.
			CONTROL
	SYMPTOM		POSSIBLE CAUSE		REMEDY
1. "POWER" light off or		1a.	Interrupted AC power supply.	1a. Check transformer connection and power
	“NO AC” displayed				line circuit breaker.
2.	Digital communicator mes-	2a.	Control in TEST mode.	2a.	Remove from TEST mode.
	sage not being received.	2b.	Telephone connection not secure.	2b.	Check all connections.
		2c.	Digital communicator malfunctioning	2c.	Check with a different VISTA–10SE.
		2d.	Telephone number in program needs prefix	2d.	Program prefix or access code into the
			or access code.		control
		2e.	Telephone call to central monitoring station	2e.	System cannot work in this situation.
			requires operator assistance.
3.	Does not arm properly.	3a.	READY light not on.	3a.	Check for faulted zone(s) by pressing [ ✱] ;
					make faulted zone(s) intact, or use
					Bypass arming, if desired.
4.	VISTA–10SE doesn't respond	4a.	"CC" or "MODEM COMM" displayed.	4a.	System is in communication with down-
	to keystrokes on keypad.				loader at central station. Wait until down-
					load session is finished.
		4b.	"d1" or "System Busy" displayed.	4b.	System has just been powered and is in
					its one minute initialization. To bypass
					this time, press '#' + '0'.
		4c.	"E4" or "E8" displayed.	4c.	More zones have been programmed than
					the zone expansion modules can handle.
					Delete some zones or use a higher
					capability RF receiver.
		4d.	Keypad address setting incorrect.	4d.	Keypads must be set for address 31 (non-
					addressable mode).
			S M O K E D E T E C T O R
	SYMPTOM		POSSIBLE CAUSE		REMEDY
1. Detector alarms, no apparent		1a.	Dust, dirt in sensing chamber.	1a.	Clean unit's sensing chamber with vacuum
	reason.				cleaner per unit's instructions.
		1b.	Improper location.	1b.	See unit's instructions for locations to
					avoid. Relocate as necessary.
		1c.	Unit malfunctioning.	1c.	Replace detector.
2.	Detector's siren sounds.	2a.	Unit not receiving required power.	2a.	Check for proper installation of battery. Try
					new battery.
		2b.	Unit malfunctioning.	2b.	Replace detector.

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