EverFocus EPTZ 100 manual General Malfunction, Recovering Communication Settings of Camera Module

Page 47

8 APPENDIX C: TROUBLESHOOTING

8.1GENERAL MALFUNCTION

In case of drifted preset position or abnormal reaction of EPTZ 100 speed dome perform a reset of the dome, for the reset 3 options are possible:

Option 1: Setup menu > INITIALIZE > POWER ON RESET

Option 2: (GoTo) POSITION 80

Option 3: Power off dome for min. 5 seconds, then power on

8.2RECOVERING COMMUNICATION SETTINGS OF CAMERA MODULE

If the camera communication settings in the setup menu CAMERA > ADVANCED SETUP > SPECIAL > COMM ADJ were changed accidentally, the communication between Speed Dome and camera module may be broken.

Symptoms: a) Pan / Tilt works, but no zoom function

b) OSD setup works, but no access to the submenu CAMERA > ADVANCED SETUP

Correction:

Step 1: Go in setup menu to INITIALIZE > CAMERA DEFAULT > ON and perform a camera reset. If this reset works, all settings from ADVANCED SETTING menu will be reset to factory defaults.

Check access to menu ADVANCED SETUP. If the submenu opens, the communication error is fixed. If the problem still exists, go to STEP 2.

Step 2: Go in setup menu to CAMERA > RESCUE MODE > set to ON

The values for BAUD RATE and PARITY will appear.

Change values for BAUD RATE and try with each changed value access to ADVANCED SETUP menu. Check also with PARITY setting ODD/EVEN.

With correct settings access to ADVANCED SETUP is possible, the submenu appears additional to the camera menu on the screen:

Switch off the CAMERA menu display by pressing IRIS + key.

Go to > SPECIAL > COMM ADJ and set / verify following default settings:

BAUD RATE

38400

UART MODE

8-N-1

RET PKT ENABLE

 

EXIT all menus.

Restart the EPTZ-100 with power OFF / ON to finish the camera setting recovery.

47

EPTZ100_ma_en_rev03.doc

Page 46 Page 48
Image 47
Page 46 Page 48
Contents Eptz Weee Safety WarningsTable of Contents Device Setting Camera Delivery Scope FeaturesOptional Accessories IntroductionCommunication SpecificationsAlarm CameraPhysical / environment PowerDimensions with recessed ceiling mount adapter DimensionsDimensions with ceiling mount adapter Dimensions wall bracket Eptz 100 WLM Dimension Eptz 100 with wall mount bracket Eptz 100 WLMDimension ceiling pendant bracket Eptz 100 CPM Dimension Eptz 100 with ceiling pendant bracket Eptz 100 CPMCeiling mount InstallationMechanical Recessed ceiling mount Wall mount Ceiling pendant mount Video PowerElectrical 3 RS-485 3.1 RS-485 installation with EKB 500 keyboard 3.2 RS-485 installation with EverFocus DVR Alarm Baud rate and Protocol Communication Settings2 RS-485 ID address EPTZ100maenrev03.doc 3 RS-485 bus termination OSD Menu SetupOperation in Setup Menu Initial StartOSD Structure Part Menu StructureControl Display Main menuSystem info White BAL Advanced setting camera setupMain Setup CAM Title CameraAuto BacklightMotion DET FocusExposure Brightness Zoom POS InitLens Init ENDSpecial User PresetUart Mode RET PKT Enable ResetScan GROUP2 TiltLevel GROUP1 SpeedPatrol Tour ScanGROUP1 Delete PatternRecord PreviewControl MASK1~4 Privacy MaskInitialize General key description Operation with EKB 500 KeyboardOperation outline EKB 500 Operation with Everfocus Protocol EVF-2Autopan Eptz 100 setup menuPreset positions Pattern tours Preset toursRemote switching of Eptz 100 output relay Switch Alarm Out 1-8 on Switch Alarm Out 1-8 OFFEKB 500 Operation with PELCO-D/P Protocol Group 2 Tour ALL Preset TourPatrol Tour Group 1 TourSwitch relay OFF CLR + F4 1 Enter Switch Alarm Out Switch relay on F4 1 EnterDevice Setting Camera Appendix a Basic Settings AT EKB 500 KeyboardCOM Port Setting RS-485 Interface Setting System I/O Control menu Appendix B Basic Settings AT Everfocus DVREDR / Edvr / Edsr Series Except EDSR100, EDSR100H Ecor / Paragon SeriesGeneral Malfunction Recovering Communication Settings of Camera ModuleChina Subsidiary Japan Subsidiary Head Office USA Subsidiary European Subsidiary
Top Page Image Contents