Avaya 9500 Series manual Feature Codes

Page 11

Introduction: Dialing Codes

1.4 Feature Codes

The following feature codes can be dialed from most phones after pressing Feature. Most of these features can also be assigned to programmable buttons.

 

Feature

Code

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do Not Disturb

 

 

 

 

01

 

This function allows you to switch do not disturb on or off.

 

 

36

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

" Cancel

 

 

 

 

 

 

 

 

 

 

01

 

 

 

 

36

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recall

03

 

This function allows you to send a recall or hook flash signal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Save Number Redial

04

 

This function allows you to save the number dialed during a call and to redial that

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

number when idle. This can be used when the number dialed does not answer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last Number Redial

05

 

This function allows you to redial the last external number dialed.

 

 

 

16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Conference Drop

 

 

06

 

This function allows you to select and drop a call from a conference.

 

 

25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Privacy

 

 

 

 

 

 

 

 

 

 

07

 

This function allows you to turn privacy on or off. When on, other extensions are not

 

 

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

able to bridge into your calls.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Forward

 

 

 

 

 

 

11

 

This function allows you to redirect all your calls to another number. If the system

 

 

31

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

administrator has configured your for Remote Call Forwarding, you can forward calls

 

 

Call Forward Cancel

11

 

 

 

 

externally by specifying a personal speed dial as the destination.

 

 

 

31

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Code Entry

12

 

This function allows you to enter an account code prior to making a call or during a

 

 

 

35

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Voice Mailbox

14

 

This function allows you to transfer your current call to another extension's mailbox.

 

 

Transfer

24

 

 

 

 

 

 

 

 

 

 

 

Your current call is put on hold and you enter the target extension number to indicate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the mailbox required.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VMS Cover

 

 

 

 

 

 

 

15

 

This function allows the you to switch use of voicemail coverage for your extension on

 

 

41

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caller ID Name

16

 

This function allows you to swap the display of caller ID name and number information

 

 

Display

 

 

on the phone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caller ID Inspect

17

 

This function allows you to see the caller ID of a call on another line without

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

interrupting the current call to which you are connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Coverage

 

 

 

 

 

20

 

This function allows you to switch call coverage on or off. When on, any calls to you

 

 

32

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

that ring unanswered also start ringing at your call coverage extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Station Lock

 

 

 

 

 

 

21

 

This function allows you to lock and unlock your extension from being used to make

 

 

34

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

calls. When selected, you are prompted to enter a four digit code after which the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

extension is locked. If the extension is already locked, use of this function prompts for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

reentry of the four digit code to unlock the extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Station Unlock

 

 

 

 

22

 

This function can only be used by the first two extensions in the system. It allows the

 

 

34

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

user to unlock any extension without needing to know the code that was used to lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

that extension.

 

 

 

 

 

 

 

 

 

 

 

 

Caller ID Log

23

 

This function allows you to view the phone system's call log of all caller IDs of calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

received by the system. To use this you must be one of the three extensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

configured for call ID logging by your system administrator.

 

 

 

 

 

 

 

 

 

 

Hot Dial

26

 

This function allows you to dial a stored number without first going off hook or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pressing the SPEAKER button.

 

 

 

 

 

 

 

 

 

 

Absent Message

 

 

28

 

This function allows you to set or clear an absent message for display on you phone.

 

 

30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When set, the absent message is also displayed on other extensions when they call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the user.

 

 

 

 

 

 

 

 

 

 

Contact Closure 1

41

 

This function you to operate the system's contact closure 1 or 2 connection. To use

 

 

Contact Closure 2

42

 

this you must be a member of the system's contact closure group.

 

 

 

 

 

 

System Release

590

 

Displays the core software level that the system is running.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System IP Address

591

Displays the IP address of the systems LAN port.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

Page 11

IP Office Basic Edition

- Issue 6b (23 November 2011)

Image 11
Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Programmable Buttons PBX System ModeIntroduction Key System or PBX System9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Making Internal Calls Setting a CallbackCall Handling Making CallsPress an idle Line Appearance or Call Appearance button Making External CallsTo Make a Page Call Making Page or Direct CallsRedial To Make a Direct Voice CallSingle Beep Answering CallsAnswer a Page Call Three BeepsTo Use a Call Pickup Button Call PickupTo Create a Call Pickup Button To Use a System Speed Dial Speed DialingSystem Speed Dials Pause Personal Speed DialsTo Use a Personal Speed Dial To Edit Your Personal Speed DialsTo Create an Auto Dial Other Button Auto DialingTo Use an Auto Dial Button Mute Adjusting the VolumeParking Calls Holding CallsTo Create a Voice Mailbox Transfer Button Transferring CallsVoice Mailbox Transfer To Transfer a Caller to an Extensions MailboxConferencing Calls Using Handsfree To Join a Call Using a HeadsetTo Switch Privacy On or Off Joining CallsPage Chapter Other Features To Activate an Absent Text Message Other FeaturesAbsent Text Messages To Create an Absent Message ButtonTo Manually Set Forwarding To Manually Cancel ForwardingPress Feature Forwarding CallsTo Remove Call Coverage Call CoverageTo Send Calls to Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Create a Station Lock Button Locking Your ExtensionTo Lock Your Extension To Unlock Your ExtensionTo Create an Account Code Entry Button Account CodesTo Manually Enter an Account Code To Use an Account Code ButtonTo Create a Do Not Disturb Button To Manually Switch Do Not Disturb On/OffDo Not Disturb Do Not Disturb Exceptions Page Chapter Using Voicemail ∙ Embedded Voicemail User Guide Using VoicemailAccessing Your Mailbox To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdd a Contact from the Call Log Adding a New ContactDeleting a Contact Chapter Call Log Making a Call from the Call Log Using the Call LogCall Log Viewing Call Details Adding a Record to Your Contacts Deleting a RecordDeleting All Records Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings To change your extension name Phone SettingsNaming Your Extension Ringer Sound Visual AlertingAudible Alerting Display Language Ringer VolumeDisplay Brightness Display ContrastButton Clicks Error TonesDefault Handsfree Audio Path Admin Menu A Menu Menu Auto Exit Index Page