Avaya 9500 Series manual Answering Calls, Answer a Page Call, Three Beeps, Single Beep

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Call Handling: Making Calls

2.2 Answering Calls

You can answer telephone calls that are ringing your extension or at another extension. If you regularly pick up calls for a specific extension you can program a call pickup 52 button for that specified extension.

1.If already on a call, end the call by pressing Drop or put it on hold button which the call is on.

23 by either pressing Hold or pressing the

2.While the call is alerting, additional options may be displayed.

To VM

This option sends the ringing call to voicemail to leave a message in your mailbox.

Ignore

This option does not affect the incoming calls but temporarily turns off the ringer.

Drop

This option can be used to end the call without answering it.

Answer

This option can be used to answer the call. The call is connected to either the speaker or headset depending on the phone's Default Handsfree Audio Path Setting.

3.If you pick up the handset or press SPEAKER or press HEADSET, you are connected to the incoming call.

To answer a call alerting on a specific line, press that button.

2.2.1 Answer a Page Call

There are two type of calls which your phone will automatically answer the call so that you automatically hear the caller. This will only happen if your phone is currently idle, ie. not on another call.

Three Beeps

A call connected automatically after three beeps is a direct voice call to your extension only.

1. The call is connected and answered automatically. You can speak to the caller without taking any further action.

Single Beep

A call connected automatically after a single beep is a page call a group of which your phone is a member. You can hear the caller but they cannot hear you.

1.You can answer the call, turning it into a normal call between just you and the caller. Press Answer. You can continue handsfree or pickup the handset.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Introduction PBX System ModeKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Call Handling Setting a CallbackMaking Calls Making Internal CallsPress an idle Line Appearance or Call Appearance button Making External CallsRedial Making Page or Direct CallsTo Make a Direct Voice Call To Make a Page CallAnswer a Page Call Answering CallsThree Beeps Single BeepTo Use a Call Pickup Button Call PickupTo Create a Call Pickup Button To Use a System Speed Dial Speed DialingSystem Speed Dials To Use a Personal Speed Dial Personal Speed DialsTo Edit Your Personal Speed Dials PauseTo Create an Auto Dial Other Button Auto DialingTo Use an Auto Dial Button Mute Adjusting the VolumeParking Calls Holding CallsVoice Mailbox Transfer Transferring CallsTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree To Switch Privacy On or Off Using a HeadsetJoining Calls To Join a CallPage Chapter Other Features Absent Text Messages Other FeaturesTo Create an Absent Message Button To Activate an Absent Text MessagePress Feature To Manually Cancel ForwardingForwarding Calls To Manually Set ForwardingTo Remove Call Coverage Call CoverageTo Send Calls to Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Lock Your Extension Locking Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonTo Manually Enter an Account Code Account CodesTo Use an Account Code Button To Create an Account Code Entry ButtonTo Create a Do Not Disturb Button To Manually Switch Do Not Disturb On/OffDo Not Disturb Do Not Disturb Exceptions Page Chapter Using Voicemail ∙ Embedded Voicemail User Guide Using VoicemailAccessing Your Mailbox To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdd a Contact from the Call Log Adding a New ContactDeleting a Contact Chapter Call Log Making a Call from the Call Log Using the Call LogCall Log Viewing Call Details Adding a Record to Your Contacts Deleting a RecordDeleting All Records Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings To change your extension name Phone SettingsNaming Your Extension Ringer Sound Visual AlertingAudible Alerting Display Brightness Ringer VolumeDisplay Contrast Display LanguageButton Clicks Error TonesDefault Handsfree Audio Path Admin Menu A Menu Menu Auto Exit Index Page