Avaya 9500 Series To Manually Switch Do Not Disturb On/Off, To Create a Do Not Disturb Button

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3.6 Do Not Disturb

Use this feature to be able to press a programmed button to prevent incoming calls for the extension from ringing (lights may still flash). You can still use the extension to make calls and to answer calls using line appearance buttons.

Use Do Not Disturb when you do not want the auto attendant or the voice messaging system to transfer calls to you.

If you are assigned to a hunt group and you leave your desk, use Do Not Disturb so that calls to the hunt group will skip your extension and ring immediately at the next available extension in the group.

Unanswered calls that are transferred from an extension with Do Not Disturb active, ring at that extension if they transfer return.

If you have VMS Cover 41 turned on, enabling Do Not Disturb will send all your calls immediately to your voicemail mailbox.

If you have Call Coverage 32 turned on, enabling Do Not Disturb will send all your calls immediately to the covering extension.

An N is shown on your phone's idle display when you have Do Not Disturb enabled. If you go off-hook, you will hear interrupted dial tone.

To Manually Switch Do Not Disturb On/Off

1. Dial FEATURE 01. An N is shown on your phone's idle display when you have do not disturb enabled.

To Create a Do Not Disturb Button

When Do Not Disturb feature is on, the button's light is lit.

1.Press the Admin soft key on the display.

During a call, press the PHONE button to display the Admin soft key option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the

connected call.

2.Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

Use the up or down arrows to scroll to Button Programming. Press Select.

At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either dial #01 or use the up or down arrow buttons to scroll the display to Do Not Disturb and press Select.

6.The current setting of the button will now be set to Do Not Disturb.

Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to another menu.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents Issue 6b 23 November IP Office Basic EditionPage Contents Page Chapter Introduction Page PBX System Mode IntroductionKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes SD Card Serial NumberChapter Call Handling Setting a Callback Call HandlingMaking Calls Making Internal CallsMaking External Calls Press an idle Line Appearance or Call Appearance buttonMaking Page or Direct Calls RedialTo Make a Direct Voice Call To Make a Page CallAnswering Calls Answer a Page CallThree Beeps Single BeepCall Pickup To Create a Call Pickup ButtonTo Use a Call Pickup Button Speed Dialing System Speed DialsTo Use a System Speed Dial Personal Speed Dials To Use a Personal Speed DialTo Edit Your Personal Speed Dials PauseAuto Dialing To Use an Auto Dial ButtonTo Create an Auto Dial Other Button Adjusting the Volume MuteHolding Calls Parking CallsTransferring Calls Voice Mailbox TransferTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree Using a Headset To Switch Privacy On or OffJoining Calls To Join a CallPage Chapter Other Features Other Features Absent Text MessagesTo Create an Absent Message Button To Activate an Absent Text MessageTo Manually Cancel Forwarding Press FeatureForwarding Calls To Manually Set ForwardingCall Coverage To Send Calls to CoverageTo Remove Call Coverage To Create a Call Coverage Button To Use a Call Coverage ButtonLocking Your Extension To Lock Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonAccount Codes To Manually Enter an Account CodeTo Use an Account Code Button To Create an Account Code Entry ButtonTo Manually Switch Do Not Disturb On/Off Do Not DisturbTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Using Voicemail Accessing Your Mailbox∙ Embedded Voicemail User Guide Voicemail Coverage On/Off To create a VMS cover buttonPage Chapter Contacts Contacts Viewing Contacts DetailsMake a Call from the Directory Editing a ContactAdding a New Contact Deleting a ContactAdd a Contact from the Call Log Chapter Call Log Using the Call Log Call LogMaking a Call from the Call Log Viewing Call Details Deleting a Record Deleting All RecordsAdding a Record to Your Contacts Chapter Button Programming Button Programming Programming a ButtonChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Phone Settings Naming Your ExtensionTo change your extension name Visual Alerting Audible AlertingRinger Sound Ringer Volume Display BrightnessDisplay Contrast Display LanguageError Tones Default Handsfree Audio PathButton Clicks Admin Menu A Menu Menu Auto Exit Index Page