Avaya 9500 Series manual Make a Call from the Directory, Editing a Contact

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Contacts: Viewing Contacts Details

5.2 Make a Call from the Directory

You can use any directory contacts to make a call. You can also use the directory in almost any telephone function where you need to select the number for a destination, for example during transfers.

∙On a key mode system, to call an internal number, you need to press an Intercom button before selecting the number from the directory.

1.Access the contacts directory:

a.Press the CONTACTS key. The directory menu is displayed.

b.Use the left and right arrow keys to select which type of directory entries you want displayed.

∙All

All directory entries.

∙Personal

Your personal speed dials.

∙External

The system speed dials.

∙Users

The names and numbers of other users on the telephone system.

∙Groups

The names and numbers of hunt groups on the telephone system.

c.Either press the List soft key to display all the directory entries or start dialing the name to display only matching entries.

d.Use the up and down arrow keys to scroll through the matching entries. To return to the start to match a different directory selection, press the Clear soft key.

2.When the required entry is displayed, press Call.

3.Continue as for a normally dialed call.

5.3Editing a Contact

You can edit the contacts in your own personal directory.

1.Access your personal directory contacts:

a.Press the CONTACTS key. The directory menu is displayed.

b.Use the left and right arrow keys to select your Personal directory. The first two extensions on the system can also add, edit and delete entries from the External directory.

c.Either press the List soft key to display all the directory entries or start dialing the name to display only matching entries.

d.Use the up and down arrow keys to scroll through the matching entries. To return to the start to match a different directory selection, press the Clear soft key.

2.Locate the required entry.

3.Press the Details soft key.

4.Press the More soft key and then the Edit soft key.

∙The menu now allows editing of the name and number.

∙Use the up and down arrow keys to switch between number and name entry.

∙When the name has been entered as required, press the OK soft key.

∙When the number has been entered as required, press the Save soft key.

∙To exit without making any changes, press the Cancel soft key.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

Page 45

IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Introduction PBX System ModeKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Call Handling Setting a CallbackMaking Calls Making Internal CallsPress an idle Line Appearance or Call Appearance button Making External CallsRedial Making Page or Direct CallsTo Make a Direct Voice Call To Make a Page CallAnswer a Page Call Answering CallsThree Beeps Single BeepCall Pickup To Create a Call Pickup ButtonTo Use a Call Pickup Button Speed Dialing System Speed DialsTo Use a System Speed Dial To Use a Personal Speed Dial Personal Speed DialsTo Edit Your Personal Speed Dials PauseAuto Dialing To Use an Auto Dial ButtonTo Create an Auto Dial Other Button Mute Adjusting the VolumeParking Calls Holding CallsVoice Mailbox Transfer Transferring CallsTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree To Switch Privacy On or Off Using a HeadsetJoining Calls To Join a CallPage Chapter Other Features Absent Text Messages Other FeaturesTo Create an Absent Message Button To Activate an Absent Text MessagePress Feature To Manually Cancel ForwardingForwarding Calls To Manually Set ForwardingCall Coverage To Send Calls to CoverageTo Remove Call Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Lock Your Extension Locking Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonTo Manually Enter an Account Code Account CodesTo Use an Account Code Button To Create an Account Code Entry ButtonTo Manually Switch Do Not Disturb On/Off Do Not DisturbTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Using Voicemail Accessing Your Mailbox∙ Embedded Voicemail User Guide To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdding a New Contact Deleting a ContactAdd a Contact from the Call Log Chapter Call Log Using the Call Log Call LogMaking a Call from the Call Log Viewing Call Details Deleting a Record Deleting All RecordsAdding a Record to Your Contacts Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Phone Settings Naming Your ExtensionTo change your extension name Visual Alerting Audible AlertingRinger Sound Display Brightness Ringer VolumeDisplay Contrast Display LanguageError Tones Default Handsfree Audio PathButton Clicks Admin Menu A Menu Menu Auto Exit Index Page
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