Avaya 9500 Series manual Viewing Contacts Details

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5. Contacts

The contacts directory contains system directory number, systems users and hunt groups and your own personal contacts.

This menu is accessed by pressing the key. It is used to display names and numbers that you can then use for making calls.

The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of all the other users and groups on the phone system.

5.1Viewing Contacts Details

1.Access the contacts directory:

a.Press the CONTACTS key. The directory menu is displayed.

b.Use the left and right arrow keys to select which type of directory entries you want displayed.

All

All directory entries.

Personal

Your personal speed dials.

External

The system speed dials.

Users

The names and numbers of other users on the telephone system.

Groups

The names and numbers of hunt groups on the telephone system.

c.Either press the List soft key to display all the directory entries or start dialing the name to display only matching entries.

d.Use the up and down arrow keys to scroll through the matching entries. To return to the start to match a different directory selection, press the Clear soft key.

2.When the required entry is displayed, press Details to display the name and number.

3.Use the up and down arrow key to switch between the name and the number.

4.The range of soft keys available will depend on the type of directory entry:

Call

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Make a call to the stored number.

Back

Go back to the directory listing.

More

If the contact is one of your personal directory entries, the More soft key will be present to allow you to access the options below. It is also present for external directory entries if you are a system administrator (either of t he first two extensions on the system).

Edit

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Edit the name and number.

Delete

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Delete the name and number.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

Page 44

IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents Issue 6b 23 November IP Office Basic EditionPage Contents Page Chapter Introduction Page PBX System Mode IntroductionKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes SD Card Serial NumberChapter Call Handling Setting a Callback Call HandlingMaking Calls Making Internal CallsMaking External Calls Press an idle Line Appearance or Call Appearance buttonMaking Page or Direct Calls RedialTo Make a Direct Voice Call To Make a Page CallAnswering Calls Answer a Page CallThree Beeps Single BeepTo Use a Call Pickup Button Call PickupTo Create a Call Pickup Button To Use a System Speed Dial Speed DialingSystem Speed Dials Personal Speed Dials To Use a Personal Speed DialTo Edit Your Personal Speed Dials PauseTo Create an Auto Dial Other Button Auto DialingTo Use an Auto Dial Button Adjusting the Volume MuteHolding Calls Parking CallsTransferring Calls Voice Mailbox TransferTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree Using a Headset To Switch Privacy On or OffJoining Calls To Join a CallPage Chapter Other Features Other Features Absent Text MessagesTo Create an Absent Message Button To Activate an Absent Text MessageTo Manually Cancel Forwarding Press FeatureForwarding Calls To Manually Set ForwardingTo Remove Call Coverage Call CoverageTo Send Calls to Coverage To Create a Call Coverage Button To Use a Call Coverage ButtonLocking Your Extension To Lock Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonAccount Codes To Manually Enter an Account CodeTo Use an Account Code Button To Create an Account Code Entry ButtonTo Create a Do Not Disturb Button To Manually Switch Do Not Disturb On/OffDo Not Disturb Do Not Disturb Exceptions Page Chapter Using Voicemail ∙ Embedded Voicemail User Guide Using VoicemailAccessing Your Mailbox Voicemail Coverage On/Off To create a VMS cover buttonPage Chapter Contacts Contacts Viewing Contacts DetailsMake a Call from the Directory Editing a ContactAdd a Contact from the Call Log Adding a New ContactDeleting a Contact Chapter Call Log Making a Call from the Call Log Using the Call LogCall Log Viewing Call Details Adding a Record to Your Contacts Deleting a RecordDeleting All Records Chapter Button Programming Button Programming Programming a ButtonChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings To change your extension name Phone SettingsNaming Your Extension Ringer Sound Visual AlertingAudible Alerting Ringer Volume Display BrightnessDisplay Contrast Display LanguageButton Clicks Error TonesDefault Handsfree Audio Path Admin Menu A Menu Menu Auto Exit Index Page