Avaya 9500 Series manual Conferencing Calls

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Call Handling: Transferring Calls

2.9 Conferencing Calls

The Conference feature allows you to conference other parties (including yourself) into a call. The system supports multiple conferences of up to 64 parties in total, including up to 2 external analog trunk in each conference.

To Create a Conference Call

1.While active on a call, press CONF. The first party is now on hold.

2.When you hear dial tone, dial the telephone number of the second party.

3.When the call is answered, press CONF again. The second party is added to the call the call. All parties hear a single beep to indicate that they are in a conference call.

4.You can now speak to the first and second parties.

5.Repeat step 2 to add more parties.

To Hold a Conference Call

If you need to answer or make another call during a conference, you can hold 23 in the same way as for normal calls. When you put a conference call on hold, the other parties can still talk to each other.

! WARNING

Only hold a conference that you know is taking place on your own telephone system. If you hold a conference that you have joined on another telephone system, that conference will hear hold music.

1.Press the HOLD button. The Green light next to the button will fast flash to show that the call is on hold.

2.To re-join the conference call press the button next to the Green light. You will rejoin the conference.

To Drop Other Parties from the Call

1.While in the conference, press Details.

2.Scroll through the parties in the conference.

3.When the party you want to drop is shown, press Drop.

To Mute Other Parties

1.While in the conference, press Details.

2.Scroll through the parties in the conference.

3.When the party you want to drop is shown, press Drop.

To Remove Yourself from a Conference Call

1.While in the conference call, press Drop twice.

2.The remaining parties on the conference hear a double beep.

3.The remaining parties on the conference can still talk to each other. When only one party remains on the call, the call is disconnected.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Introduction PBX System ModeKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Call Handling Setting a CallbackMaking Calls Making Internal CallsPress an idle Line Appearance or Call Appearance button Making External CallsRedial Making Page or Direct CallsTo Make a Direct Voice Call To Make a Page CallAnswer a Page Call Answering CallsThree Beeps Single BeepTo Create a Call Pickup Button Call PickupTo Use a Call Pickup Button System Speed Dials Speed DialingTo Use a System Speed Dial To Use a Personal Speed Dial Personal Speed DialsTo Edit Your Personal Speed Dials PauseTo Use an Auto Dial Button Auto DialingTo Create an Auto Dial Other Button Mute Adjusting the VolumeParking Calls Holding CallsVoice Mailbox Transfer Transferring CallsTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree To Switch Privacy On or Off Using a HeadsetJoining Calls To Join a CallPage Chapter Other Features Absent Text Messages Other FeaturesTo Create an Absent Message Button To Activate an Absent Text MessagePress Feature To Manually Cancel ForwardingForwarding Calls To Manually Set ForwardingTo Send Calls to Coverage Call CoverageTo Remove Call Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Lock Your Extension Locking Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonTo Manually Enter an Account Code Account CodesTo Use an Account Code Button To Create an Account Code Entry ButtonDo Not Disturb To Manually Switch Do Not Disturb On/OffTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Accessing Your Mailbox Using Voicemail∙ Embedded Voicemail User Guide To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryDeleting a Contact Adding a New ContactAdd a Contact from the Call Log Chapter Call Log Call Log Using the Call LogMaking a Call from the Call Log Viewing Call Details Deleting All Records Deleting a RecordAdding a Record to Your Contacts Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Naming Your Extension Phone SettingsTo change your extension name Audible Alerting Visual AlertingRinger Sound Display Brightness Ringer VolumeDisplay Contrast Display LanguageDefault Handsfree Audio Path Error TonesButton Clicks Admin Menu A Menu Menu Auto Exit Index Page