Avaya 9500 Series manual Voicemail Coverage On/Off, To create a VMS cover button

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Using Voicemail:

4.1 Voicemail Coverage On/Off

Calls to your extension can be rerouted to your voicemail mailbox if you do not answer the call within a set number of rings, the default being 3 rings. This is called VMS Cover. The number of rings used for your extension is set by your system administrator.

∙If an extension has Call Coverage 32 and VMS Cover active, a covered calls ring at the covered extension for the specified number of Call Coverage Rings. It will then start ringing the covering extension. If the covering extension does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the specified number of VMS Cover Rings. The count of VMS cover rings starts when the covered extension initially begins to ring. If the covering extension has Do Not Disturb 36 active, the call is routed immediately to the voice mailbox of the extension that activated Call Coverage.

∙Users with VMS Cover turned on can activate Do Not Disturb 36 to send ringing calls immediately to their voice mailbox.

∙Note that when your voicemail cover is off, you can still access the messages in your mailbox and other users can still use forwarding to send messages to your mailbox.

To create a VMS cover button

1.Press the Admin soft key on the display.

∙During a call, press the PHONE button to display the Admin soft key option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the

connected call.

2.Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

∙Use the up or down arrows to scroll to Button Programming. Press Select.

∙At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

3.Press Program and either dial #15 or use the up or down arrow buttons to scroll the display to VMS Cover and press Select.

4.The current setting of the button will now be set to VMS Cover.

∙Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to another menu.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Introduction PBX System ModeKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Call Handling Setting a CallbackMaking Calls Making Internal CallsPress an idle Line Appearance or Call Appearance button Making External CallsRedial Making Page or Direct CallsTo Make a Direct Voice Call To Make a Page CallAnswer a Page Call Answering CallsThree Beeps Single BeepTo Use a Call Pickup Button Call PickupTo Create a Call Pickup Button To Use a System Speed Dial Speed DialingSystem Speed Dials To Use a Personal Speed Dial Personal Speed DialsTo Edit Your Personal Speed Dials PauseTo Create an Auto Dial Other Button Auto DialingTo Use an Auto Dial Button Mute Adjusting the VolumeParking Calls Holding CallsVoice Mailbox Transfer Transferring CallsTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree To Switch Privacy On or Off Using a HeadsetJoining Calls To Join a CallPage Chapter Other Features Absent Text Messages Other FeaturesTo Create an Absent Message Button To Activate an Absent Text MessagePress Feature To Manually Cancel ForwardingForwarding Calls To Manually Set ForwardingTo Remove Call Coverage Call CoverageTo Send Calls to Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Lock Your Extension Locking Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonTo Manually Enter an Account Code Account CodesTo Use an Account Code Button To Create an Account Code Entry ButtonTo Create a Do Not Disturb Button To Manually Switch Do Not Disturb On/OffDo Not Disturb Do Not Disturb Exceptions Page Chapter Using Voicemail ∙ Embedded Voicemail User Guide Using VoicemailAccessing Your Mailbox To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdd a Contact from the Call Log Adding a New ContactDeleting a Contact Chapter Call Log Making a Call from the Call Log Using the Call LogCall Log Viewing Call Details Adding a Record to Your Contacts Deleting a RecordDeleting All Records Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings To change your extension name Phone SettingsNaming Your Extension Ringer Sound Visual AlertingAudible Alerting Display Brightness Ringer VolumeDisplay Contrast Display LanguageButton Clicks Error TonesDefault Handsfree Audio Path Admin Menu A Menu Menu Auto Exit Index Page
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