Avaya 9500 Series manual To Create a Call Pickup Button, To Use a Call Pickup Button

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2.2.2 Call Pickup

If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group or line being called.

1.If already on a call, end the call by pressing Drop or put it on hold button which the call is on.

23 by either pressing Hold or pressing the

2.Press an idle Intercom or Call Appearance button.

To pickup a call ringing at a particular extension:

Dial 6 followed by the extension number at which the call is ringing or parked.

To pickup the longest waiting call in a pickup group: Dial 66 followed by the pickup group number (1 to 4).

To pickup the call ringing on a particular line: Dial 68 followed by the two digit line number.

3.You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).

To Create a Call Pickup Button

1.Press the Admin soft key on the display.

During a call, press the PHONE button to display the Admin soft key option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the

connected call.

2.Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

Use the up or down arrows to scroll to Button Programming. Press Select.

At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either press Intercom 1 or use the up or down arrow buttons to scroll the display to Call Pickup and press Select.

6.At the Endpoint: prompt enter 6 followed by the target extension.

7.The current setting of the button will now be Call Pickup followed by the target extension number.

Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to another menu.

To Use a Call Pickup Button

1.Press the Call Pickup programmed button for the specified extension number. You are connected to the call that was ringing the specified extension.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents Issue 6b 23 November IP Office Basic EditionPage Contents Page Chapter Introduction Page Key System or PBX System PBX System ModeIntroduction Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes SD Card Serial NumberChapter Call Handling Making Calls Setting a CallbackCall Handling Making Internal CallsMaking External Calls Press an idle Line Appearance or Call Appearance buttonTo Make a Direct Voice Call Making Page or Direct CallsRedial To Make a Page CallThree Beeps Answering CallsAnswer a Page Call Single BeepCall Pickup To Create a Call Pickup ButtonTo Use a Call Pickup Button Speed Dialing System Speed DialsTo Use a System Speed Dial To Edit Your Personal Speed Dials Personal Speed DialsTo Use a Personal Speed Dial PauseAuto Dialing To Use an Auto Dial ButtonTo Create an Auto Dial Other Button Adjusting the Volume MuteHolding Calls Parking CallsTo Transfer a Caller to an Extensions Mailbox Transferring CallsVoice Mailbox Transfer To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree Joining Calls Using a HeadsetTo Switch Privacy On or Off To Join a CallPage Chapter Other Features To Create an Absent Message Button Other FeaturesAbsent Text Messages To Activate an Absent Text MessageForwarding Calls To Manually Cancel ForwardingPress Feature To Manually Set ForwardingCall Coverage To Send Calls to CoverageTo Remove Call Coverage To Create a Call Coverage Button To Use a Call Coverage ButtonTo Unlock Your Extension Locking Your ExtensionTo Lock Your Extension To Create a Station Lock ButtonTo Use an Account Code Button Account CodesTo Manually Enter an Account Code To Create an Account Code Entry ButtonTo Manually Switch Do Not Disturb On/Off Do Not DisturbTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Using Voicemail Accessing Your Mailbox∙ Embedded Voicemail User Guide Voicemail Coverage On/Off To create a VMS cover buttonPage Chapter Contacts Contacts Viewing Contacts DetailsMake a Call from the Directory Editing a ContactAdding a New Contact Deleting a ContactAdd a Contact from the Call Log Chapter Call Log Using the Call Log Call LogMaking a Call from the Call Log Viewing Call Details Deleting a Record Deleting All RecordsAdding a Record to Your Contacts Chapter Button Programming Button Programming Programming a ButtonChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Phone Settings Naming Your ExtensionTo change your extension name Visual Alerting Audible AlertingRinger Sound Display Contrast Ringer VolumeDisplay Brightness Display LanguageError Tones Default Handsfree Audio PathButton Clicks Admin Menu A Menu Menu Auto Exit Index Page