Avaya 9500 Series manual Chapter Call Handling

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Chapter 2.

Call Handling

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide	Page 13
IP Office Basic Edition	- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Introduction PBX System ModeKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Call Handling Setting a CallbackMaking Calls Making Internal CallsPress an idle Line Appearance or Call Appearance button Making External CallsRedial Making Page or Direct CallsTo Make a Direct Voice Call To Make a Page CallAnswer a Page Call Answering CallsThree Beeps Single BeepTo Create a Call Pickup Button Call PickupTo Use a Call Pickup Button System Speed Dials Speed DialingTo Use a System Speed Dial To Use a Personal Speed Dial Personal Speed DialsTo Edit Your Personal Speed Dials PauseTo Use an Auto Dial Button Auto DialingTo Create an Auto Dial Other Button Mute Adjusting the VolumeParking Calls Holding CallsVoice Mailbox Transfer Transferring CallsTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree To Switch Privacy On or Off Using a HeadsetJoining Calls To Join a CallPage Chapter Other Features Absent Text Messages Other FeaturesTo Create an Absent Message Button To Activate an Absent Text MessagePress Feature To Manually Cancel ForwardingForwarding Calls To Manually Set ForwardingTo Send Calls to Coverage Call CoverageTo Remove Call Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Lock Your Extension Locking Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonTo Manually Enter an Account Code Account CodesTo Use an Account Code Button To Create an Account Code Entry ButtonDo Not Disturb To Manually Switch Do Not Disturb On/OffTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Accessing Your Mailbox Using Voicemail∙ Embedded Voicemail User Guide To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryDeleting a Contact Adding a New ContactAdd a Contact from the Call Log Chapter Call Log Call Log Using the Call LogMaking a Call from the Call Log Viewing Call Details Deleting All Records Deleting a RecordAdding a Record to Your Contacts Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Naming Your Extension Phone SettingsTo change your extension name Audible Alerting Visual AlertingRinger Sound Display Brightness Ringer VolumeDisplay Contrast Display LanguageDefault Handsfree Audio Path Error TonesButton Clicks Admin Menu A Menu Menu Auto Exit Index Page