Avaya 9500 Series manual Contents

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Contents

Contents

 

1.

Introduction

 

1.1

9500 Series.....................................................................04 Telephones

8

1.2

9500 Series.....................................................................08 Telephones

9

1.3

Dialing Codes

10

1.4

Feature Codes

11

2.

Call Handling

 

2.1

Making Calls

14

 

2.1.1 Making............................................................................Internal Calls

14

 

2.1.2 Setting............................................................................a Callback

14

 

2.1.3 Making............................................................................External Calls

15

 

2.1.4 Making Page or Direct Calls

16

 

2.1.5 Redial

16

2.2

Answering .....................................................................Calls

17

 

2.2.1 Answer............................................................................a Page Call

17

 

2.2.2 Call............................................................................Pickup

18

2.3

Speed Dialing

19

 

2.3.1 System............................................................................Speed Dials

19

 

2.3.2 Personal............................................................................Speed Dials

20

 

2.3.3 Auto............................................................................Dialing

21

2.4

Adjusting the.....................................................................Volume

22

2.5

Mute

22

2.6

Holding Calls

23

2.7

Parking Calls

23

2.8

Transferring.....................................................................Calls

24

 

2.8.1 Voice............................................................................Mailbox Transfer

24

2.9

Conferencing.....................................................................Calls

25

2.10 Using Handsfree

26

2.11 Using a Headset

27

2.12 Joining Calls

27

3.

Other Features

 

3.1

Absent Text.....................................................................Messages

30

3.2

Forwarding.....................................................................Calls

31

3.3

Call Coverage

32

3.4

Locking Your.....................................................................Extension

34

3.5

Account Codes

35

3.6

Do Not Disturb

36

 

3.6.1 Do Not Disturb Exceptions

37

4.

Using Voicemail

 

4.1

Voicemail Coverage.....................................................................On/Off

41

5.

Contacts

 

5.1

Viewing Contacts.....................................................................Details

44

5.2

Make a Call.....................................................................from the Directory

45

5.3

Editing a Contact

45

5.4

Adding a New.....................................................................Contact

46

 

5.4.1 Add a Contact from the Call Log

46

5.5

Deleting a Contact

46

6.

Call Log

 

6.1

Using the Call.....................................................................Log

48

6.2

Making a Call.....................................................................from the Call Log

48

6.3

Viewing Call.....................................................................Details

49

6.4

Deleting a Record

50

6.5

Deleting All.....................................................................Records

50

6.6

Adding a Record to Your Contacts

50

7. Button Programming

 

7.1

Programming.....................................................................a Button

52

7.2

Changing a.....................................................................Button Label

53

7.3

Button Functions

54

8.

Phone Settings

 

8.1

Naming Your.....................................................................Extension

58

8.2

Visual Alerting

59

8.3

Audible Alerting

59

8.4

Ringer Sound

59

8.5

Ringer Volume

60

8.6

Display Brightness

60

8.7

Display Contrast

60

8.8 Display Language

60

8.9

Error Tones

61

8.10 Button Clicks

61

8.11 Default Handsfree.....................................................................Audio Path

61

8.12 The Admin.....................................................................Menu

62

8.13 The A MENU

63

8.14 A-Menu Auto.....................................................................Exit

64

Index

65

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

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IP Office Basic Edition

- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Programmable Buttons PBX System ModeIntroduction Key System or PBX System9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Making Internal Calls Setting a CallbackCall Handling Making CallsPress an idle Line Appearance or Call Appearance button Making External CallsTo Make a Page Call Making Page or Direct CallsRedial To Make a Direct Voice CallSingle Beep Answering CallsAnswer a Page Call Three BeepsCall Pickup To Create a Call Pickup ButtonTo Use a Call Pickup Button Speed Dialing System Speed DialsTo Use a System Speed Dial Pause Personal Speed DialsTo Use a Personal Speed Dial To Edit Your Personal Speed DialsAuto Dialing To Use an Auto Dial ButtonTo Create an Auto Dial Other Button Mute Adjusting the VolumeParking Calls Holding CallsTo Create a Voice Mailbox Transfer Button Transferring CallsVoice Mailbox Transfer To Transfer a Caller to an Extensions MailboxConferencing Calls Using Handsfree To Join a Call Using a HeadsetTo Switch Privacy On or Off Joining CallsPage Chapter Other Features To Activate an Absent Text Message Other FeaturesAbsent Text Messages To Create an Absent Message ButtonTo Manually Set Forwarding To Manually Cancel ForwardingPress Feature Forwarding CallsCall Coverage To Send Calls to CoverageTo Remove Call Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Create a Station Lock Button Locking Your ExtensionTo Lock Your Extension To Unlock Your ExtensionTo Create an Account Code Entry Button Account CodesTo Manually Enter an Account Code To Use an Account Code ButtonTo Manually Switch Do Not Disturb On/Off Do Not DisturbTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Using Voicemail Accessing Your Mailbox∙ Embedded Voicemail User Guide To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdding a New Contact Deleting a ContactAdd a Contact from the Call Log Chapter Call Log Using the Call Log Call LogMaking a Call from the Call Log Viewing Call Details Deleting a Record Deleting All RecordsAdding a Record to Your Contacts Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Phone Settings Naming Your ExtensionTo change your extension name Visual Alerting Audible AlertingRinger Sound Display Language Ringer VolumeDisplay Brightness Display ContrastError Tones Default Handsfree Audio PathButton Clicks Admin Menu A Menu Menu Auto Exit Index Page