Avaya 9500 Series Making External Calls, Press an idle Line Appearance or Call Appearance button

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Call Handling: Making Calls

2.1.3 Making External Calls

1.If already on a call, end the call by pressing Drop or put it on hold button which the call is on.

2.Press an idle Line Appearance or Call Appearance button.

3.Dial the telephone number.

23 by either pressing Hold or pressing the

∙If using a Call Appearance button, some systems may require you to dialing a specific prefix when making external calls. Your system administrator will inform you if a prefix is required.

∙To dial a personal speed dial 20, press FEATURE or # and select the speed dial between 80 and 89.

∙To dial a system speed dial 19, press FEATURE or # and select a speed dial between 600 to 699.

∙To select a number from the directory press CONTACTS.

4.You will hear the call progress. You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide	Page 15
IP Office Basic Edition	- Issue 6b (23 November 2011)

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Contents IP Office Basic Edition Issue 6b 23 NovemberPage Contents Page Chapter Introduction Page Programmable Buttons PBX System ModeIntroduction Key System or PBX System9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes Number SD Card SerialChapter Call Handling Making Internal Calls Setting a CallbackCall Handling Making CallsPress an idle Line Appearance or Call Appearance button Making External CallsTo Make a Page Call Making Page or Direct CallsRedial To Make a Direct Voice CallSingle Beep Answering CallsAnswer a Page Call Three BeepsCall Pickup To Create a Call Pickup ButtonTo Use a Call Pickup Button Speed Dialing System Speed DialsTo Use a System Speed Dial Pause Personal Speed DialsTo Use a Personal Speed Dial To Edit Your Personal Speed DialsAuto Dialing To Use an Auto Dial ButtonTo Create an Auto Dial Other Button Mute Adjusting the VolumeParking Calls Holding CallsTo Create a Voice Mailbox Transfer Button Transferring CallsVoice Mailbox Transfer To Transfer a Caller to an Extensions MailboxConferencing Calls Using Handsfree To Join a Call Using a HeadsetTo Switch Privacy On or Off Joining CallsPage Chapter Other Features To Activate an Absent Text Message Other FeaturesAbsent Text Messages To Create an Absent Message ButtonTo Manually Set Forwarding To Manually Cancel ForwardingPress Feature Forwarding CallsCall Coverage To Send Calls to CoverageTo Remove Call Coverage To Use a Call Coverage Button To Create a Call Coverage ButtonTo Create a Station Lock Button Locking Your ExtensionTo Lock Your Extension To Unlock Your ExtensionTo Create an Account Code Entry Button Account CodesTo Manually Enter an Account Code To Use an Account Code ButtonTo Manually Switch Do Not Disturb On/Off Do Not DisturbTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Using Voicemail Accessing Your Mailbox∙ Embedded Voicemail User Guide To create a VMS cover button Voicemail Coverage On/OffPage Chapter Contacts Viewing Contacts Details ContactsEditing a Contact Make a Call from the DirectoryAdding a New Contact Deleting a ContactAdd a Contact from the Call Log Chapter Call Log Using the Call Log Call LogMaking a Call from the Call Log Viewing Call Details Deleting a Record Deleting All RecordsAdding a Record to Your Contacts Chapter Button Programming Programming a Button Button ProgrammingChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Phone Settings Naming Your ExtensionTo change your extension name Visual Alerting Audible AlertingRinger Sound Display Language Ringer VolumeDisplay Brightness Display ContrastError Tones Default Handsfree Audio PathButton Clicks Admin Menu A Menu Menu Auto Exit Index Page