Avaya 9500 Series manual Making Page or Direct Calls, Redial, To Make a Direct Voice Call

Page 16

2.1.4 Making Page or Direct Calls

You can make calls that are automatically answered if the extension or extensions called support auto answer. There are two methods: page calls and direct voice calls, however the method for making both types of call is much the same.

To Make a Direct Voice Call

For a call to an individual extension, putting * in front of the extension number of the user being called makes the call a direct voice call. If supported by the phone being called, the call is automatically answered after the called users hears 3 beeps.

Unlike a page call, the called user can also speak without having to take any further action if their phone has a handsfree microphone. Otherwise they need to pickup the handset to be heard.

If the user called is already on a call when you attempt a direct voice call to them, you call is turned into a normal waiting call.

1.If already on a call, end the call by pressing Drop or put it on hold button which the call is on.

23 by either pressing Hold or pressing the

2.Dial * and then the extension number of the user.

If the user's phone is idle and supports auto answer, you can speak and be heard by them immediately. You can also hear them.

If you hearing ringing, then either the user called already has another call in progress or has a phone that does not support answer.

To Make a Page Call

For a call to a group of extensions, putting a * in front of the extension number of the group being called make the call a page call. The group type is ignored, instead, all users who are members of the group, have phones that support auto answer and are currently not on another call, hear a single beep and can then hear you. However, you cannot hear the group members.

One of users being paged can answer the page 17 if they want to. That turns the page call into a normal call between just you and the answering user.

2.If already on a call, end the call by pressing Drop or put it on hold 23 by either pressing Hold or pressing the button which the call is on.

2. Dial * and then the extension number of the group.

To Page the Loudspeaker Device

The telephone system can include a connection to a loudspeaker paging device. To page this device make a normal internal call to the extension number 70. If you make an internal call to *70, you will page both the loudspeaker device and the available users in the calling group 71.

2.1.5 Redial

1.Press Redial. On 9500 Series phones, this is a display soft key on idle phones.

2.The display will show you your outgoing call log.

3.Use the up and down arrow keys to scroll through the records.

4.When the name or number required is shown, press Call.

IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide

Page 16

IP Office Basic Edition

- Issue 6b (23 November 2011)

Image 16
Contents Issue 6b 23 November IP Office Basic EditionPage Contents Page Chapter Introduction Page PBX System Mode IntroductionKey System or PBX System Programmable Buttons9500 Series 04 Telephones 9500 Series 08 Telephones Dialing Codes Feature Codes SD Card Serial NumberChapter Call Handling Setting a Callback Call HandlingMaking Calls Making Internal CallsMaking External Calls Press an idle Line Appearance or Call Appearance buttonMaking Page or Direct Calls RedialTo Make a Direct Voice Call To Make a Page CallAnswering Calls Answer a Page CallThree Beeps Single BeepTo Create a Call Pickup Button Call PickupTo Use a Call Pickup Button System Speed Dials Speed DialingTo Use a System Speed Dial Personal Speed Dials To Use a Personal Speed DialTo Edit Your Personal Speed Dials PauseTo Use an Auto Dial Button Auto DialingTo Create an Auto Dial Other Button Adjusting the Volume MuteHolding Calls Parking CallsTransferring Calls Voice Mailbox TransferTo Transfer a Caller to an Extensions Mailbox To Create a Voice Mailbox Transfer ButtonConferencing Calls Using Handsfree Using a Headset To Switch Privacy On or OffJoining Calls To Join a CallPage Chapter Other Features Other Features Absent Text MessagesTo Create an Absent Message Button To Activate an Absent Text MessageTo Manually Cancel Forwarding Press FeatureForwarding Calls To Manually Set ForwardingTo Send Calls to Coverage Call CoverageTo Remove Call Coverage To Create a Call Coverage Button To Use a Call Coverage ButtonLocking Your Extension To Lock Your ExtensionTo Unlock Your Extension To Create a Station Lock ButtonAccount Codes To Manually Enter an Account CodeTo Use an Account Code Button To Create an Account Code Entry ButtonDo Not Disturb To Manually Switch Do Not Disturb On/OffTo Create a Do Not Disturb Button Do Not Disturb Exceptions Page Chapter Using Voicemail Accessing Your Mailbox Using Voicemail∙ Embedded Voicemail User Guide Voicemail Coverage On/Off To create a VMS cover buttonPage Chapter Contacts Contacts Viewing Contacts DetailsMake a Call from the Directory Editing a ContactDeleting a Contact Adding a New ContactAdd a Contact from the Call Log Chapter Call Log Call Log Using the Call LogMaking a Call from the Call Log Viewing Call Details Deleting All Records Deleting a RecordAdding a Record to Your Contacts Chapter Button Programming Button Programming Programming a ButtonChanging a Button Label Button Functions Function Status Indication Page Chapter Phone Settings Naming Your Extension Phone SettingsTo change your extension name Audible Alerting Visual AlertingRinger Sound Ringer Volume Display BrightnessDisplay Contrast Display LanguageDefault Handsfree Audio Path Error TonesButton Clicks Admin Menu A Menu Menu Auto Exit Index Page