Mitel 5320 Program Feature Keys Using the Settings Application, To program a Phone Application

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Mitel 5320 IP Phone User Guide

Program Feature Keys Using the Settings Application

To program a Phone Feature or hard key:

1.Press Menu key.

2.Press Settings.

3.Press Programmable Keys.

4.Press the key you wish to program.

5.If applications are displayed, press View Features.

6.Use the Page Navigation keys to move through the features list.

7.Select the desired feature or fixed function key from the list. A default label is automatically assigned to the key.

8.Enter the required information in the fields provided, if necessary.

9.If you are programming any feature other than Speed Call, Message Waiting Indicator, Call Park and Call Park Retrieve, press Save and you are finished with this procedure. If you are programming Message Waiting Indicator and or Call Park, perform the following steps:

∙Press the Edit Number field.

∙Using the dial pad, enter the appropriate numbers that correspond to the phone whose messages you wish to be notified of (Message Waiting) or the directory number (Call Park).

∙Press Save.

∙Press Close.

To program a Phone Application:

1.Press Menu key.

2.Press Settings.

3.Press Programmable Keys.

4.Press the key you wish to program.

5.If Features are displayed, press View Applications.

6.Select the desired application.

7.Press Save.

8.Press Close.

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide 5320 IP Phone About Your PhoneElements of Your Phone Feature FunctionWhen indicator is It means that Ring/Message IndicatorsAdjust the Viewing Angle Tips for Your Comfort and SafetyDont Cradle the Handset Protect your HearingGetting Started with Your Phone Using Your Default Phone Window and KeysIP Phone Window Programming Features on Your Keys IP Phone Default Window and KeysAbout Your Phone Applications Using the Settings ApplicationView Call Log Details Using the Call History ApplicationReview Call Log Icons Getting Help Tips for Setting up Your PhoneCustomizing Your Phone Using the Dial Pad to Enter InformationPress Settings Using the On-Screen Keyboard to Enter InformationSpecify Language Press Settings Press Audio Feedback Press Settings Press ContrastSpecify Display Contrast Specify Audio Feedback OptionsSpecify Text Size Press Settings Press Call NotificationSpecify Call Notification Behavior To adjust the Ringer Volume while the phone is idle Adjust the RingerTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable PC Connectivity Enable a Screen SaverPress Settings Press Screen Saver Press Settings Press PC ConnectivityTips on Programming Features Programing Features on Your KeysApplications available for programming on programmable keys To program a Phone Feature or hard key Program Feature Keys Using the Settings ApplicationPress Settings Press Programmable Keys To program a Phone ApplicationTo program Speed Call Clear Programming from a KeyPress Speed Call Press Clear KeyPhone Book Making and Answering CallsEnd a Call Answer a CallRedial Redial Saved NumberHandsfree Operation To switch from Handsfree mode to handset mode To enable or disable Auto-AnswerAuto-Answer To end a call, do one of the followingHold Call HandlingMute Direct Transfer to Voice Mailbox TransferConference Split ConferenceAdd Held To leave a ConferenceSwap To program and enable Call Forward AlwaysCall Forwarding To alternate between the two partiesPress Deactivate To deactivate Call Forward AlwaysTo create a Call Forward profile Press Profiles Press New ProfilePress Activate Press Call Forwarding Press ProfilesAccount Codes Using Other FeaturesTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold Remote RetrieveCall Forward Remote Im Here To answer a CallbackCall Forward Forced Call Forward End ChainingCall Forward Override Call Pickup Call ParkTo park an active call To retrieve a parked callCampon To retrieve a call when you hear the Campon toneDirect Paging To Campon to a busy stationTo turn Handsfree Answerback on To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback off To end a Direct Page call, do one of the following To end a Handsfree Answerback callDo Not Disturb Direct Voice CallTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionGroup Listen Emergency CallsTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group To join a group Group PresenceTo leave a group To change another group members presence statusHeadset Operation Handoff Personal Ring GroupsTo mute your headset microphone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleHot Desk PIN Change Hot Desk Remote LogoutMake Busy Messaging Advisory Message Waiting IndicatorMessaging Callback You can check for messages from a remote station Messaging Cancel All Callbacks Messaging Cancel CallbackMusic Night AnswerOverride Intrude To use Override when you encounter a busy tonePaging Phone LockBefore locking a set, ensure that User PINTo activate Phone Lock To de-activate Phone LockTo start recording while on a 2-party call Record-a-CallTo control recording, do one or all of the following To listen to a recordingSpeed Call Voice DiallerTag Call Trunk Flash Timed ReminderMitel 5320 IP Phone User Guide
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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