Mitel 5320 manual Elements of Your Phone, Feature Function

Page 8

Mitel 5320 IP Phone User Guide

Elements of Your Phone

Feature

Function

1)

Display

Provides a large, high-resolution viewing area that assists you in selecting and

 

 

using phone features.

 

 

 

 

2)

Ring/Message Indicator

Flashes to signal an incoming call and to indicate a message waiting in your

 

 

voice mailbox.

 

 

 

 

3)

Volume, Speaker

Provides the following audio control capability:

and Mute Controls

∙

(UP) and

(DOWN) provide volume control for the ringer, handset,

 

 

 

 

 

and handsfree speakers.

 

 

∙

(SPEAKER) enables and disables Handsfree mode.

 

 

∙

(MUTE) enables Mute, which allows you to temporarily turn your

 

 

 

phone's handset, headset or handsfree microphone off during a call.

 

 

 

4)

Fixed Function Keys

Gives you access to the following phone functions:

 

 

∙

(MENU): provides access to menus for your phone's applications and

 

 

 

settings.

 

 

 

∙

(CANCEL): ends a call when pressed during the call, and, when you

 

 

 

are programming the phone, eliminates any input and returns to the

 

 

 

previous menu level.

 

 

∙

(REDIAL): calls the last number dialed.

 

 

∙

(HOLD): places the current call on hold.

 

 

∙

(TRANS/CONF): initiates a call transfer or establishes a three-party

 

 

 

conference call.

 

 

 

∙

(MESSAGE): provides access to your voice mailbox and flashes to

 

 

 

notify you of messages waiting in your voice mailbox. Note: The

 

 

 

Ring/Message indicator also flashes when messages are waiting.

 

 

 

 

5)

Keypad

Use to dial.

 

 

 

 

6)

Navigation Page

Use to display additional pages of information for certain applications. The 5320

Keys

has two page navigation keys: Back and Next.

 

 

 

7)

Programmable

Provides 7 self-labeling keys that can be programmed as speed call keys, fixed

Feature Keys and Softkeys.

function keys, hard keys, applications, or line appearance keys, according to

 

 

your communication needs. On your home page, the bottom left feature key is

 

 

always your Prime Line key. The top three keys are softkeys.

 

 

 

8)

Handsfree Speaker

Provides sound for Handsfree calls and background music.

 

 

 

9)

Handset

Use for handset calls. If you are in headset or handsfree mode, you do not need

 

 

to use the handset.

 

 

 

 

 

 

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide About Your Phone 5320 IP PhoneFeature Function Elements of Your PhoneRing/Message Indicators When indicator is It means thatTips for Your Comfort and Safety Adjust the Viewing AngleDont Cradle the Handset Protect your HearingIP Phone Window Using Your Default Phone Window and KeysGetting Started with Your Phone IP Phone Default Window and Keys Programming Features on Your KeysUsing the Settings Application About Your Phone ApplicationsUsing the Call History Application View Call Log DetailsReview Call Log Icons Tips for Setting up Your Phone Getting HelpUsing the Dial Pad to Enter Information Customizing Your PhoneSpecify Language Using the On-Screen Keyboard to Enter InformationPress Settings Press Settings Press Contrast Press Settings Press Audio FeedbackSpecify Display Contrast Specify Audio Feedback OptionsSpecify Call Notification Behavior Press Settings Press Call NotificationSpecify Text Size Adjust the Ringer To adjust the Ringer Volume while the phone is idleTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable a Screen Saver Enable PC ConnectivityPress Settings Press Screen Saver Press Settings Press PC ConnectivityPrograming Features on Your Keys Tips on Programming FeaturesApplications available for programming on programmable keys Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys To program a Phone ApplicationClear Programming from a Key To program Speed CallPress Speed Call Press Clear KeyMaking and Answering Calls Phone BookAnswer a Call End a CallRedial Redial Saved NumberHandsfree Operation To enable or disable Auto-Answer To switch from Handsfree mode to handset modeAuto-Answer To end a call, do one of the followingMute Call HandlingHold Transfer Direct Transfer to Voice MailboxConference Conference SplitAdd Held To leave a ConferenceTo program and enable Call Forward Always SwapCall Forwarding To alternate between the two partiesTo deactivate Call Forward Always Press DeactivateTo create a Call Forward profile Press Profiles Press New ProfilePress Call Forwarding Press Profiles Press ActivateUsing Other Features Account CodesTo use Account Codes To enter an Account Code during a callAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To answer a CallbackCall Forward Override Call Forward End ChainingCall Forward Forced Call Park Call PickupTo park an active call To retrieve a parked callTo retrieve a call when you hear the Campon tone CamponDirect Paging To Campon to a busy stationTo turn Handsfree Answerback off To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback on To end a Handsfree Answerback call To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionEmergency Calls Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Group Presence To join a groupTo leave a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationHot Desking To mute your headset microphoneTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleMake Busy Hot Desk Remote LogoutHot Desk PIN Change Messaging Callback Message Waiting IndicatorMessaging Advisory You can check for messages from a remote station Messaging Cancel Callback Messaging Cancel All CallbacksMusic Night AnswerTo use Override when you encounter a busy tone Override IntrudePaging Phone LockUser PIN Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone LockRecord-a-Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recordingTag Call Voice DiallerSpeed Call Timed Reminder Trunk FlashMitel 5320 IP Phone User Guide
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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