Mitel 5320 manual Ring/Message Indicators, When indicator is It means that

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Mitel 5320 IP Phone User Guide

Ring/Message Indicators

When indicator is

it means that

Flashing rapidly

Your phone is ringing

 

 

Flashing slowly

A message or callback message is waiting at your phone

 

 

On

Your phone is ringing another phone

 

 

Off

Your phone is idle, or you are on a call

 

 

For Users on Resilient Mitel Communications Director (MCD) Systems

If during a call, you hear a beep repeated every 20 seconds it means that your phone is switching to a secondary MCD system. The call continues and there is a change in the operation of some keys and features on your phone. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch to the primary system is complete.

If the phone fails over to the secondary ICP, you have access to your mailbox on the secondary ICP only if your Administrator has programmed a mailbox for you.

Notes:

∙The mailbox on the secondary ICP will not contain the same messages as the mailboxes on the primary ICP. Any preferences that are voice mail related are not carried from the primary ICP to the secondary ICP. These preferences must be set on both ICPs.

∙The Settings application does not support resiliency. Your logs, contact information and any Settings on the primary ICP will not be carried from the primary ICP to the secondary ICP.

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide 5320 IP Phone About Your PhoneElements of Your Phone Feature FunctionWhen indicator is It means that Ring/Message IndicatorsAdjust the Viewing Angle Tips for Your Comfort and SafetyDont Cradle the Handset Protect your HearingUsing Your Default Phone Window and Keys Getting Started with Your PhoneIP Phone Window Programming Features on Your Keys IP Phone Default Window and KeysAbout Your Phone Applications Using the Settings ApplicationView Call Log Details Using the Call History ApplicationReview Call Log Icons Getting Help Tips for Setting up Your PhoneCustomizing Your Phone Using the Dial Pad to Enter InformationUsing the On-Screen Keyboard to Enter Information Press SettingsSpecify Language Press Settings Press Audio Feedback Press Settings Press ContrastSpecify Display Contrast Specify Audio Feedback OptionsPress Settings Press Call Notification Specify Text SizeSpecify Call Notification Behavior To adjust the Ringer Volume while the phone is idle Adjust the RingerTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable PC Connectivity Enable a Screen SaverPress Settings Press Screen Saver Press Settings Press PC ConnectivityTips on Programming Features Programing Features on Your KeysApplications available for programming on programmable keys To program a Phone Feature or hard key Program Feature Keys Using the Settings ApplicationPress Settings Press Programmable Keys To program a Phone ApplicationTo program Speed Call Clear Programming from a KeyPress Speed Call Press Clear KeyPhone Book Making and Answering CallsEnd a Call Answer a CallRedial Redial Saved NumberHandsfree Operation To switch from Handsfree mode to handset mode To enable or disable Auto-AnswerAuto-Answer To end a call, do one of the followingCall Handling HoldMute Direct Transfer to Voice Mailbox TransferConference Split ConferenceAdd Held To leave a ConferenceSwap To program and enable Call Forward AlwaysCall Forwarding To alternate between the two partiesPress Deactivate To deactivate Call Forward AlwaysTo create a Call Forward profile Press Profiles Press New ProfilePress Activate Press Call Forwarding Press ProfilesAccount Codes Using Other FeaturesTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold Remote RetrieveCall Forward Remote Im Here To answer a CallbackCall Forward End Chaining Call Forward ForcedCall Forward Override Call Pickup Call ParkTo park an active call To retrieve a parked callCampon To retrieve a call when you hear the Campon toneDirect Paging To Campon to a busy stationTo answer a call using Handsfree Answerback To turn Handsfree Answerback onTo turn Handsfree Answerback off To end a Direct Page call, do one of the following To end a Handsfree Answerback callDo Not Disturb Direct Voice CallTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionGroup Listen Emergency CallsTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group To join a group Group PresenceTo leave a group To change another group members presence statusHeadset Operation Handoff Personal Ring GroupsTo mute your headset microphone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleHot Desk Remote Logout Hot Desk PIN ChangeMake Busy Message Waiting Indicator Messaging AdvisoryMessaging Callback You can check for messages from a remote station Messaging Cancel All Callbacks Messaging Cancel CallbackMusic Night AnswerOverride Intrude To use Override when you encounter a busy tonePaging Phone LockBefore locking a set, ensure that User PINTo activate Phone Lock To de-activate Phone LockTo start recording while on a 2-party call Record-a-CallTo control recording, do one or all of the following To listen to a recordingVoice Dialler Speed CallTag Call Trunk Flash Timed ReminderMitel 5320 IP Phone User Guide
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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