Mitel 5320 manual Emergency Calls, Group Listen, To make the call a normal two-way speaker call

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Mitel 5320 IP Phone User Guide

Emergency Calls

Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area.

There are two methods of dialing emergency numbers, based on the programming of your MCD:

∙Emergency Call Routing NOT programmed

∙Emergency Call Routing programmed

CAUTION: Verify with your System Administrator which type of emergency number dialing you can use.

EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED

If Emergency Call Routing is NOT programmed, Emergency Number dialing should only be performed by picking up the handset and selecting the Analog Line key you have programmed. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator.

EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED

Note: This procedure is in addition to the methods described above.

To make an Emergency Call if Emergency Call Routing is programmed:

1.Lift the handset.

2.Dial your Local Emergency Number (911 or equivalent).

Group Listen

With Group Listen, you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker. The handsfree microphone is disabled in Group Listen mode.

To activate Group Listen while in a handset conversation:

∙Press the Group Listen key.

Audio from the far-end party is now heard through both the handset/headset and the speaker.

To make the call a normal two-way speaker call:

∙Press (SPEAKER).

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide 5320 IP Phone About Your PhoneElements of Your Phone Feature FunctionWhen indicator is It means that Ring/Message IndicatorsAdjust the Viewing Angle Tips for Your Comfort and SafetyDont Cradle the Handset Protect your HearingUsing Your Default Phone Window and Keys Getting Started with Your PhoneIP Phone Window Programming Features on Your Keys IP Phone Default Window and KeysAbout Your Phone Applications Using the Settings ApplicationView Call Log Details Using the Call History ApplicationReview Call Log Icons Getting Help Tips for Setting up Your PhoneCustomizing Your Phone Using the Dial Pad to Enter InformationUsing the On-Screen Keyboard to Enter Information Press SettingsSpecify Language Press Settings Press Audio Feedback Press Settings Press ContrastSpecify Display Contrast Specify Audio Feedback OptionsPress Settings Press Call Notification Specify Text SizeSpecify Call Notification Behavior To adjust the Ringer Volume while the phone is idle Adjust the RingerTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable PC Connectivity Enable a Screen SaverPress Settings Press Screen Saver Press Settings Press PC ConnectivityTips on Programming Features Programing Features on Your KeysApplications available for programming on programmable keys To program a Phone Feature or hard key Program Feature Keys Using the Settings ApplicationPress Settings Press Programmable Keys To program a Phone ApplicationTo program Speed Call Clear Programming from a KeyPress Speed Call Press Clear KeyPhone Book Making and Answering CallsEnd a Call Answer a CallRedial Redial Saved NumberHandsfree Operation To switch from Handsfree mode to handset mode To enable or disable Auto-AnswerAuto-Answer To end a call, do one of the followingCall Handling HoldMute Direct Transfer to Voice Mailbox TransferConference Split ConferenceAdd Held To leave a ConferenceSwap To program and enable Call Forward AlwaysCall Forwarding To alternate between the two partiesPress Deactivate To deactivate Call Forward AlwaysTo create a Call Forward profile Press Profiles Press New ProfilePress Activate Press Call Forwarding Press ProfilesAccount Codes Using Other FeaturesTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold Remote RetrieveCall Forward Remote Im Here To answer a CallbackCall Forward End Chaining Call Forward ForcedCall Forward Override Call Pickup Call ParkTo park an active call To retrieve a parked callCampon To retrieve a call when you hear the Campon toneDirect Paging To Campon to a busy station To answer a call using Handsfree Answerback To turn Handsfree Answerback on To turn Handsfree Answerback off To end a Direct Page call, do one of the following To end a Handsfree Answerback callDo Not Disturb Direct Voice CallTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionGroup Listen Emergency CallsTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group To join a group Group PresenceTo leave a group To change another group members presence statusHeadset Operation Handoff Personal Ring GroupsTo mute your headset microphone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleHot Desk Remote Logout Hot Desk PIN ChangeMake Busy Message Waiting Indicator Messaging AdvisoryMessaging Callback You can check for messages from a remote station Messaging Cancel All Callbacks Messaging Cancel CallbackMusic Night AnswerOverride Intrude To use Override when you encounter a busy tonePaging Phone LockBefore locking a set, ensure that User PINTo activate Phone Lock To de-activate Phone LockTo start recording while on a 2-party call Record-a-CallTo control recording, do one or all of the following To listen to a recordingVoice Dialler Speed CallTag Call Trunk Flash Timed ReminderMitel 5320 IP Phone User Guide

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