Mitel 5320 manual To turn Handsfree Answerback on, To turn Handsfree Answerback off

Page 42

Mitel 5320 IP Phone User Guide

Direct Paging - Handsfree Answerback Enabled

When you receive a Direct Page, Handsfree Answerback automatically establishes a Handsfree call on your phone after a single burst of tone.

Your administrator enables or disables Handsfree Answerback on your phone. After your administrator enables Handsfree Answerback, you can choose to turn it on or off directly from your phone.

To turn Handsfree Answerback on:

∙When your phone is idle, press (MUTE) once. The MUTE key light flashes to indicate that Handsfree Answerback is ON.

∙When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is automatically established.

To turn Handsfree Answerback off:

∙Press the flashing (MUTE) key once. The MUTE key light turns OFF.

∙To respond to a Direct Page when Handsfree Answerback is OFF, see "Direct Page - Handsfree Answerback Disabled" elsewhere in this guide.

Note: By default, Handsfree Answerback is turned OFF at your phone. If the (MUTE) key is OFF when your set is idle, Handsfree Answerback is OFF.

To answer a call using Handsfree Answerback:

Phone state before Page arrives

 

To answer the Direct Page

 

 

 

Phone is idle and MUTE

1.

Check that MUTE is OFF.

is flashing

2.

Listen for the paging party.

 

 

3.

Begin speaking.

 

4.

Lift the handset if you wish to switch from a Handsfree call

 

 

to a handset call.

You are on a handset or headset call,

1.

Check that MUTE is flashing.

and MUTE is OFF

2.

Press MUTE. The light turns ON solid, and you are now

 

 

 

speaking to the paging party and have muted your

 

 

handset/headset call.

 

3.

Speak to the paging party. Press MUTE to alternate

 

 

between handset/headset and handsfree calls.

You are on a MUTED

The party paging you receives a busy tone. Handsfree

handset/headset call, OR, you are on

Answerback does not interrupt your call.

a Handsfree call

 

 

 

 

 

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide About Your Phone 5320 IP PhoneFeature Function Elements of Your PhoneRing/Message Indicators When indicator is It means thatDont Cradle the Handset Tips for Your Comfort and SafetyAdjust the Viewing Angle Protect your HearingUsing Your Default Phone Window and Keys Getting Started with Your PhoneIP Phone Window IP Phone Default Window and Keys Programming Features on Your KeysUsing the Settings Application About Your Phone ApplicationsUsing the Call History Application View Call Log DetailsReview Call Log Icons Tips for Setting up Your Phone Getting HelpUsing the Dial Pad to Enter Information Customizing Your PhoneUsing the On-Screen Keyboard to Enter Information Press SettingsSpecify Language Specify Display Contrast Press Settings Press ContrastPress Settings Press Audio Feedback Specify Audio Feedback OptionsPress Settings Press Call Notification Specify Text SizeSpecify Call Notification Behavior To adjust the Ringer Pitch while the phone is idle Adjust the RingerTo adjust the Ringer Volume while the phone is idle Press SuperkeyPress Settings Press Screen Saver Enable a Screen SaverEnable PC Connectivity Press Settings Press PC ConnectivityPrograming Features on Your Keys Tips on Programming FeaturesApplications available for programming on programmable keys Press Settings Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key To program a Phone ApplicationPress Speed Call Clear Programming from a KeyTo program Speed Call Press Clear KeyMaking and Answering Calls Phone BookRedial Answer a CallEnd a Call Redial Saved NumberHandsfree Operation Auto-Answer To enable or disable Auto-AnswerTo switch from Handsfree mode to handset mode To end a call, do one of the followingCall Handling HoldMute Transfer Direct Transfer to Voice MailboxAdd Held ConferenceConference Split To leave a ConferenceCall Forwarding To program and enable Call Forward AlwaysSwap To alternate between the two partiesTo create a Call Forward profile To deactivate Call Forward AlwaysPress Deactivate Press Profiles Press New ProfilePress Call Forwarding Press Profiles Press ActivateTo use Account Codes Using Other FeaturesAccount Codes To enter an Account Code during a callCall Forward Remote Im Here Attendant Call Hold Remote RetrieveCallback To answer a CallbackCall Forward End Chaining Call Forward ForcedCall Forward Override To park an active call Call ParkCall Pickup To retrieve a parked callDirect Paging To retrieve a call when you hear the Campon toneCampon To Campon to a busy stationTo answer a call using Handsfree Answerback To turn Handsfree Answerback onTo turn Handsfree Answerback off To end a Handsfree Answerback call To end a Direct Page call, do one of the followingTo activate or deactivate Do Not Disturb Direct Voice CallDo Not Disturb To activate Do Not Disturb from a remote extensionTo activate Group Listen while in a handset conversation Emergency CallsGroup Listen To make the call a normal two-way speaker callTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group To leave a group Group PresenceTo join a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationTo log into a Hot Desking phone the phone must be idle Hot DeskingTo mute your headset microphone To log out of Hot Desking phone the phone must be idleHot Desk Remote Logout Hot Desk PIN ChangeMake Busy Message Waiting Indicator Messaging AdvisoryMessaging Callback You can check for messages from a remote station Music Messaging Cancel CallbackMessaging Cancel All Callbacks Night AnswerPaging To use Override when you encounter a busy toneOverride Intrude Phone LockTo activate Phone Lock User PINBefore locking a set, ensure that To de-activate Phone LockTo control recording, do one or all of the following Record-a-CallTo start recording while on a 2-party call To listen to a recordingVoice Dialler Speed CallTag Call Timed Reminder Trunk FlashMitel 5320 IP Phone User Guide
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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