Mitel 5320 manual Direct Transfer to Voice Mailbox

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Mitel 5320 IP Phone User Guide

Transfer

To Transfer an active call:

1.Press (TRANS/CONF).

2.Dial the number of the third party.

3.Do one of the following:

To complete the Transfer, hang up.

To announce the Transfer, wait for an answer, consult, and hang up.

To cancel the Transfer, press (CANCEL).

To transfer an active call during headset operation:

1.Press (TRANS/CONF).

2.Dial the number of the third party.

3.To complete the Transfer, press the Release feature key.

Direct Transfer to Voice Mailbox

You can transfer an active call directly to the requested party's voice mailbox using the (MESSAGE) key or a Speed Call key that contains the Direct Transfer to Voice Mail feature access code (FAC).

Using the Message key:

1.Press (MESSAGE).

2.Dial the destination number using any valid dialing method: keypad, DSS/BLF key, Speed Call or Personal Speed Call key, Call History, Phonebook.

3.Do one of the following:

To complete the Transfer, hang up or press the Release feature key.

To abort the Transfer, press (CANCEL) at any time before the last digit in the destination number is dialed.

Using a Speed Call key:

1.Press (TRANS/CONF).

2.Dial the feature access code (FAC) or press the Speed Call key that contains the FAC.

3.Dial the destination number using any valid dialing method: keypad, DSS/BLF key, Speed Call or Personal Speed Call, Call History, Phonebook.

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide About Your Phone 5320 IP PhoneFeature Function Elements of Your PhoneRing/Message Indicators When indicator is It means thatTips for Your Comfort and Safety Adjust the Viewing AngleDont Cradle the Handset Protect your HearingIP Phone Window Using Your Default Phone Window and KeysGetting Started with Your Phone IP Phone Default Window and Keys Programming Features on Your KeysUsing the Settings Application About Your Phone ApplicationsUsing the Call History Application View Call Log DetailsReview Call Log Icons Tips for Setting up Your Phone Getting HelpUsing the Dial Pad to Enter Information Customizing Your PhoneSpecify Language Using the On-Screen Keyboard to Enter InformationPress Settings Press Settings Press Contrast Press Settings Press Audio FeedbackSpecify Display Contrast Specify Audio Feedback OptionsSpecify Call Notification Behavior Press Settings Press Call NotificationSpecify Text Size Adjust the Ringer To adjust the Ringer Volume while the phone is idleTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable a Screen Saver Enable PC ConnectivityPress Settings Press Screen Saver Press Settings Press PC ConnectivityPrograming Features on Your Keys Tips on Programming FeaturesApplications available for programming on programmable keys Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys To program a Phone ApplicationClear Programming from a Key To program Speed CallPress Speed Call Press Clear KeyMaking and Answering Calls Phone BookAnswer a Call End a CallRedial Redial Saved Number Handsfree Operation To enable or disable Auto-Answer To switch from Handsfree mode to handset modeAuto-Answer To end a call, do one of the followingMute Call HandlingHold Transfer Direct Transfer to Voice MailboxConference Conference SplitAdd Held To leave a ConferenceTo program and enable Call Forward Always SwapCall Forwarding To alternate between the two partiesTo deactivate Call Forward Always Press DeactivateTo create a Call Forward profile Press Profiles Press New ProfilePress Call Forwarding Press Profiles Press ActivateUsing Other Features Account CodesTo use Account Codes To enter an Account Code during a callAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To answer a CallbackCall Forward Override Call Forward End ChainingCall Forward Forced Call Park Call PickupTo park an active call To retrieve a parked callTo retrieve a call when you hear the Campon tone CamponDirect Paging To Campon to a busy stationTo turn Handsfree Answerback off To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback on To end a Handsfree Answerback call To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionEmergency Calls Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Group Presence To join a groupTo leave a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationHot Desking To mute your headset microphoneTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleMake Busy Hot Desk Remote LogoutHot Desk PIN Change Messaging Callback Message Waiting IndicatorMessaging Advisory You can check for messages from a remote station Messaging Cancel Callback Messaging Cancel All CallbacksMusic Night AnswerTo use Override when you encounter a busy tone Override IntrudePaging Phone LockUser PIN Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone LockRecord-a-Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recordingTag Call Voice DiallerSpeed Call Timed Reminder Trunk FlashMitel 5320 IP Phone User Guide
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