Mitel 5320 manual Swap, Call Forwarding, To alternate between the two parties

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Mitel 5320 IP Phone User Guide

Swap

To call another party when you are in an established two–party call:

1.Press (TRANS/CONF).

2.Dial the number.

To alternate between the two parties:

Press the Trade Calls softkey.

Call Forwarding

Call Forward lets you redirect incoming calls to an alternate number when

your phone is busy,

when you're not answering, or

all the time.

You can program, activate, and deactivate Call Forward Always quickly through the Applications screen while you have other types of Call Forwarding, such as Busy External, activated through your Call Forwarding profiles.

For example, you can enable profiles to forward calls to your voice mailbox when your phone is busy or unanswered. Then, if you must leave your desk, you can quickly enable Call Forward Always to another phone, such as your home phone or cell. After you return to your desk and deactivate Call Forwarding Always, your profiles for busy or unanswered conditions remain active.

USING QUICK CALL FORWARD ALWAYS

To program and enable Call Forward Always:

1.Launch Applications and press Call Forwarding or

Press the Forwarding feature key.

2.If a number is already programmed, you can

Press Activate to enable forwarding to the current number or

Enter a new destination number and then press Activate.

Note: Call Forward Always takes precedence over all other types of forwarding.

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide About Your Phone 5320 IP PhoneFeature Function Elements of Your PhoneRing/Message Indicators When indicator is It means thatDont Cradle the Handset Tips for Your Comfort and SafetyAdjust the Viewing Angle Protect your HearingGetting Started with Your Phone Using Your Default Phone Window and KeysIP Phone Window IP Phone Default Window and Keys Programming Features on Your KeysUsing the Settings Application About Your Phone ApplicationsUsing the Call History Application View Call Log DetailsReview Call Log Icons Tips for Setting up Your Phone Getting HelpUsing the Dial Pad to Enter Information Customizing Your PhonePress Settings Using the On-Screen Keyboard to Enter InformationSpecify Language Specify Display Contrast Press Settings Press ContrastPress Settings Press Audio Feedback Specify Audio Feedback OptionsSpecify Text Size Press Settings Press Call NotificationSpecify Call Notification Behavior To adjust the Ringer Pitch while the phone is idle Adjust the RingerTo adjust the Ringer Volume while the phone is idle Press SuperkeyPress Settings Press Screen Saver Enable a Screen SaverEnable PC Connectivity Press Settings Press PC ConnectivityPrograming Features on Your Keys Tips on Programming FeaturesApplications available for programming on programmable keys Press Settings Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key To program a Phone ApplicationPress Speed Call Clear Programming from a KeyTo program Speed Call Press Clear KeyMaking and Answering Calls Phone BookRedial Answer a CallEnd a Call Redial Saved NumberHandsfree Operation Auto-Answer To enable or disable Auto-AnswerTo switch from Handsfree mode to handset mode To end a call, do one of the following Hold Call Handling Mute Transfer Direct Transfer to Voice MailboxAdd Held ConferenceConference Split To leave a ConferenceCall Forwarding To program and enable Call Forward AlwaysSwap To alternate between the two partiesTo create a Call Forward profile To deactivate Call Forward AlwaysPress Deactivate Press Profiles Press New ProfilePress Call Forwarding Press Profiles Press ActivateTo use Account Codes Using Other FeaturesAccount Codes To enter an Account Code during a callCall Forward Remote Im Here Attendant Call Hold Remote RetrieveCallback To answer a CallbackCall Forward Forced Call Forward End ChainingCall Forward Override To park an active call Call ParkCall Pickup To retrieve a parked callDirect Paging To retrieve a call when you hear the Campon toneCampon To Campon to a busy stationTo turn Handsfree Answerback on To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback off To end a Handsfree Answerback call To end a Direct Page call, do one of the followingTo activate or deactivate Do Not Disturb Direct Voice CallDo Not Disturb To activate Do Not Disturb from a remote extensionTo activate Group Listen while in a handset conversation Emergency CallsGroup Listen To make the call a normal two-way speaker callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group To leave a group Group PresenceTo join a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationTo log into a Hot Desking phone the phone must be idle Hot DeskingTo mute your headset microphone To log out of Hot Desking phone the phone must be idleHot Desk PIN Change Hot Desk Remote LogoutMake Busy Messaging Advisory Message Waiting IndicatorMessaging Callback You can check for messages from a remote station Music Messaging Cancel CallbackMessaging Cancel All Callbacks Night AnswerPaging To use Override when you encounter a busy toneOverride Intrude Phone LockTo activate Phone Lock User PINBefore locking a set, ensure that To de-activate Phone LockTo control recording, do one or all of the following Record-a-CallTo start recording while on a 2-party call To listen to a recordingSpeed Call Voice DiallerTag Call Timed Reminder Trunk FlashMitel 5320 IP Phone User Guide
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