Mitel 5320 Record-a-Call, To start recording while on a 2-party call, To listen to a recording

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Mitel 5320 IP Phone User Guide

7.Press Enter.

8.At the prompt to verify the PIN, re-enter your new PIN again. The set confirms successful or failed completion.

9.Press Superkey to end the Superkey session.

Record-a-Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

∙Press the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other party answers.

To control recording, do one or all of the following:

∙To pause recording, press the Pause softkey.

∙To resume recording after pausing, press the Resume softkey.

∙To stop a recording without saving it, press the Erase softkey or (CANCEL).

∙To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.

Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Contents Communications Director Platform Trademarks Using Your Default Phone Window and Keys Making and Answering Calls ACD Mitel 5320 IP Phone User Guide About Your Phone 5320 IP PhoneFeature Function Elements of Your PhoneRing/Message Indicators When indicator is It means thatTips for Your Comfort and Safety Adjust the Viewing AngleDont Cradle the Handset Protect your HearingIP Phone Window Using Your Default Phone Window and KeysGetting Started with Your Phone IP Phone Default Window and Keys Programming Features on Your KeysUsing the Settings Application About Your Phone ApplicationsUsing the Call History Application View Call Log DetailsReview Call Log Icons Tips for Setting up Your Phone Getting HelpUsing the Dial Pad to Enter Information Customizing Your PhoneSpecify Language Using the On-Screen Keyboard to Enter InformationPress Settings Press Settings Press Contrast Press Settings Press Audio FeedbackSpecify Display Contrast Specify Audio Feedback OptionsSpecify Call Notification Behavior Press Settings Press Call NotificationSpecify Text Size Adjust the Ringer To adjust the Ringer Volume while the phone is idleTo adjust the Ringer Pitch while the phone is idle Press SuperkeyEnable a Screen Saver Enable PC ConnectivityPress Settings Press Screen Saver Press Settings Press PC ConnectivityPrograming Features on Your Keys Tips on Programming FeaturesApplications available for programming on programmable keys Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys To program a Phone ApplicationClear Programming from a Key To program Speed CallPress Speed Call Press Clear KeyMaking and Answering Calls Phone BookAnswer a Call End a CallRedial Redial Saved NumberHandsfree Operation To enable or disable Auto-Answer To switch from Handsfree mode to handset modeAuto-Answer To end a call, do one of the followingMute Call HandlingHold Transfer Direct Transfer to Voice MailboxConference Conference SplitAdd Held To leave a ConferenceTo program and enable Call Forward Always SwapCall Forwarding To alternate between the two partiesTo deactivate Call Forward Always Press DeactivateTo create a Call Forward profile Press Profiles Press New ProfilePress Call Forwarding Press Profiles Press ActivateUsing Other Features Account CodesTo use Account Codes To enter an Account Code during a callAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To answer a CallbackCall Forward Override Call Forward End ChainingCall Forward Forced Call Park Call PickupTo park an active call To retrieve a parked callTo retrieve a call when you hear the Campon tone CamponDirect Paging To Campon to a busy stationTo turn Handsfree Answerback off To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback on To end a Handsfree Answerback call To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbTo activate or deactivate Do Not Disturb To activate Do Not Disturb from a remote extensionEmergency Calls Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Group Presence To join a groupTo leave a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationHot Desking To mute your headset microphoneTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleMake Busy Hot Desk Remote LogoutHot Desk PIN Change Messaging Callback Message Waiting IndicatorMessaging Advisory You can check for messages from a remote station Messaging Cancel Callback Messaging Cancel All Callbacks Music Night AnswerTo use Override when you encounter a busy tone Override IntrudePaging Phone LockUser PIN Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone LockRecord-a-Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recordingTag Call Voice DiallerSpeed Call Timed Reminder Trunk FlashMitel 5320 IP Phone User Guide
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