TROUBLESHOOTING GUIDE
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interactive phone systems require TOUCH TONE to operate. If your phone service is rotary service, you must have the switch set to PULSE to dial a number. Once you are connected move the switch to TONE and enter your responses using TOUCH TONE mode. When your call is complete move the switch back to PULSE so you are ready to make your next call.
¥Interference From Malfunctioning, Frayed Or Poorly Connected Telephone Cords
Check your phone cords and connections. Try interchanging cords with another phone to see if the problem is eliminated. Replace any defective equipment.
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➤ Static On Line | ➤ Feedback Problems |
¥ Interference From | ¥ Feedback Occurs When |
Household Appliances | Handset Is Set Down |
Your Clarity phone may be located near a touch lamp, microwave or refrigerator which may cause interference. Relocating your phone to another area may eliminate the problem.
A cordless phone on your phone line may also cause static. Try disconnecting your cordless phone for several days. This may eliminate the problem.
Disconnect any extra devices which may be attached to the phone. Extra devices may include cord detanglerÕs, caller ID units, and answering machines.
Avoid setting receiver on a hard surface or attach a foam receiver pad to earpiece of phone. You can also lay the receiver on its side. This will eliminate feedback also.
➤Transmission Problems
¥The Person On The Other End Cannot Hear You
Too many phones or phone devices on the line may effect your phoneÕs transmission. As a guideline, more than five (5) phones or phone devices may overload the phone line. Disconnect one (1) or two (2) of the devices to see if that eliminates the prob- lem. If not, contact your local phone company for load guidelines.
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