RCA 25425RE1A manual Playback and Erasing Auto Attendant Greetings

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Auto Attendant Operation

Auxiliary Greeting is played when an outside caller presses the “0” key twice after hearing the Day or Night message. It is supposed to be recorded by you to tell the caller about the extension number list. The Default Auxiliary Greeting is “Please enter your party’s exten- sion.”

You can follow the procedures listed below to record the your own greeting.

NOTE: When recording your own Day or Night Greeting be sure to include the following statement to inform your callers of the extension list. “If you do not know the extension number, press zero (0), zero (0).”

NOTE: When recording your own Auxilary Greeting you should include your extension listing. For example, “To reach Peter Jones, extension #1, for Mary Smith, extension #2, etc.

1.Press the MENU button while in standby mode.

2.Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT

3.Press the SEL/SAVE button.

4.Use the VOL (+ or -) buttons to scroll up or down to RECORD GREETING,

5.Press the SEL/SAVE button.

6.Use the VOL (+ or -) buttons to scroll up or down to DAY GREETING, or NIGHT GREET- ING or AUXILIARY GREETING.

7.Press the SEL/SAVE button.

8.Wait for the beep. Then speak toward the phone in a normal tone of voice.

9.Press the SEL/SAVE button to save, and the recorded greeting will be playback once.

Playback and Erasing Auto Attendant Greetings

1.Press the MENU button.

2.Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT

3.Press the SEL/SAVE button.

4.Use the VOL (+ or -) buttons to scroll up or down to PLAYBACK GREETING.

5.Press the SEL/SAVE button.

6.Use the VOL (+ or -) buttons to scroll up or down to DAY GREETING, or NIGHT GREET- ING, or AUXILIARY GREETING.

7.Press the SEL/SAVE button.

8.The system plays the previously recorded greeting.

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Contents Quick Guide on Pgs ModelEquipment Approval Information Important InformationNotification to the Local Telephone Company Rights of the Telephone CompanyInterference Information FCC RF Radiation Exposure Statement LicensingHearing Aid Compatibility Table of Contents Storing the Last Number Dialed Introduction Connections & SetupParts Checklist Important Installation InformationTelephone Jack Requirements Attendant Base LayoutInstalling the Phone Important Installation GuidelinesConnections & Setup Connect the handset cord Data PortOther System Phones System VerificationAnswering system To set the MailboxProgramming the Telephone VolumeProgramming the Telephone Auto AttendantPriority Line Ringer ToneDelay Ring Phone IDPhone Name Flash Time Intercom Auto AnswerCall Alert Tone No Unknown/BlockedDisplay Contrast Regional Area Codes Local Area CodeHour Format Manually Setting the Time and DatePickup Delay Restoring the Default SettingsProgramming the Answering System Programming the Answering SystemMessage Length Call ScreeningMessage Interrupt Mailbox Remote PasswordProgramming the Auto Attendant Auto Attendant Pickup DelayProgramming the Auto Attendant Set Day Time for Auto AttendantSet Night Time on / OFF Set Night Time for Auto AttendantBasic Operation Basic OperationSet Weekend Greeting Set Valid IDMaking Calls with the Handset Making Calls with the SpeakerphoneMaking Calls with the Optional Headset Pre-dialing Switching Between the Speakerphone, Handset, and HeadsetAnswering Calls If you receive a call on the priority line MuteHold Do Not DisturbFlash RedialReviewing the Redial Numbers Transferring a Call to Another StationReceiving a Transferred Call from Another Station Conference Calls PrivacyTo connect and conference To disconnect one partyIntercom Calls Intercom CallsOne-Touch Intercom Answering an Intercom CallPaging All Stations Intercom Conference CallsCaller ID Caller IDSummary Screen Receiving and Storing CID RecordsIf You Did Not Program Your Local Area Code If You Programmed Your Local Area CodeDeleting a CID Record Deleting All Call RecordsCall Waiting Caller ID MemoryMemory Log and Phone Book Directory Memory Storing a Number and Name in MemoryReviewing Phone Book Directory Memory Reviewing the Intercom/Memory Log memory locationStoring the Last Number Dialed Storing a Pause in Memory Dialing a Stored NumberMemory Delete/Clear For example Clear All MemoriesChain Dialing Answering System Answering System OperationTurning the Answering System On/Off Recording a GreetingMonitoring Incoming Calls Recording Incoming MessagesMemo Recording Two-Way RecordingConnecting with the Answering System Accessing the Answering System from Another LocationMessage Playback Deleting Messages To delete messagesToll Saver Operation Auto Attendant Auto Attendant OperationTurn Auto Attendant On/Off Auto Attendant Sequence for CallersPlayback and Erasing Auto Attendant Greetings Display Messages Using Multiple Auto AttendantsOperation By Battery Troubleshooting GuideOperation without Power Troubleshooting GuideGeneral Product Care Warranty Information Warranty AssistanceAccessory Information Thomson, Inc Alameda Ave Socorro, Texas Limited WarrantyWarranty Information Index Index Thomson Inc