RCA 25425RE1A manual General Product Care

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Troubleshooting Guide

Phone does not ring.

•Make sure the ringer is turned on.

•Make sure the Do Not Disturb feature is not activated.

•You may have too many extension phones on your line. Try unplugging some phones.

•See solutions for “No dial tone.”

Incoming voice too low or none at all.

•Check volume setting. Memory dialing doesn’t work

•Did you program the memory location keys correctly?

•Did you follow proper dialing sequence?

Battery icon is blank or shows only one bar

•The 4 “AAA” batteries need replacing or are improperly installed or not installed at all. Intercom does not function correctly

•Make sure line 1 is connected properly and common to all phones on the system.

•Make sure all phone ID’s (station numbers) involved have been assigned.

Transfer does not function correctly

•Make sure receiver phones (stations) have same line connected. Intercom indicator turns red and blue alternately

•The station address needs to be re-assigned due to a duplicate station address in the system. See “Changing the Phone ID (Station Address)”.

General Product Care

To keep your telephone working and looking good, follow these guidelines:

•Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

•DO NOT expose to direct sunlight or moisture.

•Avoid dropping the handset, as well as other rough treatment to the phone.

•Clean the phone with a soft cloth.

•Never use a strong cleaning agent or abrasive powder because this will damage the finish.

•Retain the original packaging in case you need to ship the phone at a later date.

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Contents Model Quick Guide on PgsImportant Information Equipment Approval InformationNotification to the Local Telephone Company Rights of the Telephone CompanyInterference Information FCC RF Radiation Exposure Statement LicensingHearing Aid Compatibility Table of Contents Storing the Last Number Dialed Connections & Setup IntroductionParts Checklist Important Installation InformationTelephone Jack Requirements Base Layout AttendantImportant Installation Guidelines Installing the PhoneConnections & Setup Data Port Connect the handset cordSystem Verification Other System PhonesAnswering system To set the MailboxVolume Programming the TelephoneProgramming the Telephone Auto AttendantRinger Tone Priority LineDelay Ring Phone IDPhone Name Intercom Auto Answer Flash TimeCall Alert Tone No Unknown/BlockedDisplay Contrast Local Area Code Regional Area CodesManually Setting the Time and Date Hour FormatRestoring the Default Settings Pickup DelayProgramming the Answering System Programming the Answering SystemMessage Length Call ScreeningMessage Interrupt Remote Password MailboxAuto Attendant Pickup Delay Programming the Auto AttendantProgramming the Auto Attendant Set Day Time for Auto AttendantSet Night Time for Auto Attendant Set Night Time on / OFFBasic Operation Basic OperationSet Weekend Greeting Set Valid IDMaking Calls with the Handset Making Calls with the SpeakerphoneMaking Calls with the Optional Headset Switching Between the Speakerphone, Handset, and Headset Pre-dialingAnswering Calls If you receive a call on the priority line MuteDo Not Disturb HoldFlash RedialReviewing the Redial Numbers Transferring a Call to Another StationReceiving a Transferred Call from Another Station Privacy Conference CallsTo connect and conference To disconnect one partyIntercom Calls Intercom CallsOne-Touch Intercom Answering an Intercom CallIntercom Conference Calls Paging All StationsCaller ID Caller IDSummary Screen Receiving and Storing CID RecordsIf You Programmed Your Local Area Code If You Did Not Program Your Local Area CodeDeleting a CID Record Deleting All Call RecordsMemory Call Waiting Caller IDMemory Log and Phone Book Directory Memory Storing a Number and Name in MemoryReviewing Phone Book Directory Memory Reviewing the Intercom/Memory Log memory locationStoring the Last Number Dialed Storing a Pause in Memory Dialing a Stored NumberMemory Delete/Clear For example Clear All MemoriesChain Dialing Answering System Operation Answering SystemTurning the Answering System On/Off Recording a GreetingRecording Incoming Messages Monitoring Incoming CallsMemo Recording Two-Way RecordingAccessing the Answering System from Another Location Connecting with the Answering SystemMessage Playback Deleting Messages To delete messagesToll Saver Operation Auto Attendant Operation Auto AttendantTurn Auto Attendant On/Off Auto Attendant Sequence for CallersPlayback and Erasing Auto Attendant Greetings Using Multiple Auto Attendants Display MessagesTroubleshooting Guide Operation By BatteryOperation without Power Troubleshooting GuideGeneral Product Care Warranty Information Warranty AssistanceAccessory Information Limited Warranty Thomson, Inc Alameda Ave Socorro, TexasWarranty Information Index Index Thomson Inc