RCA 25425RE1A manual Troubleshooting Guide, Operation By Battery, Operation without Power

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Troubleshooting Guide

Operation By Battery

If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the unit fully supports all operational features, except the intercom call function and cordless handset.

NOTE: Under battery operation mode, the RF module (optional for use with cordless handset) is not supported.

Operation without Power

If the power cord is not plugged into the unit and no battery is installed, the unit enters into No Power Operation mode. in this mode, the user may:

1)use the handset to manually make a call on line 1 only,

2)answer a call on line 1 with the handset.

Cordless Phone Option

It is possible to enhance your phone to a cordless feature with the additional purchase of the H5401 accessory handset and module. The H5401 is packaged with an RF module, when the module is properly inserted into the back of the 25425 base, the antenna icon on the display will illuminate.

Troubleshooting Guide

No dial tone

•Check or repeat installation steps:

•Make sure the telephone line cords are connected to the phone and the wall jack. Make sure the line cords are not damaged.

•Make sure the hook switch pops up when the handset is lifted.

•Check the SPEAKER button. Make sure the indicator is off.

•Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

You cannot be heard by the other party.

•Make sure the handset or headset cord is inserted properly and securely.

•Make sure the MUTE feature is not turned on.

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Contents Quick Guide on Pgs ModelRights of the Telephone Company Important InformationEquipment Approval Information Notification to the Local Telephone CompanyInterference Information Hearing Aid Compatibility FCC RF Radiation Exposure StatementLicensing Table of Contents Storing the Last Number Dialed Introduction Connections & SetupTelephone Jack Requirements Parts ChecklistImportant Installation Information Attendant Base LayoutInstalling the Phone Important Installation GuidelinesConnections & Setup Connect the handset cord Data PortTo set the Mailbox System VerificationOther System Phones Answering systemAuto Attendant VolumeProgramming the Telephone Programming the TelephonePriority Line Ringer TonePhone Name Delay RingPhone ID Flash Time Intercom Auto AnswerDisplay Contrast Call Alert ToneNo Unknown/Blocked Regional Area Codes Local Area CodeHour Format Manually Setting the Time and DateProgramming the Answering System Restoring the Default SettingsPickup Delay Programming the Answering SystemMessage Interrupt Message LengthCall Screening Mailbox Remote PasswordSet Day Time for Auto Attendant Auto Attendant Pickup DelayProgramming the Auto Attendant Programming the Auto AttendantSet Night Time on / OFF Set Night Time for Auto AttendantSet Valid ID Basic OperationBasic Operation Set Weekend GreetingMaking Calls with the Optional Headset Making Calls with the HandsetMaking Calls with the Speakerphone Mute Switching Between the Speakerphone, Handset, and HeadsetPre-dialing Answering Calls If you receive a call on the priority lineRedial Do Not DisturbHold FlashReceiving a Transferred Call from Another Station Reviewing the Redial NumbersTransferring a Call to Another Station To disconnect one party PrivacyConference Calls To connect and conferenceAnswering an Intercom Call Intercom CallsIntercom Calls One-Touch IntercomPaging All Stations Intercom Conference CallsReceiving and Storing CID Records Caller IDCaller ID Summary ScreenDeleting All Call Records If You Programmed Your Local Area CodeIf You Did Not Program Your Local Area Code Deleting a CID RecordStoring a Number and Name in Memory MemoryCall Waiting Caller ID Memory Log and Phone Book Directory MemoryStoring the Last Number Dialed Reviewing Phone Book Directory MemoryReviewing the Intercom/Memory Log memory location Memory Delete/Clear Storing a Pause in MemoryDialing a Stored Number Chain Dialing For exampleClear All Memories Recording a Greeting Answering System OperationAnswering System Turning the Answering System On/OffTwo-Way Recording Recording Incoming MessagesMonitoring Incoming Calls Memo RecordingDeleting Messages To delete messages Accessing the Answering System from Another LocationConnecting with the Answering System Message PlaybackToll Saver Operation Auto Attendant Sequence for Callers Auto Attendant OperationAuto Attendant Turn Auto Attendant On/OffPlayback and Erasing Auto Attendant Greetings Display Messages Using Multiple Auto AttendantsTroubleshooting Guide Troubleshooting GuideOperation By Battery Operation without PowerGeneral Product Care Accessory Information Warranty InformationWarranty Assistance Thomson, Inc Alameda Ave Socorro, Texas Limited WarrantyWarranty Information Index Index Thomson Inc