RCA 25425RE1A manual Display Messages, Using Multiple Auto Attendants

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Auto Attendant Operation

9.To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to confirm the deletion. The default greeting will play back once after deletion.

NOTE: The default greeting cannot be deleted.

10.To stop playback, press EXIT.

Using Multiple Auto Attendants

An Auto Attendant is in use and cannot answer the incoming call when someone at that extension is:

-accessing messages, or

-using any of the lines to make or answer a call, or

-on an intercom call, or

-programming the phone, or

-when a message is being recorded at that extension.

It is preferable to set one or more additional phones to act as Auto Attendant for occasions when the primary Auto Attendant is turned off or in use. The primary Auto Attendant is the unit having the shortest pickup time, others would have longer pickup times.

Display Messages

The following special messages indicate the status of a message or the unit:

00 TOTAL CALLS							The Caller ID memory log is empty.
UNKNOWN CALLER							The incoming call does not have Caller ID service or their service
							area is not linked to yours. If UNKNOWN CALLER appears along
							with a calling number, the name information for that number was
							not available.
BLOCKED CALL							The caller is registered as “Private Number ”and their Caller ID
							information is withheld.
INCOMPLETE DATA							Caller information has been interrupted or corrupted during trans-
							mission.
NO DATA							No Caller ID signal has been detected, or Caller ID service has not
							been activated.
START/END							You are at the beginning or the end of the Caller ID memory log.
							Battery power level is low.
							Battery power level is low.

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Contents Model Quick Guide on PgsNotification to the Local Telephone Company Important InformationEquipment Approval Information Rights of the Telephone CompanyInterference Information Licensing FCC RF Radiation Exposure StatementHearing Aid Compatibility Table of Contents Storing the Last Number Dialed Connections & Setup IntroductionImportant Installation Information Parts ChecklistTelephone Jack Requirements Base Layout AttendantImportant Installation Guidelines Installing the PhoneConnections & Setup Data Port Connect the handset cordAnswering system System VerificationOther System Phones To set the MailboxProgramming the Telephone VolumeProgramming the Telephone Auto AttendantRinger Tone Priority LinePhone ID Delay RingPhone Name Intercom Auto Answer Flash TimeNo Unknown/Blocked Call Alert ToneDisplay Contrast Local Area Code Regional Area CodesManually Setting the Time and Date Hour FormatProgramming the Answering System Restoring the Default SettingsPickup Delay Programming the Answering SystemCall Screening Message LengthMessage Interrupt Remote Password MailboxProgramming the Auto Attendant Auto Attendant Pickup DelayProgramming the Auto Attendant Set Day Time for Auto AttendantSet Night Time for Auto Attendant Set Night Time on / OFFSet Weekend Greeting Basic OperationBasic Operation Set Valid IDMaking Calls with the Speakerphone Making Calls with the HandsetMaking Calls with the Optional Headset Answering Calls If you receive a call on the priority line Switching Between the Speakerphone, Handset, and HeadsetPre-dialing MuteFlash Do Not DisturbHold RedialTransferring a Call to Another Station Reviewing the Redial NumbersReceiving a Transferred Call from Another Station To connect and conference PrivacyConference Calls To disconnect one partyOne-Touch Intercom Intercom CallsIntercom Calls Answering an Intercom CallIntercom Conference Calls Paging All StationsSummary Screen Caller IDCaller ID Receiving and Storing CID RecordsDeleting a CID Record If You Programmed Your Local Area CodeIf You Did Not Program Your Local Area Code Deleting All Call RecordsMemory Log and Phone Book Directory Memory MemoryCall Waiting Caller ID Storing a Number and Name in MemoryReviewing the Intercom/Memory Log memory location Reviewing Phone Book Directory MemoryStoring the Last Number Dialed Dialing a Stored Number Storing a Pause in MemoryMemory Delete/Clear Clear All Memories For exampleChain Dialing Turning the Answering System On/Off Answering System OperationAnswering System Recording a GreetingMemo Recording Recording Incoming MessagesMonitoring Incoming Calls Two-Way RecordingMessage Playback Accessing the Answering System from Another LocationConnecting with the Answering System Deleting Messages To delete messagesToll Saver Operation Turn Auto Attendant On/Off Auto Attendant OperationAuto Attendant Auto Attendant Sequence for CallersPlayback and Erasing Auto Attendant Greetings Using Multiple Auto Attendants Display MessagesOperation without Power Troubleshooting GuideOperation By Battery Troubleshooting GuideGeneral Product Care Warranty Assistance Warranty InformationAccessory Information Limited Warranty Thomson, Inc Alameda Ave Socorro, TexasWarranty Information Index Index Thomson Inc