Avaya 5410 manual Call Forwarding, Diverting Calls, Do Not Disturb, At another extension

Page 55

Call Forwarding

System Features - Page 55

Call Forwarding

Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

To switch forward direct station (i.e. not Hunt Group*) calls on dial *01, to switch it off dial *02.

To switch forward on busy on dial *03, to switch it off dial *04.

To switch forward on no answer on dial *05, to switch it off dial *06.

To set the number to which your calls are forwarded dial *07*201#, forwarding to 201 in this example.

* To forward Hunt Group Calls On/Off, use *50 and *51 respectively.

Diverting Calls

You can divert your calls to another extension.

Note: If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

At another extension:

*12*N# from the extension you are temporarily using (where N is your extension number). Hence, calls to your extension will be diverted to the extension you are temporarily using.

*13*N# to re-direct the calls back to your own extension, before you return to it.

At your own extension:

*14*N# from your own extension (where N is the extension to which you want your calls diverted..

*14*# to cancel either feature from your own extension.

Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09.

*10*N# to add a number to the exception list.

*11*N# to delete a number from the exception list.

Note: Your callers, other than your exceptions, either hear busy tone or are re- directed to your voicemail.

IP Office 5410 User’s Guide

System Features - Page 55

40DHB0002UKEY – Issue 1 (7th February 2005)

Call Forwarding

Image 55
Contents IP Office Contents Function Keys System Features Index Overview 5410 TelephoneCall Coverage Appearance Call Appearance KeysBridged Appearance Line AppearanceCall Appearance/Function Key Icons System FeaturesClearing a Call Basic Call Handling FeaturesAnswer a Call Making a CallTo change from the handset to the speakerphone Headset WorkingSpeakerphone To clear a headset callHold Speed DialRedial MuteConference TransferMessage Overview of Speed Dials Speed DialsEditing a Speed Dial Using Speed DialsDialing a Speed Dial Number Deleting a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogDeleting a Call Log Entry Setting Which Calls are LoggedErasing All Logged Calls Overview of 5410 Options Changing the 5410 OptionsTo change the ring pattern Adjusting the Display ContrastSelecting Personalized Options Ring OptionsUsing Self Test Call Log SetupDefault Phone/Erase All Settings Changing Key Labels LanguageAutomatic Gain Control AGC Overview of the Function Keys Function KeysChanging the labels of the Function Keys Programming Your Own FunctionsName Description Toggles Data Function Key ProgrammingAdmin Pages Shorthand Programming ModeAdmin1 Longhand Programming Feature on ButtonUser # Display Key FeaturesDial # Group #AD Abbreviated Dial Admin Self-AdministerAbsnt Set Absent Text Acct Account Code EntryBusyH Busy On Held Apear AppearanceAutCB Automatic Callback Busy BusyConf+ Conference Add CFrwd Call Forwarding AllClrCW Clear CW CnfRV Conference Meet MeCPkUp Call Pickup CPark Call Park ! Park the current callCWOff Call Waiting Off Dir Directory CWOn Call Waiting OnCWSus Call Waiting Suspend DCW Dial CWDNDOn Do Not Disturb On Dirct Dial DirectDPkUp Directed Call Pickup DNDOf Do Not Disturb OffDNDX+ Do Not Disturb Exception Add DNDX- Do Not Disturb Exception DeleteFolTo Follow Me To DTone Secondary Dial ToneEmrgy Dial Emergency Flash Flash Hook #FwBOf Forward On Busy Off FwBOn Forward On Busy OnFwdNo Forward Number FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdH- Forward Hunt Group Calls OffHdSet Headset Toggle FwUOn Forward Unconditional OnFwUOf Forward Unconditional Off GrpPg Group PagingHfAns Internal Auto-Answer Here- Follow Me Here CancelHGEna Hunt Group Enable Here+ Follow Me HereHGOS+ Set Hunt Group Out of Service HGDis Hunt Group DisableHGNS+ Set Hunt Group Night Service HGNS- Clear Hunt Group Night ServiceICSeq Set Inside Call Sequence Hold Hold CallHoldCW Hold Call Waiting IAuto Automatic IntercomListn Call Listen Intru Call IntrudeNATim Set No Answer Time Login Extn LoginLogof Extn Logout Music Hold MusicPark Call Park to Other Extension Park Park #PCall Priority Call PickM Call Pickup Members PhyEx Dial Physical Extension by NumberPickA Call Pickup Any PickG Call Pickup GroupQueue Call Queue RBak+ Ringback When FreeProg Abbreviated Dial Program Quota Clear QuotaRelay Relay Pulse RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Recor Call RecordRide Ride Call Rely- Relay OffResum Resume Call Rtriv Retrieve CallRngOf Ringer Off SusCW Suspend CW SAC Send All Calls ! Switch do not disturb on/offSpres AD Suppress Steal Call StealToggl Toggle Calls Timer TimerSuspe Suspend Call TmDay Time of DayVMOn Voicemail On VMRB+ Voicemail Ringback OnVMCol Voicemail Collect VMOff Voicemail OffAnswering Calls System FeaturesIntroduction Making CallsAt another extension Call ForwardingDiverting Calls Do Not DisturbVoicemail Default Feature CodesConference Unconditional On Index58 Index
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