Avaya 5410 manual Basic Call Handling Features, Answer a Call, Making a Call, Clearing a Call

Page 9

Answer a Call

Basic Call Handling Features - Page 9

Basic Call Handling Features

Answer a Call

When a call arrives at your 5410 telephone, you hear a ringing tone and a blinking bell () icon appears against the associated call appearance key.

To answer an incoming call:

Do one of the following:

If you are not active on another call, answer the call using your handset, headset, or speakerphone (see Speakerphone on page 10).

If you are active on a call already, place the active call on hold (see Hold on page 11), and then answer the incoming call by selecting the call appearance key.

If the call appearance for the ringing call is not displayed on the current screen

page, use to return to the first page of the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.

Making a Call

You can make calls from the 5410 telephone using a variety of methods as follows:

To manually make a call:

1.Dial the required number on the key pad (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.

2.Adjust speakerphone volume as necessary.

To change the volume use the and buttons. The display shows the volume level. (There are eight volume levels.)

3.If the call is not answered, you can clear the call by pressing Speaker or

Drop or

4.When the call is answered, either speak or pick up the handset and speak to the called party.

To automatically make a call:

Do any of the following:

1.Press Redial and select from (up to) one of the last ten numbers that you dialed by pressing the associated a call appearance key . The call is made automatically for you.

or

Access the Call Log and initiate a call to a specific entry. See Using the Call Log on page 17.

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See Speed Dials on page 13.

2.When the call is answered, either speak or pick up the handset and speak to the called party.

Clearing a Call

To clear an established call either:

1.Replace the handset or

2.Press Drop. You will hear dial tone.

IP Office 5410 User’s Guide

Basic Call Handling Features - Page 9

40DHB0002UKEY – Issue 1 (7th February 2005)

Answer a Call

Image 9
Contents IP Office Contents Function Keys System Features Index Overview 5410 TelephoneBridged Appearance Call Appearance KeysLine Appearance Call Coverage AppearanceCall Appearance/Function Key Icons System FeaturesAnswer a Call Basic Call Handling FeaturesMaking a Call Clearing a CallSpeakerphone Headset WorkingTo clear a headset call To change from the handset to the speakerphoneRedial Speed DialMute HoldTransfer ConferenceMessage Overview of Speed Dials Speed DialsDialing a Speed Dial Number Using Speed DialsDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogViewing the Call Log Using the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls Overview of 5410 Options Changing the 5410 OptionsSelecting Personalized Options Adjusting the Display ContrastRing Options To change the ring patternCall Log Setup Using Self TestDefault Phone/Erase All Settings Language Changing Key LabelsAutomatic Gain Control AGC Overview of the Function Keys Function KeysChanging the labels of the Function Keys Programming Your Own FunctionsName Description Toggles Data Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Feature on ButtonDial # Display Key FeaturesGroup # User #Absnt Set Absent Text Admin Self-AdministerAcct Account Code Entry AD Abbreviated DialAutCB Automatic Callback Apear AppearanceBusy Busy BusyH Busy On HeldClrCW Clear CW CFrwd Call Forwarding AllCnfRV Conference Meet Me Conf+ Conference AddCPark Call Park ! Park the current call CPkUp Call PickupCWOff Call Waiting Off CWSus Call Waiting Suspend CWOn Call Waiting OnDCW Dial CW Dir DirectoryDNDOn Do Not Disturb On Dirct Dial DirectDNDX+ Do Not Disturb Exception Add DNDOf Do Not Disturb OffDNDX- Do Not Disturb Exception Delete DPkUp Directed Call PickupEmrgy Dial Emergency DTone Secondary Dial ToneFlash Flash Hook # FolTo Follow Me ToFwBOf Forward On Busy Off FwBOn Forward On Busy OnFwdH+ Forward Hunt Group Calls On FwdOf Cancel All ForwardingFwdH- Forward Hunt Group Calls Off FwdNo Forward NumberFwUOf Forward Unconditional Off FwUOn Forward Unconditional OnGrpPg Group Paging HdSet Headset ToggleHGEna Hunt Group Enable Here- Follow Me Here CancelHere+ Follow Me Here HfAns Internal Auto-AnswerHGNS+ Set Hunt Group Night Service HGDis Hunt Group DisableHGNS- Clear Hunt Group Night Service HGOS+ Set Hunt Group Out of ServiceHoldCW Hold Call Waiting Hold Hold CallIAuto Automatic Intercom ICSeq Set Inside Call SequenceListn Call Listen Intru Call IntrudeLogof Extn Logout Login Extn LoginMusic Hold Music NATim Set No Answer TimePark Park # Park Call Park to Other ExtensionPCall Priority Call PickA Call Pickup Any PhyEx Dial Physical Extension by NumberPickG Call Pickup Group PickM Call Pickup MembersProg Abbreviated Dial Program RBak+ Ringback When FreeQuota Clear Quota Queue Call QueueRBSeq Set Ringback Sequence RBak Cancel Ringback When FreeRecor Call Record Relay Relay PulseResum Resume Call Rely- Relay OffRtriv Retrieve Call Ride Ride CallRngOf Ringer Off Spres AD Suppress SAC Send All Calls ! Switch do not disturb on/offSteal Call Steal SusCW Suspend CWSuspe Suspend Call Timer TimerTmDay Time of Day Toggl Toggle CallsVMCol Voicemail Collect VMRB+ Voicemail Ringback OnVMOff Voicemail Off VMOn Voicemail OnIntroduction System FeaturesMaking Calls Answering CallsDiverting Calls Call ForwardingDo Not Disturb At another extensionVoicemail Default Feature CodesConference Unconditional On Index58 Index
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