Aastra Telecom 4.2 manual Message Handling

Page 23

Message Handling

Out-of-office greeting - If you will be out of the office for a period of time, it is often customary to change your greeting to let callers know. Many people spend a fair amount of time getting their standard greeting to sound just the way they want it. So instead of recording over your standard greeting, you can record an out-of- office greeting. If the out-of-office greeting is enabled, callers will hear it instead of your standard greeting. When you return to the office, logon to your mailbox and disable your out-of-office greeting. The system will go back to playing your standard greeting. If you will be out of the office for an extended period of time and will not be checking your messages, you may ask your system administrator to configure your mailbox so that callers will not be able to leave a message after listening to your out-of-office greeting.

Call screening and call blocking - with call screening, you can find out who is calling, and then accept the call or send it to you mailbox, allowing the caller to leave a message. With call blocking, all calls are automatically sent to your mailbox. Both call screening and call blocking only work for calls routed by Messaging Voice Mail to your extension (e.g. through the auto- attendant).

Extension Specific Processing (ESP) - if you have special call-handling needs, this feature lets you provide options to your callers in addition to leaving a message or pressing 0 for the operator. Before this feature can be used, the system administrator must set up ESP for you.

Some features may be restricted or not available. Check with the system administrator for availability and for more information on any of these PhoneManager features.

User Guide MX-ONE Messaging Voice Mail 4.2 Telephone User Interfacee

21

Image 23
Contents MX-ONE Messaging Voice Mail User Guide Table of Contents Welcome How to use this Guide Unified messaging through the telephone Message management featuresGeneral Information What can you do? Introduction to the Telephone User Interface Enter your subscriber mailbox number Getting StartedEnter your security code Change your security code Access your subscriber mailboxRecord your name to identify your mailbox When recording your name, do not include an introductionWhen satisfied, press to save the recording Press to cancel and exit to the Personal Options menuRecord greetings for your mailbox Getting Started Handle Incoming Messages Press to access voice messages Press to access fax messagesPress to access all messages Press to access e-mail messagesPress to access messages from outside callers Press to access messages from a specific mailboxPress for Help Press to Cancel or ExitPress to save the message for future reference Press to advance 5 secondsNumber of actions on your selections, as previously Choose one of the following optionsPress to listen to the selected messages While listening to the selected messages you can perform aCreate New Messages Press to access the message routing options Printing an e-mail or fax message on a fax machine Forward to a Fax Machine Fax NumberMessage Handling Customize Your Mailbox Message Handling Press to change your message notification Press to change language selection Press to record your personal greetingsPress to record an announcement for a mailbox you sponsor Press to change Short Message Service SMS notification Press to change message envelope settings Press to change call blocking Press to change call screeningPress to access diverted call processing Unified Messaging Other Features You May HaveOther Features Voice Intercept Messaging VIM NetworkingUseful Hints Speed logon with automatic phone number identification Useful Hints Useful Hints Useful Hints Press # for help at any time Index Page Short Message Service SMS SMS Quick Reference Card Voice Intercept Messaging VIM VIM Quick Reference Card Quick Reference Card