Aastra Telecom 4.2 manual Useful Hints

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Useful Hints

Tips for Handling Incoming Messages

Change message volume to hear messages better. While listening to a message, you might find it difficult to hear the person’s voice – it might be too loud or soft for comfortable listening. You can pause the message during playback (press 1), then press 6 to increase volume or 9 to lower volume, one or more times until the desired volume is reached. Press 1 again to resume message playback.

Move through voice messages at the speed you want. When you have a long voice message or a caller that speaks too fast, use the Messaging Voice Mail speed controls. Press 1 while listening to the message; then press 4 to increase speed or 7 to reduce speed, one or more times until you reach a comfortable playback speed. Press 1 to resume message playback.

If you recieve a lot of fax and e-mail messages, set

Messaging Voice Mail to present messages by type1. After you press the 1 key to listen to messages, Messaging Voice Mail plays another menu, letting you choose what message type you want to access. For information about how to present messages by type, see ”Customizing Messaging Voice Mail” in this guide.

Place a phone call from within your mailbox if you need to reach someone quickly.

A new menu option, 9 Other Services2, at the main subscriber menu lets you place an outside call. Use this feature if you are checking messages away from the office and want to immediately return a call to an associate without re-entering the phone number.

1This feature is available only if Unified Messaging is installed. Check with the system administrator for availability. For more information about Unified Messaging, see page 28.

2This feature may not be available. Check with the system administrator for availability.

User Guide MX-ONE Messaging Voice Mail 4.2 Telephone User Interfacee

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Contents MX-ONE Messaging Voice Mail User Guide Table of Contents Welcome How to use this Guide Message management features General InformationUnified messaging through the telephone What can you do? Introduction to the Telephone User Interface Enter your subscriber mailbox number Getting StartedEnter your security code Change your security code Access your subscriber mailboxWhen satisfied, press to save the recording When recording your name, do not include an introductionPress to cancel and exit to the Personal Options menu Record your name to identify your mailboxRecord greetings for your mailbox Getting Started Handle Incoming Messages Press to access voice messages Press to access fax messagesPress to access messages from outside callers Press to access e-mail messagesPress to access messages from a specific mailbox Press to access all messagesPress to save the message for future reference Press to Cancel or ExitPress to advance 5 seconds Press for HelpPress to listen to the selected messages Choose one of the following optionsWhile listening to the selected messages you can perform a Number of actions on your selections, as previouslyCreate New Messages Press to access the message routing options Printing an e-mail or fax message on a fax machine Forward to a Fax Machine Fax NumberMessage Handling Customize Your Mailbox Message Handling Press to change your message notification Press to record your personal greetings Press to record an announcement for a mailbox you sponsorPress to change language selection Press to change Short Message Service SMS notification Press to change message envelope settings Press to change call blocking Press to change call screeningPress to access diverted call processing Unified Messaging Other Features You May HaveOther Features Voice Intercept Messaging VIM NetworkingUseful Hints Speed logon with automatic phone number identification Useful Hints Useful Hints Useful Hints Press # for help at any time Index Page Short Message Service SMS SMS Quick Reference Card Voice Intercept Messaging VIM VIM Quick Reference Card Quick Reference Card
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