AltiGen comm AltiTouch 500 manual Putting a Call on Hold, Muting a Call, Telephone Directory

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Putting a Call on Hold

The Hold button allows you to place a call on “HOLD” without disconnecting the call. When a call is on hold, you may hang up the handset without disconnecting the call.

Note: Caller will not hear music when a call is holding on the phone.

1.Press the Hold button and the current call will be placed on hold. If you were talking with the handset, you can then place the handset back in the handset cradle without disconnecting the call. If you were talking with the speakerphone, the call is placed on hold. The red Hold light is turned on when a call is on hold.

2.To continue the conversation, pick up the handset and press the Speaker button. If using headphones, press the headset button.

3.If handset is not placed in the cradle after hold, press the Hold button again to un-hold.

Muting a Call

In addition to putting a call on hold, muting a call is a good way to mute the phone so that the person on the other end of the line will not hear what you are saying. You can continue to hear the person on the other end.

1.Press the Mute button to mute the call. While a call is muted, the Speaker light will blink.

2.To release the mute, press the Mute button again and you will be able to continue the conversation. Do not hang up the phone while a call is muted or the call will be disconnected.

Telephone Directory

A directory, which holds up to 99 names and telephone numbers, makes dialing frequently used phone numbers quick and easy. You can enter the numbers and names by using the telephone keypad. Up to 27 digits can be saved as the caller’s number. Up to 15 characters can be saved as the caller’s name.

You can search for a number in the directory by entering the first character of name entered.

Storing a New Number and Name in Directory

To store a new number and name in the directory:

AltiTouch 500 Manual 15

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Sales Outside the U.S.A Effect of State LawAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Introduction OverviewControls and Functions LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual AltiTouch 500 Connections InstallationAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Making a Call Phone FunctionsEditing Telephone Number before Dialing Receiving a CallAdjusting Headset Receiver Volume Adjusting Handset Receiver VolumeAdjusting Speakerphone Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the SpeakerphoneAccessing Outside Lines Switching Between the Handset and the HeadsetRedialing Muting a Call Putting a Call on HoldTelephone Directory Storing a New Number and Name in DirectoryAltiTouch 500 Manual Dialing Telephone Numbers from the Directory Using the Keypad to Enter a NameDeleting Entries in the Directory To store a new number and name in the memory buttons Storing a New Number and Name in the Memory ButtonsCaller ID Caller ID ServiceCaller ID Display Viewing the Caller ID List Missed New Calls CountCalling Back a Number From the Caller ID List Use IndicationDeleting a Call From the Caller ID List Deleting All Calls from the Caller ID ListClearing the Message Waiting Indicator Resetting Your Telephones ProgrammingUNAVAILABLE, Private Call and Error Messages Case of DifficultyTroubleshooting Maintenance InformationAltiTouch 500 Manual Feature Tips Using the AltiGen Voice Mail SystemTo login for the first time To perform a normal login at your stationTo login from another station or as a virtual extension Remote LoginFor remote login from outside the office For standard remote loginTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsDisposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Making a Call from within the AltiGen Voice Mail System Sending MessagesTo send a message Recording Greetings Personal OptionsTo record an Initial Greeting Changing your PasswordAbout the Delivery Number Using Message NotificationTo Set Message Notification To Set Up a Reminder Call Using Reminder CallsTo Set Up Call Forwarding Feature TipsCall Forwarding Reviewing Scheduled Reminder CallsCreating a Distribution List Using Distribution ListsEditing a Distribution List Deleting a Distribution List Dynamic MessagingReviewing a Distribution List Caller’s Options ZoomerangHow it Works, with and without Caller ID To use ZoomerangTo Leave a Private Message Private MessagingTo Check Message Status or Delete Messages AltiTouch 500 Manual Basic Phone Operation Appendix a User ReferenceTransfer AltiServ Feature CodesAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual