AltiGen comm AltiTouch 500 Remote Login, To login from another station or as a virtual extension

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To login from another station or as a virtual extension:

Press ###, followed by your extension number, followed by your

password.

Remote Login

For remote login from outside the office:

Dial your company phone number and during the Auto Attendant/IVR greeting, press #, followed by your extension number, followed by your password.

For standard remote login:

The Auto Attendant/IVR must be configured. If Auto Attendant/IVR is not used in your office, someone in the office (such as the operator) must transfer you into the AltiGen Voice Mail System.

There are two ways to transfer users into AltiGen Voice Mail System:

•Normally, anyone in the office is able to send an outside user into AltiGen Voice Mail System by pressing FLASH #40 while connected to the user.

•If FLASH is disabled1, you can also login to AltiGen Voice Mail System by pressing * during the voice mail greeting of any extension. If you’re calling your own extension, you then enter your password. If you’re calling someone else’s extension, press # to enter your extension and then your password. Please see “Transfer to AltiGen Voice Mail System Feature” on page 27.

New Voice Mail Message Indicator for Remote Login

Before remote login, if the user wants to check for new messages in his voice mail box, he can call his extension and listen to the ring. If there are new messages in the voice mail box, the user will hear two short rings as the extension is ringing. If there are no new messages, the user will hear one long ring.

1FLASH may be disabled if the operator or user is using any TAPI third party application that does not support it.

26AltiTouch 500 Manual

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Effect of State Law Sales Outside the U.S.AAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Overview IntroductionControls and Functions LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual Installation AltiTouch 500 ConnectionsAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Phone Functions Making a CallEditing Telephone Number before Dialing Receiving a CallAdjusting Handset Receiver Volume Adjusting Headset Receiver VolumeAdjusting Speakerphone Receiver Volume Switching Between the Handset and the Speakerphone Receiving a Call Waiting CallSwitching Between the Handset and the Headset Accessing Outside LinesRedialing Putting a Call on Hold Muting a CallTelephone Directory Storing a New Number and Name in DirectoryAltiTouch 500 Manual Using the Keypad to Enter a Name Dialing Telephone Numbers from the DirectoryDeleting Entries in the Directory Storing a New Number and Name in the Memory Buttons To store a new number and name in the memory buttonsCaller ID Service Caller IDCaller ID Display Missed New Calls Count Viewing the Caller ID ListUse Indication Calling Back a Number From the Caller ID ListDeleting a Call From the Caller ID List Deleting All Calls from the Caller ID ListResetting Your Telephones Programming Clearing the Message Waiting IndicatorUNAVAILABLE, Private Call and Error Messages Case of DifficultyMaintenance Information TroubleshootingAltiTouch 500 Manual Using the AltiGen Voice Mail System Feature TipsTo login for the first time To perform a normal login at your stationRemote Login To login from another station or as a virtual extensionFor remote login from outside the office For standard remote loginAbout Passwords Transfer to AltiGen Voice Mail System FeatureAltiGen Voice Mail System Main Menu Options Listening to MessagesDisposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Sending Messages Making a Call from within the AltiGen Voice Mail SystemTo send a message Personal Options Recording GreetingsChanging your Password To record an Initial GreetingUsing Message Notification About the Delivery NumberTo Set Message Notification Using Reminder Calls To Set Up a Reminder CallFeature Tips To Set Up Call ForwardingCall Forwarding Reviewing Scheduled Reminder CallsUsing Distribution Lists Creating a Distribution ListEditing a Distribution List Dynamic Messaging Deleting a Distribution ListReviewing a Distribution List Zoomerang Caller’s OptionsHow it Works, with and without Caller ID To use ZoomerangPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages AltiTouch 500 Manual Appendix a User Reference Basic Phone OperationAltiServ Feature Codes TransferAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual