AltiGen comm AltiTouch 500 manual About Outcalls to Cellular or PCS Phone Numbers

Page 39

3 to save

4 to forward a copy of the message with an introduction

5 to call the sender

This is the Zoomerang feature described on page 38. Press *** to disconnect from the call and return to the AltiGen Voice Mail System.

The sender’s caller ID information is automatically captured by the AltiWare/ACM system if the caller is an internal user or an outside caller who has either a publicly listed number or has entered their callback number in the delivery options menu after leaving the mes- sage. But if the caller ID is not available, you can still use the Zoo- merang feature by manually dialing the number.

When using Zoomerang with Cellular or PCS phones, see the discus- sion in the next subsection.

6 to reply to the message

7 to rewind (during message playback)

9 to fast forward (during message playback)

# to skip

(To listen to a skipped message, press 1 again at the Main Menu.)

Note: See your System Administrator to activate or deactivate the announcement of time and date for each message before playing the message content. The time stamp can be skipped by pressing 9 during playback.

About Outcalls to Cellular or PCS Phone Numbers

When an outcall is made by the system (for One-Number-Access, Message Notification, Zoomerang, Call Forwarding, etc.), to a cellular or PCS phone, it may ring the phone once but not necessarily present the call and make a connection. This will happen if the ringback tone played by the cellular service provider does not conform to standard ringback tones. To work around this problem, instruct users to append a few commas (,) to the outcall (cellular) number when entering it. One comma provides a one second pause.

AltiTouch 500 Manual 29

Image 39
Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Sales Outside the U.S.A Effect of State LawAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Overview IntroductionControls and Functions LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual AltiTouch 500 Connections InstallationAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Receiving a Call Phone FunctionsMaking a Call Editing Telephone Number before DialingAdjusting Handset Receiver Volume Adjusting Headset Receiver VolumeAdjusting Speakerphone Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the SpeakerphoneSwitching Between the Handset and the Headset Accessing Outside LinesRedialing Storing a New Number and Name in Directory Putting a Call on HoldMuting a Call Telephone DirectoryAltiTouch 500 Manual Using the Keypad to Enter a Name Dialing Telephone Numbers from the DirectoryDeleting Entries in the Directory To store a new number and name in the memory buttons Storing a New Number and Name in the Memory ButtonsCaller ID Service Caller IDCaller ID Display Viewing the Caller ID List Missed New Calls CountDeleting All Calls from the Caller ID List Use IndicationCalling Back a Number From the Caller ID List Deleting a Call From the Caller ID ListCase of Difficulty Resetting Your Telephones ProgrammingClearing the Message Waiting Indicator UNAVAILABLE, Private Call and Error MessagesTroubleshooting Maintenance InformationAltiTouch 500 Manual To perform a normal login at your station Using the AltiGen Voice Mail SystemFeature Tips To login for the first timeFor standard remote login Remote LoginTo login from another station or as a virtual extension For remote login from outside the officeTransfer to AltiGen Voice Mail System Feature About PasswordsAltiGen Voice Mail System Main Menu Options Listening to MessagesDisposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Sending Messages Making a Call from within the AltiGen Voice Mail SystemTo send a message Recording Greetings Personal OptionsTo record an Initial Greeting Changing your PasswordUsing Message Notification About the Delivery NumberTo Set Message Notification To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingUsing Distribution Lists Creating a Distribution ListEditing a Distribution List Dynamic Messaging Deleting a Distribution ListReviewing a Distribution List To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages AltiTouch 500 Manual Basic Phone Operation Appendix a User ReferenceTransfer AltiServ Feature CodesAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual