AltiGen comm AltiTouch 500 manual Case of Difficulty, Message Indication

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Message Indication

The Message indicator flashes to indicate a message(s) in the extension’s voice mailbox, if message waiting is enabled in this line.

When you have messages waiting in your voice mailbox, an envelope- shaped Voice Mail Waiting icon “!” will flash on the LCD.

Clearing the Message Waiting Indicator

Whenever you have a new message, the red light labeled Message will flash. After you listen to your new message, the message waiting indicators will turn off automatically after a short delay.

Note: If a phone is idle with no Caller ID or Caller Name displayed in the LCD, hitting the Delete button will only clear the message waiting light, but doesn’t delete your voice mail message.

UNAVAILABLE, PRIVATE CALL and ERROR Messages

Certain messages may appear instead of a caller's name and/or number:

1.The screen will display “UNAVAILABLE” if a call is received without Caller ID. This can include long distance, international, and sometimes even local phone calls.

2.The screen will display “PRIVATE CALL” if a caller's information is blocked from being transmitted. For privacy reasons, many states allow callers the ability to block his or her

telephone information from being displayed on another person's Caller ID display.

3.The screen will display “ERROR” if the caller's information being transmitted to your telephone is corrupt or contains some errors from the transmission process.

In Case of Difficulty

Resetting Your Telephone's Programming

Electrostatic or power surge (e.g., from lightning) may cause the phone to lock up. There are two ways to reset this phone.

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Effect of State Law Sales Outside the U.S.AAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Controls and Functions OverviewIntroduction LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual Installation AltiTouch 500 ConnectionsAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Phone Functions Making a CallEditing Telephone Number before Dialing Receiving a CallAdjusting Speakerphone Receiver Volume Adjusting Handset Receiver VolumeAdjusting Headset Receiver Volume Switching Between the Handset and the Speakerphone Receiving a Call Waiting CallRedialing Switching Between the Handset and the HeadsetAccessing Outside Lines Putting a Call on Hold Muting a CallTelephone Directory Storing a New Number and Name in DirectoryAltiTouch 500 Manual Deleting Entries in the Directory Using the Keypad to Enter a NameDialing Telephone Numbers from the Directory Storing a New Number and Name in the Memory Buttons To store a new number and name in the memory buttonsCaller ID Display Caller ID ServiceCaller ID Missed New Calls Count Viewing the Caller ID ListUse Indication Calling Back a Number From the Caller ID ListDeleting a Call From the Caller ID List Deleting All Calls from the Caller ID ListResetting Your Telephones Programming Clearing the Message Waiting IndicatorUNAVAILABLE, Private Call and Error Messages Case of DifficultyMaintenance Information TroubleshootingAltiTouch 500 Manual Using the AltiGen Voice Mail System Feature TipsTo login for the first time To perform a normal login at your stationRemote Login To login from another station or as a virtual extensionFor remote login from outside the office For standard remote loginAbout Passwords Transfer to AltiGen Voice Mail System FeatureDisposing of the Messages AltiGen Voice Mail System Main Menu OptionsListening to Messages About Outcalls to Cellular or PCS Phone Numbers To send a message Sending MessagesMaking a Call from within the AltiGen Voice Mail System Personal Options Recording GreetingsChanging your Password To record an Initial GreetingTo Set Message Notification Using Message NotificationAbout the Delivery Number Using Reminder Calls To Set Up a Reminder CallFeature Tips To Set Up Call ForwardingCall Forwarding Reviewing Scheduled Reminder CallsEditing a Distribution List Using Distribution ListsCreating a Distribution List Reviewing a Distribution List Dynamic MessagingDeleting a Distribution List Zoomerang Caller’s OptionsHow it Works, with and without Caller ID To use ZoomerangTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiTouch 500 Manual Appendix a User Reference Basic Phone OperationAltiServ Feature Codes TransferAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual