AltiGen comm AltiTouch 500 manual Using the AltiGen Voice Mail System, Logging, Feature Tips

AltiGen comm AltiTouch 500 manual Receiving a Call Waiting Call, Switching Between the Handset and the Speakerphone AltiGen comm AltiTouch 500 manual Switching Between the Handset and the Headset, Redialing, Accessing Outside Lines AltiGen comm AltiTouch 500 manual Putting a Call on Hold, Muting a Call, Telephone Directory AltiGen comm manual AltiTouch 500 Manual AltiGen comm AltiTouch 500 manual Using the Keypad to Enter a Name, Dialing Telephone Numbers from the Directory AltiGen comm AltiTouch 500 manual Storing a New Number and Name in the Memory Buttons AltiGen comm AltiTouch 500 manual Caller ID Service, Caller ID Display AltiGen comm AltiTouch 500 manual Missed New Calls Count, Viewing the Caller ID List AltiGen comm AltiTouch 500 manual Use Indication, Calling Back a Number From the Caller ID List AltiGen comm AltiTouch 500 manual Case of Difficulty, Message Indication, Resetting Your Telephones Programming AltiGen comm AltiTouch 500 manual Maintenance Information, Troubleshooting AltiGen comm manual AltiTouch 500 Manual AltiGen comm AltiTouch 500 manual Using the AltiGen Voice Mail System, Logging, Feature Tips, To login for the first time AltiGen comm AltiTouch 500 manual Remote Login, To login from another station or as a virtual extension AltiGen comm AltiTouch 500 manual About Passwords, Transfer to AltiGen Voice Mail System Feature AltiGen comm AltiTouch 500 AltiGen Voice Mail System Main Menu Options, Listening to Messages, Disposing of the Messages AltiGen comm AltiTouch 500 manual About Outcalls to Cellular or PCS Phone Numbers AltiGen comm AltiTouch 500 Sending Messages, Making a Call from within the AltiGen Voice Mail System, To send a message AltiGen comm AltiTouch 500 manual Personal Options, Recording Greetings AltiGen comm AltiTouch 500 manual Changing your Password, To record an Initial Greeting AltiGen comm AltiTouch 500 manual Using Message Notification, About the Delivery Number, To Set Message Notification AltiGen comm AltiTouch 500 manual Using Reminder Calls, To Set Up a Reminder Call AltiGen comm AltiTouch 500 manual Feature Tips, Reviewing Scheduled Reminder Calls, To Set Up Call Forwarding AltiGen comm AltiTouch 500 manual Using Distribution Lists, Creating a Distribution List, Editing a Distribution List AltiGen comm AltiTouch 500 manual Dynamic Messaging, Deleting a Distribution List, Reviewing a Distribution List AltiGen comm AltiTouch 500 manual Caller’s Options, How it Works, with and without Caller ID, To use Zoomerang AltiGen comm AltiTouch 500 manual Private Messaging, To Leave a Private Message, To Check Message Status or Delete Messages AltiGen comm manual AltiTouch 500 Manual AltiGen comm AltiTouch 500 manual Appendix a User Reference, Basic Phone Operation AltiGen comm AltiTouch 500 manual AltiServ Feature Codes, Transfer AltiGen comm AltiTouch 500 manual Appendix a User Reference AltiGen comm manual AltiTouch 500 Manual AltiGen comm AltiTouch 500 manual Index AltiGen comm manual AltiTouch 500 Manual AltiGen comm manual AltiTouch 500 Manual
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C H A P T E R 5

Using the AltiGen Voice Mail System

This chapter describes the features and functions in the AltiGen Voice Mail System, the voice messaging subsystem of the AltiWare/ACM system. The AltiGen Voice Mail System includes basic voice mail functions and more sophisticated features such as an interface with email.

The AltiGen Voice Mail System voice prompts provide instructions and options for all functions. From any menu, press 0 to repeat your options or

*to return to the previous menu.

Feature Tips

Each time you login to the AltiGen Voice Mail System, you hear a Feature Tip—helpful tips and reminders of the most useful features for optimal use of the AltiWare/ACM system.

Logging In

To login for the first time:

1.From your station, press ##.

2.Enter the default password your system administrator has given you.

Note: The default password is for initial login only; be sure to change it as soon as possible.

To change your password, after pressing 4 at the Main Menu to hear the Personal Options …

1.Press 2 for the Password options

2.Press 1 to change the password

3.Enter a new password. See “About Passwords” on page 27.

To perform a normal login at your station:

Press ##, followed by your password.

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Sales Outside the U.S.A Effect of State LawAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Controls and Functions OverviewIntroduction LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual AltiTouch 500 Connections InstallationAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Receiving a Call Phone FunctionsMaking a Call Editing Telephone Number before DialingAdjusting Speakerphone Receiver Volume Adjusting Handset Receiver VolumeAdjusting Headset Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the SpeakerphoneRedialing Switching Between the Handset and the HeadsetAccessing Outside Lines Storing a New Number and Name in Directory Putting a Call on HoldMuting a Call Telephone DirectoryAltiTouch 500 Manual Deleting Entries in the Directory Using the Keypad to Enter a NameDialing Telephone Numbers from the Directory To store a new number and name in the memory buttons Storing a New Number and Name in the Memory ButtonsCaller ID Display Caller ID ServiceCaller ID Viewing the Caller ID List Missed New Calls CountDeleting All Calls from the Caller ID List Use IndicationCalling Back a Number From the Caller ID List Deleting a Call From the Caller ID ListCase of Difficulty Resetting Your Telephones ProgrammingClearing the Message Waiting Indicator UNAVAILABLE, Private Call and Error MessagesTroubleshooting Maintenance InformationAltiTouch 500 Manual To perform a normal login at your station Using the AltiGen Voice Mail SystemFeature Tips To login for the first timeFor standard remote login Remote LoginTo login from another station or as a virtual extension For remote login from outside the officeTransfer to AltiGen Voice Mail System Feature About PasswordsDisposing of the Messages AltiGen Voice Mail System Main Menu OptionsListening to Messages About Outcalls to Cellular or PCS Phone Numbers To send a message Sending MessagesMaking a Call from within the AltiGen Voice Mail System Recording Greetings Personal OptionsTo record an Initial Greeting Changing your PasswordTo Set Message Notification Using Message NotificationAbout the Delivery Number To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingEditing a Distribution List Using Distribution ListsCreating a Distribution List Reviewing a Distribution List Dynamic MessagingDeleting a Distribution List To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiTouch 500 Manual Basic Phone Operation Appendix a User ReferenceTransfer AltiServ Feature CodesAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual
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