AltiGen comm AltiTouch 500 AltiGen Voice Mail System Main Menu Options, Listening to Messages

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If you leave a voicemail message and press # for delivery options and then

#to send it, you are given the option to return to the Auto Attendant/IVR to try other extensions.

AltiGen Voice Mail System Main Menu Options

Once you’ve successfully logged into the AltiGen Voice Mail System, you are presented with the following options at the Main Menu:

1.Listen to New Messages

2.Review Saved Messages

3.Send a Message

4.Access Personal Options

5.Access Private Messaging Options

6.Phrase Management (system manager extension only)

9.Transfer Out of Voice Mail (for remote access AltiGen Voice Mail System only)

#.Make a Call

Listening to Messages

If there are new messages in your voice mail box, the Message button on the LCD flashes and the dial tone changes from a constant tone to a broken tone. At the Main Menu, the AltiGen Voice Mail System announces the presence of new and saved messages.

To check voice mail messages, press…

•1 for new messages

•2 for saved messages

The Main Menu options 1, 2, and 8 are not available and are not announced if there are no new or saved messages.

Disposing of the Messages

After or while listening to a new or saved message, you have the following options. Press…

•1 to delete

•2 to replay

28AltiTouch 500 Manual

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Effect of State Law Sales Outside the U.S.AAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Controls and Functions OverviewIntroduction LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual Installation AltiTouch 500 ConnectionsAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Editing Telephone Number before Dialing Phone FunctionsMaking a Call Receiving a CallAdjusting Speakerphone Receiver Volume Adjusting Handset Receiver VolumeAdjusting Headset Receiver Volume Switching Between the Handset and the Speakerphone Receiving a Call Waiting CallRedialing Switching Between the Handset and the HeadsetAccessing Outside Lines Telephone Directory Putting a Call on HoldMuting a Call Storing a New Number and Name in DirectoryAltiTouch 500 Manual Deleting Entries in the Directory Using the Keypad to Enter a NameDialing Telephone Numbers from the Directory Storing a New Number and Name in the Memory Buttons To store a new number and name in the memory buttonsCaller ID Display Caller ID ServiceCaller ID Missed New Calls Count Viewing the Caller ID ListDeleting a Call From the Caller ID List Use IndicationCalling Back a Number From the Caller ID List Deleting All Calls from the Caller ID ListUNAVAILABLE, Private Call and Error Messages Resetting Your Telephones ProgrammingClearing the Message Waiting Indicator Case of DifficultyMaintenance Information TroubleshootingAltiTouch 500 Manual To login for the first time Using the AltiGen Voice Mail SystemFeature Tips To perform a normal login at your stationFor remote login from outside the office Remote LoginTo login from another station or as a virtual extension For standard remote loginAbout Passwords Transfer to AltiGen Voice Mail System FeatureDisposing of the Messages AltiGen Voice Mail System Main Menu OptionsListening to Messages About Outcalls to Cellular or PCS Phone Numbers To send a message Sending MessagesMaking a Call from within the AltiGen Voice Mail System Personal Options Recording GreetingsChanging your Password To record an Initial GreetingTo Set Message Notification Using Message NotificationAbout the Delivery Number Using Reminder Calls To Set Up a Reminder CallCall Forwarding Feature TipsTo Set Up Call Forwarding Reviewing Scheduled Reminder CallsEditing a Distribution List Using Distribution ListsCreating a Distribution List Reviewing a Distribution List Dynamic MessagingDeleting a Distribution List How it Works, with and without Caller ID ZoomerangCaller’s Options To use ZoomerangTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiTouch 500 Manual Appendix a User Reference Basic Phone OperationAltiServ Feature Codes TransferAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual