AltiGen comm AltiTouch 500 manual Using Message Notification, About the Delivery Number

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Using Message Notification

When you’re away from your desk, you can use the Message Notification function to alert you about incoming messages. When a caller leaves a message in your voice mailbox, the system calls the extension, phone number or pager that you designate—the delivery phone number. The AltiGen Voice Mail System then prompts you for your password and places you at the Main Menu.

About the Delivery Number

When setting this delivery phone number, the AltiGen Voice Mail System asks you to enter the number (up to a maximum of 64 digits), using the long distance prefix 1 for out of area phone numbers. You must also identify the type of number: extension, phone number, or pager. You don’t need to enter the trunk, route access trunk, or route access code as part of the number.

The destination number cannot be a virtual extension or workgroup pilot extension. Also, please see “About Outcalls to Cellular or PCS Phone Numbers” on page 29.

If the system is unable to reach you for Message Notification or Reminder Calls, it will play “Attempts to reach you earlier were unsuccessful” the next time you login to the AltiGen Voice Mail System. Also, the system cannot reach you at an outside location if there are no trunk lines available when the system attempts to make the call.

To Set Message Notification:

After pressing 4 at the Main Menu to hear the Personal Options menu, press 3 to hear the Message Notification options, then press…

•1 to enable notification for urgent messages only

•2 to enable notification for all messages

•3 to disable message notification

•4 to enable notification for all voice mails and emails

•5 to set or change notification phone number, pager number, or extension

•6 to set a notification schedule, and then select one of the follow- ing options:

—1 to activate notification at all times

—2 to activate notification during off hours

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Sales Outside the U.S.A Effect of State LawAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Introduction OverviewControls and Functions LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual AltiTouch 500 Connections InstallationAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Receiving a Call Phone FunctionsMaking a Call Editing Telephone Number before DialingAdjusting Headset Receiver Volume Adjusting Handset Receiver VolumeAdjusting Speakerphone Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the SpeakerphoneAccessing Outside Lines Switching Between the Handset and the HeadsetRedialing Storing a New Number and Name in Directory Putting a Call on HoldMuting a Call Telephone DirectoryAltiTouch 500 Manual Dialing Telephone Numbers from the Directory Using the Keypad to Enter a NameDeleting Entries in the Directory To store a new number and name in the memory buttons Storing a New Number and Name in the Memory ButtonsCaller ID Caller ID ServiceCaller ID Display Viewing the Caller ID List Missed New Calls CountDeleting All Calls from the Caller ID List Use IndicationCalling Back a Number From the Caller ID List Deleting a Call From the Caller ID ListCase of Difficulty Resetting Your Telephones ProgrammingClearing the Message Waiting Indicator UNAVAILABLE, Private Call and Error MessagesTroubleshooting Maintenance InformationAltiTouch 500 Manual To perform a normal login at your station Using the AltiGen Voice Mail SystemFeature Tips To login for the first timeFor standard remote login Remote LoginTo login from another station or as a virtual extension For remote login from outside the officeTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsDisposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Making a Call from within the AltiGen Voice Mail System Sending MessagesTo send a message Recording Greetings Personal OptionsTo record an Initial Greeting Changing your PasswordAbout the Delivery Number Using Message NotificationTo Set Message Notification To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingCreating a Distribution List Using Distribution ListsEditing a Distribution List Deleting a Distribution List Dynamic MessagingReviewing a Distribution List To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDTo Leave a Private Message Private MessagingTo Check Message Status or Delete Messages AltiTouch 500 Manual Basic Phone Operation Appendix a User ReferenceTransfer AltiServ Feature CodesAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual