AltiGen comm AltiTouch 500 manual Personal Options, Recording Greetings

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To place a call, press # at the Main Menu, then dial the number or extension.

For external numbers, dial the trunk access code (e.g., 9 or 8) and any long distance prefix such as 1 and area code. Press *** to disconnect from the call and return to the AltiGen Voice Mail System.

Personal Options

Personalize your AltiGen Voice Mail System by creating unique greetings and customizing the system to notify you of important calls or remind you about meetings and action items.

At the Main Menu, press 4 for the following Personal Options:

•Personal Greetings

•Password

•Message Notification

•Reminder Call

•Call Forwarding

•Feature Tips

•Distribution Lists

•Log on/off IP Extension

Recording Greetings

At the Personal Options menu, press 1 to record greetings, then press…

•1 to access your Personal Greeting.

Record your greeting and press # when finished. Example: “Hi, this is Mary Smith. I am unable to answer your call at this time. Please leave a detailed message and I will return your call promptly.”*

•2 to record your Directory Name.

Record your full name and press # when finished.

•3 to select which greeting to use (greeting 1 through 9).

Note: An agent extension can also select a greeting through AltiView or AltiAgent.

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Contents AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Sales Outside the U.S.A Effect of State LawAltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Controls and Functions OverviewIntroduction LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual AltiTouch 500 Connections InstallationAltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Making a Call Phone FunctionsEditing Telephone Number before Dialing Receiving a CallAdjusting Speakerphone Receiver Volume Adjusting Handset Receiver VolumeAdjusting Headset Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the SpeakerphoneRedialing Switching Between the Handset and the HeadsetAccessing Outside Lines Muting a Call Putting a Call on HoldTelephone Directory Storing a New Number and Name in DirectoryAltiTouch 500 Manual Deleting Entries in the Directory Using the Keypad to Enter a NameDialing Telephone Numbers from the Directory To store a new number and name in the memory buttons Storing a New Number and Name in the Memory ButtonsCaller ID Display Caller ID ServiceCaller ID Viewing the Caller ID List Missed New Calls CountCalling Back a Number From the Caller ID List Use IndicationDeleting a Call From the Caller ID List Deleting All Calls from the Caller ID ListClearing the Message Waiting Indicator Resetting Your Telephones ProgrammingUNAVAILABLE, Private Call and Error Messages Case of DifficultyTroubleshooting Maintenance InformationAltiTouch 500 Manual Feature Tips Using the AltiGen Voice Mail SystemTo login for the first time To perform a normal login at your stationTo login from another station or as a virtual extension Remote LoginFor remote login from outside the office For standard remote loginTransfer to AltiGen Voice Mail System Feature About PasswordsDisposing of the Messages AltiGen Voice Mail System Main Menu OptionsListening to Messages About Outcalls to Cellular or PCS Phone Numbers To send a message Sending MessagesMaking a Call from within the AltiGen Voice Mail System Recording Greetings Personal OptionsTo record an Initial Greeting Changing your PasswordTo Set Message Notification Using Message NotificationAbout the Delivery Number To Set Up a Reminder Call Using Reminder CallsTo Set Up Call Forwarding Feature TipsCall Forwarding Reviewing Scheduled Reminder CallsEditing a Distribution List Using Distribution ListsCreating a Distribution List Reviewing a Distribution List Dynamic MessagingDeleting a Distribution List Caller’s Options ZoomerangHow it Works, with and without Caller ID To use ZoomerangTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiTouch 500 Manual Basic Phone Operation Appendix a User ReferenceTransfer AltiServ Feature CodesAppendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual