Chapter 2 Preparing to Install the Cisco ADE 2130 and 2140 Series Appliance
Preparing Your Site for Installation
The Cisco warranty page appears.
d.Review the document online, or click the PDF icon to download and print the document in PDF.
Step 4 You can also contact the Cisco Service and Support website for assistance at:
http://www.cisco.com/en/US/support/
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10)working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times can vary depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number and website
Product model number
Product serial number1
Maintenance contact number
1.See the “Product Serial Number Location” section on page
Required Tools and Equipment
Caution The fastener pack, within the
You need the following tools and equipment to install the Cisco ADE 2130 and 2140 Series appliance in a 2- or
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
•
•Number 2 Phillips screwdriver.
•
–To remove the cover, if you are upgrading memory or other components
Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide
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