Cisco Systems 2140, 2130 manual Reading the LEDs, Front-Panel LEDs

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Appendix A Troubleshooting

Reading the LEDs

–Check the adapter card. There might be a problem with the adapter card. Refer to the documentation that was included with your adapter card.

–For warranty information, refer to the Cisco Information Packet publication that shipped with your appliance or contact your customer service representative.

•The Cisco ADE 2130 and 2140 Series appliance powers up and boots only when a particular cable is disconnected.

–There might be a problem with the cable. For warranty information, refer to the Cisco Information Packet publication that shipped with your appliance or contact your customer service representative.

Reading the LEDs

There are several LEDs on the Cisco ADE 2130 and 2140 Series appliance. LEDs serve the following purposes:

•Indicate that basic power is available to the appliance

•Guide you to a broken adapter card, or to one that has failed its diagnostics

•Give an indication that traffic is flowing through the adapter card to the appliance

The LEDs on the front panel of the Cisco ADE 2130 and 2140 appliance and corresponding adapter card are aids for determining appliance and adapter performance and operation.

Front-Panel LEDs

Figure A-1shows the locations of the appliance’s front-panel LEDs. Table A-1describes these LEDs.

Figure A-1 Front-Panel LEDs

A1 B2 C3 D4 E5

9I

Table A-1

8	7	6	231190
H	G	F

Front-Panel LEDs

	LED	Color	State	Description

	Appliance Power	Green	On	Power on
	(location 1)
	(location 1)	Off	Off	Power off
		Off	Off	Power off

Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide

	78-18579-02	A-5

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Contents Text Part Number Americas HeadquartersCopyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Lifting Guidelines Preparing Your Site for Installation Powering Up the Cisco ADE 2130 and 2140 Series Appliance Appliance C-2 About This Guide Organization Document Revision HistoryObjectives AudienceChapter Title Description ConventionsBewaar Deze Instructies Safety WarningsWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Spara Dessa Anvisningar GEM Disse Anvisninger Xiv Related Documentation Obtaining Documentation and Submitting a Service RequestXvi A P T E R Model Product OverviewProduct Serial Number Location Cisco ADE 2130 and 2140 Series Appliance Configurations Cisco Product Identification ToolCisco ADE 2130 Series Appliance CADE-2U-AC-PSU= Specification Description Cisco Spare Part NumberCisco ADE 2140 Series Appliance GB Sdram CADE-RAM-25EF=Cisco ADE 2130 and 2140 Series Appliance Front View Hardware FeaturesColor State Description Front Control Panel LEDs and SwitchesCisco ADE 2130 and 2140 Series Appliance Rear View SwitchUsed used NIC LEDsAC and DC Power Supply LEDs Ethernet Port NIC 1 and NIC Input/Output Ports and ConnectorsEthernet Port Pin Signal Description Serial Console PortType Description Signal Description RTS CTS DTR DSR TXD RXD GND RJ-45-to-DB-9 Terminal Adapter ConsoleDC Power Supply Input AC and DC Power SuppliesOvercurrent Protection OCP Overtemperature Protection OTPEnvironmental Monitoring Regulatory ComplianceA P T E R General Precautions Safety GuidelinesSafety with Electricity Safety with EquipmentPage Preventing Electrostatic Discharge Damage Preparing Your Site for Installation Lifting GuidelinesSite Planning Post Open Rack Rack Installation Safety GuidelinesSite Environment Airflow Guidelines Temperature and Humidity GuidelinesSpecification Minimum Maximum Power ConsiderationsDC Power Supply Safety Considerations Method of ProcedureUnpacking and Checking the Contents of Your Shipment Cisco Part Number Cisco Information Packet and WarrantyRequired Tools and Equipment Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberInstallation Checklist Creating a Site LogTask Verified by Date Ethernet and Console Port Considerations NIC 1 and NIC 2 RJ-45 Ethernet ConnectionsSerial Console Port Connections 78-18579-02 Page Installing the Cisco ADE 2130 and 2140 Series Appliance Rack-Mounting Configuration Guidelines Installing the Cisco ADE 2130 and 2140 Series Appliance 2-Post Rack-Mount Kit Post Rack-Mount Hardware KitAttaching the L Brackets to the Appliance Mid-Mounting in a 2-Post RackAttaching an L Bracket to a Center Post Installing the Appliance in the Rack4-post Rails and Brackets Item No Description Quantity Attaching the Inner Slide Rails to the ApplianceAttaching the Outer Slide Rails to the Rack Installing the Appliance into the RackInstalling Appliance into Rack Cisco ADE 2130 and 2140 Series Appliance Power Connecting the Appliance AC Power Connecting the Appliance DC Power and Ground Power ConnectionsGrounding the Rack Grounding Connections 10 Stripping the Ground Wire Wiring the DC-Input Power Source 12 Stripping the Power Wire Connecting the Network Interface Connecting the Network and Console CablesCable Management Connecting the ConsolePower-Up Procedure AC Power Supply Powering Up the Cisco ADE 2130 and 2140 Series ApplianceChecking the LEDs Power-Up Procedure DC Power SupplyADE 2130 and 2140 Appliance Front-Panel LEDs A P T E R Description Cisco Spare Part Number Preparing for a Successful InstallationBefore You Begin Hardware OptionsBeginning the Installation Tools and Supplies NeededRemoving the Cover Removing the Cisco ADE 2130 and 2140 Series Appliance Cover Removing the Front Bezel Installing a Hard Drive Tray into the ApplianceRemoving the Hard Drive Tray Removing the Processor Air Duct Removing and Installing the Processor Air DuctTo remove the processor air duct Installing the Processor Air Duct Installing and Removing MemoryBranch Channel B Channel a Installing DIMMs Installing DIMMsRemoving DIMMs Removing and Installing the PCI Adapter CardConfiguration Lower Slot Upper Slot Configuration Bottom Slot Middle Slot Top SlotPCI riser assembly Pins Removing the PCI Riser AssemblyRemoving a Full-Height Adapter Card Removing a PCI Adapter CardInstalling a PCI Adapter Card Installing the PCI Riser Assembly Installing or Replacing a Power SupplyAC and DC Power Supply Modules Replacing a Redundant Power SupplyAdding a New Redundant Power Supply Replacing a Nonredundant Power SupplyInstalling the Cover Completing the Installation231198 Page Troubleshooting Overview TroubleshootingProblem Solving Environmental Reporting Features Troubleshooting the Power and Cooling SystemsTroubleshooting Adapter Cards, Cables, and Connections Front-Panel LEDs Reading the LEDsFigure A-2 NIC 1 and NIC 2 LEDs NIC LEDsCisco Product Identification Tool Product Serial Number LocationPage Site Log Initials DateMaintaining Your Site Environment Maintaining the Cisco ADE 2130 ApplianceAdapter Cards General Exterior Cleaning and InspectionCables and Connectors ApplianceCooling TemperatureElectromagnetic and Radio Frequency Interference HumidityAltitude Electrostatic DischargeMagnetism Power Source InterruptionsPage Numerics EMI See ESDNIC See MOPRFI Preventing effects RJ-45 pinout NIC Safety guidelinesIN-5 IN-6