Troubleshooting | 9 | |||||
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Symptom | Possible Cause(s) | Corrective Action | ||||
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Motor will not run | Disconnect switch is off | Be sure switch is on. | ||||
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| Fuse is blown or circuit breaker tripped | Replace fuse or reset circuit breaker. | ||||
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| Starting switch is defective | DISCONNECT POWER; Replace starting switch. | ||||
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| Wires at motor are loose, disconnected, or | Refer to instructions on wiring (Page 9). DISCONNECT POWER; check and | ||||
| wired incorrectly | tighten all wiring. | ||||
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| Capacitor voltage may be hazardous. To discharge capacitor, | |
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| hold insulated handle screwdriver BY THE HANDLE and short capacitor | |||
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| terminals together. Do not touch metal screwdriver blade or capacitor terminals. | ||||
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| If in doubt, consult a qualified electrician. | ||||
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| Pressure switch contacts are dirty | DISCONNECT POWER and file contacts with emery board or nail file. | ||||
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Motor runs hot and overload | Motor is wired incorrectly | Refer to instructions on wiring. | ||||
kicks off |
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Voltage is too low | Check with power company. Install heavier wiring if wire size is too small (See | |||||
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| Electrical / Wiring Chart). | ||||
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| Pump cycles too frequently | See section below on too frequent cycling. | ||||
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Motor runs but no water is | Pump in new installation did not pick up | In new installation: | ||||
delivered* | prime through: | 1. | ||||
| 1. Improper priming | 2. Check all connections on suction line, AVC, and ejector with soapy water or | ||||
* Stop pump; then check | 2. Air leaks | shaving cream. | ||||
3. Leaking foot valve or check valve | 3. Replace foot valve or check valve. | |||||
prime before looking for | ||||||
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Pump has lost prime through: | In installation already in use: | |||||
other causes. Unscrew | ||||||
priming plug and see if | 1. Air leaks | 1. Check all connections on suction line and shaft seal. | ||||
water is in priming hole. | 2. Water level below suction pipe inlet | 2. Lower suction line into water and | ||||
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| exceeds 25’ (7.6M), a deep well pump is needed. | ||||
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| Foot valve or strainer is plugged | Clean foot valve or strainer. | ||||
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| Ejector or impeller is plugged | Clean ejector or impeller. | ||||
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| Check valve or foot valve is stuck shut | Replace check valve or foot valve. | ||||
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| Pipes are frozen | Thaw pipes. Bury pipes below frost line. Heat pit or pump house. | ||||
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| Foot valve and/or strainer are buried in | Raise foot valve and/or strainer above bottom of water source. Clean foot valve | ||||
| sand or mud | and strainer. | ||||
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| Water level is too low for shallow well | A deep well jet will be needed if your well is more than 25’ (7.6M) depth to | ||||
| setup to deliver water | water. | ||||
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Pump does not deliver water to | Water level in well is lower than estimated | A new nozzle and venturi combination may be needed. | ||||
full capacity (Also check point |
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Steel piping (if used) is corroded or limed, | Replace with plastic pipe where possible, otherwise with new steel pipe. | |||||
3 immediately above) | ||||||
causing excess friction |
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| Piping is too small in size | Use larger piping. | ||||
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Pump delivers water but does | Pressure switch is out of adjustment or | DISCONNECT POWER; adjust or replace pressure switch. | ||||
not shut off or pump cycles too | contacts are welded together |
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frequently |
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Faucets have been left open | Close faucets. | |||||
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| Venturi, nozzle or impeller is clogged | Clean venturi, nozzle or impeller. | ||||
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| Standard pressure tank is waterlogged and | Drain tank to air volume control port. Check AVC for defects. Check all | ||||
| has no air cushion | connections for air leaks. | ||||
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| Pipes leak | Check connections. | ||||
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| Foot valve leaks | Replace foot valve. | ||||
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| Pressure switch is out of adjustment | Adjust or replace pressure switch. | ||||
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| Air charge too low in | DISCONNECT POWER and open faucets until all pressure is relieved. Using | ||||
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| tire pressure gauge, check air pressure in tank at valve stem located on the tank. | ||||
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| If less than pressure switch | ||||
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| outside source until air pressure is 2 PSI less than | ||||
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| air valve for leaks (use soapy solution) and replace core if necessary. | ||||
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Air spurts from faucets | Pump is picking up prime | When pump has picked up prime, it should pump solid water with no air. | ||||
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| Leak in suction side of pump | Suction pipe is sucking air. Check joints for leaks with soapy water. | ||||
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| Well is gaseous | Consult factory about installing a sleeve in the well. | ||||
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| Intermittent | Lower foot valve if possible, otherwise restrict pump discharge. | ||||
| drawn down below foot valve.) |
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For parts or assistance, call Simer Customer Service at