HP MSL6000 manual Fault Symptom Codes FSCs, Erp

Page 103

Fault Symptom Codes (FSCs)

An FSC is accompanied by a descriptive message and instructions for clearing the fault.

NOTE: If an error message appears that is not included in Table 10, write down the fault code number and follow the recovery procedure. If the same error occurs again, contact your authorized service provider. If you did not write down the fault code number, you can retrieve it from the error log.

Table 10 Fault Symptom Codes

 

 

 

 

 

FSC

Message

ERP

0306

Novram Update Error

Press the Enter button to reboot.

 

(The firmware update failed.)

Attempt firmware upgrade.

 

 

 

 

0501

Barcode Not Active Error

Turn off power to the library and inspect

 

(The hardware could not detect a bar

 

connectors and cables.

 

 

 

 

code reader.)

 

 

 

 

 

 

0901

OS Catastrophic Error

Press the Enter button to reboot.

 

 

 

 

0902

OS Task Exit Error

Cycle power to the library or reboot

 

(TCP/IP data error)

 

using the GUI touch screen.

 

Check the ethernet connections on the

 

 

 

 

 

router for the master to slave(s)

 

 

 

communication.

 

 

 

 

0A01

Invalid Ethernet (MAC) Address

Cycle power to the library or reboot

 

(The library’s ethernet (MAC) address

 

using the GUI touch screen.

 

Check IP address.

 

stored in the non-volatile configuration is

 

not valid. The last three octets are either

 

 

 

0:0:0, or 255:255:255.)

 

 

 

 

 

 

0A02

Invalid IP subnet Mask

Invalid user initiated operation. Set

 

(255.255.255.255)

 

parameters correctly and try again.

 

(The ethernet subnet mask stored in the

Ensure configuration options are set

 

nonvolatile configuration is not valid -

 

correctly.

 

255.255.255)

 

 

 

 

 

 

0B01

Public Ethernet Open Error

Make sure a valid Ethernet address has

 

(The library could not initialize the public

 

been programmed using the LCD touch

 

 

display. (Menu -> Maintenance ->

 

Ethernet interface)

 

 

 

Library)

 

 

 

 

 

Reboot the library

 

 

 

 

MSL6000 series tape library user guide 103

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Contents HP StorageWorks MSL6000 series tape library user guide Page Contents Remote Management Interface OperationTroubleshooting MaintenanceRegulatory compliance notices Specifications Index Figures Configuration ExamplesElectrostatic Discharge Optional Fibre Channel CardPage Tables Page Related documentation About this guideDocument conventions Convention Element Document conventions and symbolsHP-authorized reseller HP technical supportHelpful web sites Page Models IntroductionAccessories Tape Drives Library tape drive locations Ultrium Tape DrivesHP Ultrium 960 format trademark Ultrium Tape CartridgesSdlt Tape Drives Sdlt Tape Cartridges Magazines Library power supplies Power SuppliesLibrary Controller Board RoboticsLibrary controller board Library controller board connections Factory-Defined Accessory PCI SlotsEmbedded Network Storage Router Optional Front Panel IndicatorsLibrary front panel Multi Unit Library SystemsLibrary PTM mounting location Converting a Tabletop Model to a Rackmount Model InstallationConverting a tabletop model four-drive model shown Setting Up the Rackmount ModelMSL6000 series tape library user guide Installation MSL6000 series tape library user guide Securing the library Converting a Rackmount Model to a Tabletop ModelConverting a rackmount model two-drive model shown Applying Power to the LibraryCabling for Scsi Configurations Two Tape Drives, Dual Host System Supported Scsi CablesFour Tape Drives, Dual Host System Changing Default Configuration Settings Library ConfigurationSetting a Scsi ID Library Configuration Setting Up a Reserved Slot #24 #23 #22 #21 #20 #19 #18 #17 #16 #15 #14 #13 #12 Reserved Slot NumberingReserved slot locations, Ultrium MSL6030 Reserved slot locations, lower module, Sdlt Cleaning Slot #2 Cleaning Slot #0 Cleaning Slot #1 Library Configuration IP address determination screen Configuring the Network SettingsLibrary Configuration Front Panel OperationMagazine Doors Magazine door mechanical releases emergency access Front Panel and Media Security Locks IndicatorsGUI Touch Screen Operation Host System Library Display Screens and OptionsInitialization Screen Library Status ScreenOperation Magazine Access Mail Slot Access Left-hand Magazines OnlyTechnical Support Information Move Media Magazine access screen two-drive model shownGUI Contrast Controls PowerStatus Power-down confirmation message screenOnline Cartridge MapMenu View System Data Area Menu SelectionsLibrary Options Enabled Drive and Slot Numbering Scsi Options Module ConfigurationSCSI-3 PID Generate Unit Attention Reports Network Options Default view network options screenLibrary Info Edit Options AreaLibrary Scsi Utilities Area PasswordsNetwork Diagnostics screen four-drive model shown DiagnosticsFactory Inserting and Removing Tape CartridgesSecurity Level Removing tape cartridge magazines Removing MagazinesInserting Cartridges into a Magazine Using Mail Slots Left-hand Magazines OnlyLeft-hand magazine mail slot two-drive model shown Labeling Tape CartridgesAttaching a bar code label to an Ultrium tape cartridge Ultrium LabelsSdlt Labels Proper Ultrium bar code label placementAttaching a bar code label to an Sdlt tape cartridge Media Label IdentifiersOverview Remote Management InterfaceAccessing the Remote Management Interface MSL6000 series tape library user guide Status Using Menu ButtonsClick Execute the Move Move MediaSetup screen SetupLibrary configuration screen Drive Configuration Scsi ConfigurationFunctions History Changing the Remote Management Interface PasswordsMSL6000 series tape library user guide Remote Management Interface Using the Library Maintenance Menu MaintenanceMaintaining Tape Cartridges Ultrium Cartridges Sdlt Cartridges Running a Cleaning CartridgeManually Running a Cleaning Cartridge Automatically Running a Cleaning CartridgeRunning a Cleaning Cartridge from a Tape Cartridge Slot Running a Cleaning Cartridge from a Mail SlotRunning a Cleaning Cartridge from a Cleaning Slot Replacing a Cleaning Cartridge in a Right Magazine Replacing a Cleaning Cartridge in a Reserved SlotReplacing a Cleaning Cartridge in a Mail Slot Updating Firmware Updating firmware using the Remote Management InterfaceUsing a Serial Connection Using HP StorageWorks Library & Tape ToolsFirmware Flashing Procedure Maintenance Identifying Platform Problems TroubleshootingTroubleshooting flow chart Performing Error RecoveryERP Fault Symptom Codes FSCsEnsure Scsi options are set correctly FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC Null FSC FSC Magazine in the master module FSC FSC Troubleshooting General Problems Troubleshooting Run a Vertical Calibration test from Check the host device file system access permissions Lvds or single-ended Scsi and is properly installed RAID Using Diagnostic Support ToolsHP StorageWorks Library and Tape Tools Running Library Diagnostic TestsMSLUtil Their status FCC rating label Regulatory compliance noticesRegulatory compliance identification numbers Federal Communications Commission noticeClass a equipment Canadian notice Avis CanadienModification CablesJapanese notices European Union noticeClass B equipment Class a equipment Class B equipment Japanese power cord statementKorean notices Taiwanese noticesLaser compliance notices Taiwan battery recycle statementDutch laser notice French laser notice Italian laser notice German laser noticeJapanese laser notice Spanish laser notice Recycling noticesDutch notice Danish noticeCzecholslovakian notice French notice Estonian notice Finnish noticeGreek notice German noticeHungarian notice Italian notice Latvian notice Lithuanian notice Descarte de Lixo Elétrico na Comunidade Européia Polish notice Portuguese noticeSlovakian notice Slovenian notice Spanish notice Swedish notice Power SpecificationsMechanical Environmental All Models Acoustics Safety and RegulatorySpecifications Grounding Methods Electrostatic DischargeElectrostatic Discharge Scsi Cable Configurations Configuration ExamplesMSL6030/MSL6026, 2 hosts/2 drives Configuration ExamplesHost Prerequisites Optional Fibre Channel CardPower Indicator Connectors and IndicatorsSerial Port Ethernet Port ConfigurationScsi Vhdci Connectors Default Ethernet SettingsMSL6030/MSL6026 standalone MSL6060/MSL6052 standalone Optional Fibre Channel Card FCC Index170 PTM 176 Figures Page Page Page Tables
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