HP MSL6000 manual Lvds or single-ended Scsi and is properly installed

Table 11 Troubleshooting General Problems (continued)

Problem	Solution
Host does not detect the library.	• Ensure that the HBA type matches the library type
	(LVDS or single-ended SCSI) and is properly installed
	and configured.
	• Check that the library is terminated and properly
	cabled.
	• Check that the SCSI cable length limits have not
	been exceeded.
	NOTE: SCSI cable length limits are very short on a
	Single-Ended bus.
	• Ensure that the terminator is compatible with the
	library (LVDS or single-ended SCSI).
	• Check for SCSI ID conflicts.
	• Check that the HBA is recognized by the operating
	system and properly configured.
	• Check that the application software is compatible
	with the library, and that it has all necessary patches
	and updates.
	• Check that the device is properly installed and
	configured using HP StorageWorks Library & Tape
	Tools, available from
	http://www.hp.com/support/tapetools
	• Power cycle the library and power down the host.
	Wait until the library completes its power cycle
	before powering up the host.
	• If using Fibre Channel, make sure you power on the
	devices in the correct order (switch, hub, library,
	host).
	• If using Fibre Channel, make sure there is not a
	zoning issue that is preventing the host from seeing
	the library.
	• If using Fibre Channel, make sure that the router sees
	the library and/or drives.
	• Contact your authorized service provider.

MSL6000 series tape library user guide 139