HP MSL6000 manual Fsc

Page 124

Table 10 Fault Symptom Codes (continued)

 

 

 

 

FSC

Message

ERP

3300

Rotary Jammed

Press the Enter button to reboot.

 

(Rotary track could not reach target

Cycle power to the library or reboot

 

location.)

using the GUI touch screen.

 

 

Ensure that there are no obstructions

 

 

inside the library (all cartridges are in

 

 

magazines).

 

 

Ensure cartridges are fully inserted in the

 

 

magazine(s).

 

 

 

3301

Shuttle on Wrong Side Of The Rotary

Press the Enter button to reboot.

 

(Zone indicators show that the shuttle is

Cycle power to the library or reboot

 

backwards on the rotary track during

using the GUI touch screen.

 

power-up initialization.)

 

 

 

 

3303

Shuttle Not Attached to Cable

Cycle power to the library or reboot by

 

 

using the LCD touch display.

 

 

• Check cable connections.

 

 

 

3400

Pass-through Elevator Jammed

Press the Enter button to reboot.

 

(Pass-through shuttle could not reach

Cycle power to the library or reboot

 

target location.)

using the GUI touch screen.

 

 

Ensure that there are no obstructions

 

 

inside the library (all cartridges are in

 

 

magazines).

 

 

Check pass-through alignment.

 

 

 

3500

Vertical Elevator Jammed

Press the Enter button to reboot.

 

(Vertical elevator could not reach target

Cycle power to the library or reboot

 

location. 10U libraries only).

using the GUI touch screen.

 

 

Ensure that there are no obstructions

 

 

inside the library (all cartridges are in

 

 

magazines).

 

 

 

5011

All Slots Empty

Press the Enter button to clear the

 

(There are no cartridges installed in any

message.

 

Insert cleaning cartridge in reserved

 

of the reserved cleaning slots.)

 

 

cleaning slot.

 

 

Invalid user initiated operation. Set

 

 

parameters correctly and try again.

 

 

 

124 Troubleshooting

Image 124
Contents HP StorageWorks MSL6000 series tape library user guide Page Contents Operation Remote Management InterfaceTroubleshooting MaintenanceRegulatory compliance notices Specifications Configuration Examples Electrostatic DischargeOptional Fibre Channel Card Index FiguresPage Tables Page About this guide Related documentationDocument conventions and symbols Document conventions Convention ElementHP-authorized reseller HP technical supportHelpful web sites Page Introduction ModelsAccessories Tape Drives Ultrium Tape Drives Library tape drive locationsUltrium Tape Cartridges HP Ultrium 960 format trademarkSdlt Tape Drives Sdlt Tape Cartridges Magazines Power Supplies Library power suppliesRobotics Library Controller BoardLibrary controller board Factory-Defined Accessory PCI Slots Library controller board connectionsFront Panel Indicators Embedded Network Storage Router OptionalMulti Unit Library Systems Library front panelLibrary PTM mounting location Installation Converting a Tabletop Model to a Rackmount ModelSetting Up the Rackmount Model Converting a tabletop model four-drive model shownMSL6000 series tape library user guide Installation MSL6000 series tape library user guide Converting a Rackmount Model to a Tabletop Model Securing the libraryApplying Power to the Library Converting a rackmount model two-drive model shownCabling for Scsi Configurations Supported Scsi Cables Two Tape Drives, Dual Host SystemFour Tape Drives, Dual Host System Changing Default Configuration Settings Library ConfigurationSetting a Scsi ID Library Configuration Setting Up a Reserved Slot Reserved Slot Numbering #24 #23 #22 #21 #20 #19 #18 #17 #16 #15 #14 #13 #12Reserved slot locations, Ultrium MSL6030 Reserved slot locations, lower module, Sdlt Cleaning Slot #2 Cleaning Slot #0 Cleaning Slot #1 Library Configuration Configuring the Network Settings IP address determination screenLibrary Configuration Front Panel OperationMagazine Doors Magazine door mechanical releases emergency access Front Panel and Media Security Locks IndicatorsGUI Touch Screen Operation Library Display Screens and Options Initialization ScreenLibrary Status Screen Host SystemOperation Magazine Access Mail Slot Access Left-hand Magazines OnlyTechnical Support Information Magazine access screen two-drive model shown Move MediaPower GUI Contrast ControlsPower-down confirmation message screen StatusOnline Cartridge MapMenu View System Data Area Menu SelectionsLibrary Options Enabled Drive and Slot Numbering Module Configuration Scsi OptionsSCSI-3 PID Generate Unit Attention Reports Default view network options screen Network OptionsLibrary Info Edit Options AreaLibrary Scsi Utilities Area PasswordsNetwork Diagnostics Diagnostics screen four-drive model shownFactory Inserting and Removing Tape CartridgesSecurity Level Removing Magazines Removing tape cartridge magazinesUsing Mail Slots Left-hand Magazines Only Inserting Cartridges into a MagazineLabeling Tape Cartridges Left-hand magazine mail slot two-drive model shownUltrium Labels Attaching a bar code label to an Ultrium tape cartridgeProper Ultrium bar code label placement Sdlt LabelsMedia Label Identifiers Attaching a bar code label to an Sdlt tape cartridgeRemote Management Interface OverviewAccessing the Remote Management Interface MSL6000 series tape library user guide Using Menu Buttons StatusMove Media Click Execute the MoveSetup Setup screenLibrary configuration screen Scsi Configuration Drive ConfigurationFunctions Changing the Remote Management Interface Passwords HistoryMSL6000 series tape library user guide Remote Management Interface Maintenance Using the Library Maintenance MenuMaintaining Tape Cartridges Running a Cleaning Cartridge Ultrium Cartridges Sdlt CartridgesAutomatically Running a Cleaning Cartridge Manually Running a Cleaning CartridgeRunning a Cleaning Cartridge from a Tape Cartridge Slot Running a Cleaning Cartridge from a Mail SlotRunning a Cleaning Cartridge from a Cleaning Slot Replacing a Cleaning Cartridge in a Right Magazine Replacing a Cleaning Cartridge in a Reserved SlotReplacing a Cleaning Cartridge in a Mail Slot Updating firmware using the Remote Management Interface Updating FirmwareUsing HP StorageWorks Library & Tape Tools Using a Serial ConnectionFirmware Flashing Procedure Maintenance Troubleshooting Identifying Platform ProblemsPerforming Error Recovery Troubleshooting flow chartFault Symptom Codes FSCs ERPEnsure Scsi options are set correctly FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC Null FSC FSC Magazine in the master module FSC FSC Troubleshooting General Problems Troubleshooting Run a Vertical Calibration test from Check the host device file system access permissions Lvds or single-ended Scsi and is properly installed Using Diagnostic Support Tools RAIDHP StorageWorks Library and Tape Tools Running Library Diagnostic TestsMSLUtil Their status Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice FCC rating labelCanadian notice Avis Canadien ModificationCables Class a equipmentJapanese notices European Union noticeClass B equipment Japanese power cord statement Korean noticesTaiwanese notices Class a equipment Class B equipmentTaiwan battery recycle statement Laser compliance noticesDutch laser notice French laser notice German laser notice Italian laser noticeRecycling notices Japanese laser notice Spanish laser noticeDutch notice Danish noticeCzecholslovakian notice Estonian notice Finnish notice French noticeGerman notice Greek noticeHungarian notice Italian notice Latvian notice Lithuanian notice Polish notice Portuguese notice Descarte de Lixo Elétrico na Comunidade EuropéiaSlovakian notice Slovenian notice Spanish notice Swedish notice Power SpecificationsMechanical Environmental All Models Safety and Regulatory AcousticsSpecifications Electrostatic Discharge Grounding MethodsElectrostatic Discharge Configuration Examples Scsi Cable ConfigurationsConfiguration Examples MSL6030/MSL6026, 2 hosts/2 drivesOptional Fibre Channel Card Host PrerequisitesPower Indicator Connectors and IndicatorsSerial Port Configuration Scsi Vhdci ConnectorsDefault Ethernet Settings Ethernet PortMSL6030/MSL6026 standalone MSL6060/MSL6052 standalone Optional Fibre Channel Card Index FCC170 PTM 176 Figures Page Page Page Tables
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