HP MSL6000 manual Check the host device file system access permissions

Table 11 Troubleshooting General Problems (continued)

Problem	Solution
An Ultrium cartridge that has data	• LTO Cartridge Memory has failed, and the drive
written to it and is write-protected	cannot use the tape directory information to recover
restores very slowly.	the data. The data can still be recovered, but may
	take longer than normal.
	• Contact your authorized support provider for more
	information.
Cannot write to tape.	• Check the write-protect tab on the tape to assure
	write-enabled status.
	• Ensure that the application software does not have
	the write-protect setting activated.
	• Check the host device file system access permissions.
	• Verify that you are using the correct tape type for
	your drive technology.
	• Try a new tape.
	CAUTION: During the troubleshooting process, do not
	put the tape in question into another drive, since
	damaged tapes can damage drives.
Cannot load the cleaning cartridge.	• Ensure you are using an approved cleaning
	cartridge for your drive type.
	• Verify that the reserved cleaning slot is set up
	correctly and that the cartridge is in the correct slot.
	The slot numbering may be affected when manually
	loading a magazine, changing the number of mail
	slots, or using the default numbering scheme which
	begins with zero.
	• Contact your authorized service provider.
Connections
Changed the drive SCSI ID, but the	• Check that all SCSI devices on the same bus have
new ID is not recognized by the host	different ID numbers.
computer.	• Reboot the host.
	• Check for proper cabling and termination.
	• Contact your authorized service provider.

138 Troubleshooting